Daisy Maison Reviews 

1,680
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often finding them to be of good quality, beautifully made, and exceeding expectations. The ordering process is described as straightforward and glitch-free, with many appreciating the quick responses to correspondence. Reviewers frequently highlight the fast delivery, with items arriving well-packaged and often sooner than anticipated. However, some people were dissatisfied with the quality of certain products, describing them as flimsy, cheap, or not matching website descriptions. A few other people also felt that packaging was flimsy, leading to damaged items, and some experienced significant delays in delivery or issues with customer service regarding broken personalized items.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and appearance of... See more

Quality

People report ambiguous experiences with product quality, with many reviewers expressing satisfaction.... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting quick delivery and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made an error in my spelling on my order so I panicked, wrote an email but thought they might not get it in time so I rang just after 5 and they answered straight away. It was no problem and I recei... See more

Rated 5 out of 5 stars

Great little company ...responded super quick to any correspondence...and got my order out to me in time for the wedding ( which was possibly going to be a problem at the time ) for which I am really... See more

Rated 5 out of 5 stars

Seen them advertised a lot & decided to order a name sign & pebble art picture for our friends wedding. They arrived quickly & well packaged. Really pleased with them and our friends were so happy, es... See more

Rated 5 out of 5 stars

Really straight forward glitch free process and the items I ordered (personalised wedding signs) were perfect. The items came in good time and were well packaged. Great experience from start to... See more


Company details

  1. Gift Shop

Written by the company

Welcome to Daisy Maison, the home of beautiful, personalised gifts. Every product in our collection is designed, produced and dispatched by us from our studio in Lancashire. We work tirelessly to ensure that our range of beautiful, personalised gifts is forever growing, always made to perfection and guaranteed to have a little bit of wow and whole lot of love.❤️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,680)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t waste your money

Not great quality, ordered a small gift as an engagement extra, it arrived blurry background and glue fingerprint’s all over it. Not sure how I’m meant to hand that to someone, it looks like a toddler has made it!!🫣
Don’t waste your money!!

Update.. customer services were very good and an immediate refund was given.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

I received my order in time

I received my order in time. The quality of the items is excellent and beyond my expectation. The packaging was very well secured.
I will definitely use and recommend this company again.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

Check the reviews before buying anything from this company

Received this picture today. The frame was damaged, clearly when the glass was put into the frame, Obviously this was not checked before it was sent out. Luckily we had another frame which we could use as the picture is required for a wedding gift and there is no time to wait for a replacement.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Absolutely so attentive to all your individual needs and requirements. Fantastic communication infact outstanding all round. Very very pleased with my purchase. Will definitely be buying from them again. Thank you all at Daisy Mason.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, kept up to date with each stage of my order. Loved the wedding sign I bought for a friend's wedding. Very pleased. Thanks

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Personalised sign

Absolutely beautiful product. Couldn’t be happier with my purchase. Quick delivery highly recommend

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received my order in good time. The quality of the items is excellent and beyond my expectation. The packaging was very secure.
I will definitely use this company again.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

So impressed with this company

So impressed with this company. I left organising a wedding gift a little late and I'm so impressed with the quality of the product and the fast delivery. Communication was throughout the process also. Definitely be ordering from here again. Thank you

10 September 2024
Unprompted review

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