DaBella Exteriors Reviews 398

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and helpfulness, often highlighting their ability to explain products and services clearly. Many people appreciate the excellent customer service, noting that representatives are often patient, personable, and dedicated to finding solutions that fit their needs and budget. Consumers are also very satisfied with the quality of the products and the overall service provided, frequently mentioning the impressive materials and efficient installation processes. The pricing is often seen as reasonable, with staff working to make projects affordable. However, some customers also noted issues with communication and follow-up after initial meetings, particularly when declining certain services or products. A few people were dissatisfied with what they perceived as pushy sales tactics, with some feeling pressured to make immediate decisions. There were also occasional reports of miscommunication regarding product features and installation details, leading to dissatisfaction with the final outcome for a small number of consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism and knowledge of... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the knowledge of sales... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the efforts made to accommodate... See more

Customer service

Users describe positive interactions with customer service. Many customers praised representatives like Dani,... See more

Based on these reviews

Rated 5 out of 5 stars

Ryan Carocci from DaBella drove almost 2 hours to give me a FREE quote on a new roof. During my consultation he also mentioned he could give me a free quote for new windows too! Although, I am a di... See more

Company replied

Rated 5 out of 5 stars

Andrew and Rosendo were awesome! They were extremely professional during the window inspection and took the time to clearly explain the key issues with our old windows, as well as the benefits of upgr... See more

Company replied

Rated 5 out of 5 stars

10 out of 10 recommend What a great representative of the Bella, Johnny Vo and Cameron C. They help my family afford brand new siding for a rental property. I was expecting pushy salesman, ta... See more

Company replied

Rated 5 out of 5 stars

We had Aaron from the Flagstaff office come by this morning. He was personable, enthusiastic, and set on making sure we got a quality product that worked for us! Aaron was so lovely, he even called h... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

398 reviews

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Replied to 72% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very good presentation

Very good presentation. Very thorough inspection of existing roof. They answered all our questions .

3 July 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for sharing your experience with DaBella. We're glad to hear the presentation was informative and that our team took the time to conduct a detailed inspection while answering all your questions. It's important to us that homeowners feel confident and well-informed every step of the way.

Rated 5 out of 5 stars

Calm and Accurate Salespeople

Marty Washington and Craig Brooks did an excellent job examining my siding, explaining it's deficiencies, and formulating a plan to replace it. They explained the companies history in the United States. Who James Hardie is. And what the company is all about. The materials they use are very impressive compared to the LBV I have on my house currently. I'm excited to see the new siding installed!

30 June 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for giving our team a chance to connect with you. At DaBella, we aim to deliver thorough evaluations, transparent education on materials, and a clear plan that builds confidence in the process. We're glad the information and product quality stood out, excited to help bring your new siding to life!

Rated 5 out of 5 stars

Dewey came out and was prompt and…

Dewey came out and was prompt and knowledgeable. Measured my roof, answered my questions and was a pleasure to work with.

17 May 2025
Unprompted review
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Reply from DaBella Exteriors

We value hearing how things went during your consultation. At DaBella, we aim to provide prompt, knowledgeable service while making the process as easy and comfortable as possible. We're glad our team delivered a helpful and professional experience, thanks for sharing!

Rated 5 out of 5 stars

Professional Above and Beyond

I have never experienced a more professional, knowledgeable, and straightforward approach to home improvement. He arrived as scheduled and his demeanor was above reproach. Down to earth and honest. His efforts far exceeded expectation and he represents DaBella hands down in all that is becoming of such an organization. Great experience!

26 June 2025
Unprompted review
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Reply from DaBella Exteriors

We’re always aiming to deliver this kind of experience. It’s incredible to hear how professional, honest, and down-to-earth our team came across, that’s exactly the standard we strive for. Thank you for considering DaBella and for sharing such thoughtful feedback!

Rated 5 out of 5 stars

Logan was very informative

Logan was very informative. My husband and I learned a lot!! We are SO GLAD he stoped here. Thank you and we can’t wait to see our new roof!!!

6 June 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for sharing your experience with DaBella! We’re so glad our team made a strong impression and helped you feel confident moving forward. We’re just as excited to deliver your new roof!

Rated 5 out of 5 stars

Justin and chance were good at going…

Justin and chance were good at going through everything,that was wrong and what would be good for me in the future and helped with what I was unknow about,they were good

24 June 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for sharing your experience Robert! We’re glad to hear our team took the time to walk you through everything thoroughly and helped clarify anything that felt uncertain. At DaBella, we’re committed to making home improvement understandable and empowering for every homeowner. We appreciate the opportunity to assist you and look forward to staying connected.

Rated 5 out of 5 stars

Sara and Mike were great

Sara and Mike were great, they explained every piece of their roofing system very well, showed me how smart this investment was for me and helped make it affordable. If you need a roof I highly recommend them

21 June 2025
Unprompted review
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Reply from DaBella Exteriors

We're grateful you took the time to share this. At DaBella, our team focuses on educating homeowners and offering solutions that make sense both structurally and financially. It's great to know you felt supported and confident in your investment. Thank you for the recommendation!

Rated 5 out of 5 stars

Sean was very professional nd patient…

Sean was very professional nd patient with us. He walked us step by step with no pressure. His passion for working with a great company was very apparent in his ability to treat us like family.

19 June 2025
Unprompted review
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Reply from DaBella Exteriors

Your insights are valuable to us, and we appreciate you taking the time to share these details. At DaBella, we’re committed to delivering a pressure-free experience where homeowners feel heard, respected, and supported. It’s rewarding to know our team made you feel like family. Thank you for recognizing the care we put into every visit.

Rated 5 out of 5 stars

Carlos Mora and Marty Washington from…

Carlos Mora and Marty Washington from DaBella Home Remodeling have been so very helpful helping me navigate these very important home remodeling projects. I’m so grateful!!! Lisa Hendricks

I also appreciated Josh Rankin for his help. He was very friendly and welcoming. Lisa Hendricks

17 June 2025
Unprompted review
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Reply from DaBella Exteriors

Hearing your experience truly motivates our team. At DaBella, we know how important home remodeling decisions can be, and we’re so glad our team could offer the support and guidance you needed. Thank you for trusting us to walk alongside you Lisa, your gratitude means a lot!

Rated 5 out of 5 stars

Very Impressed with the Estimate Team

I was very impressed with the sales staff who came to visit me at my property to make an estimate. They were easy to work with, found a way to fit my schedule seamlessly and arrived on time.

They were friendly and knowledgeable about their product and services they could offer which would fit my home. At no point did I feel as if I was being sold products or services my home didn't need. All of the products I was shown appeared to be of the highest quality and I was impressed with the credentials of their installation teams.

They were also extremely reasonable with their financing. They were happy to work with me in regards to my budget even going as far as to recalculate their estimate to substitute materials or installation time frames. They also made every effort to ensure that they were taking advantage of every available promotion which could be applied to my project.

18 June 2025
Unprompted review
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Reply from DaBella Exteriors

Your thoughtful feedback means so much to us. At DaBella, we work hard to ensure every homeowner feels respected, heard, and supported throughout the process. To hear that our team made things seamless, informative, and pressure-free is incredibly rewarding. We’re grateful you noticed the effort that went into aligning with your schedule, customizing solutions to your home’s specific needs, and providing flexible, budget-conscious options.

It’s especially meaningful to hear your confidence in the quality of our products and the professionalism of our installation teams, that’s exactly the level of service we aim to deliver every time. Thank you for taking the time to share such a detailed and thoughtful review. We’re truly honored you considered DaBella for your project, and we hope to be part of bringing your vision to life!

Rated 5 out of 5 stars

Hector treated me and explained to me…

Hector treated me and explained to me everything very well. Definitely looking forward to doing business with him soon

17 June 2025
Unprompted review
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Reply from DaBella Exteriors

We truly appreciate you taking the time to share this. At DaBella, we’re committed to making sure every customer feels informed and confident, and it’s great to know our team made that kind of impact. We look forward to the opportunity to work with you soon!

Rated 5 out of 5 stars

Enrique N the window expert!

Enrique N the window expert!! I had an excellent experience with Enrique, very knowledgeable, and had very good expertise in windows.

14 June 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for sharing such thoughtful insight. At DaBella, we take pride in the expertise our team brings to every appointment. We're glad you had a smooth and informative experience from start to finish.

Rated 5 out of 5 stars

Great Windows!!!

Dom, Cam, and Zach did a great job of educating me on the differences between my aluminum windows and their fantastic window warranties and product!

13 June 2025
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

We're so glad you felt supported throughout the process. The DaBella team works hard to provide clear, helpful information, and it’s great to hear that the window options and warranties stood out during your visit.

Rated 5 out of 5 stars

Friendly &professional

12 June 2025
Unprompted review
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Reply from DaBella Exteriors

We appreciate you giving us the opportunity to serve you. Friendly and professional is exactly what we aim for, and we're glad to hear that's how your experience with DaBella went. Thanks for sharing Amber.

Rated 5 out of 5 stars

Cam was very knowledgeable

Cam was very knowledgeable about the windows old and new and was very good at showing the differences in styles.

12 June 2025
Unprompted review
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Reply from DaBella Exteriors

Hearing feedback like this is incredibly encouraging for our team. We're glad to know you found the window information helpful and that our team made the differences clear. Thanks for taking a moment to share your experience with DaBella!

Rated 5 out of 5 stars

Amazing windows

Dom, Cam and Zach were absolutely amazing and so helpful. Looking forward to working with them.

11 June 2025
Unprompted review
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Reply from DaBella Exteriors

It’s always great to learn how we’re doing from your perspective. We’re glad our team made a positive impact and that you're looking forward to moving ahead. At DaBella, creating a helpful and seamless experience is always our goal. Thank you for your kind words Dana!

Rated 1 out of 5 stars

I don’t trust.

No follow thru from dabella after I said no to the John Hardy siding and wanted to do something less expensive. Over $100000.00 to side a house with 1800 square feet is stupid. That did not include the garage at $44,000.00. I would not trust this company. Liked the guys who came to deliver this quote but not happy with follow up.

27 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for sharing your feedback. At DaBella, we take great pride in caring for families and their homes by offering quality solutions tailored to individual needs. We understand that home improvement decisions involve significant consideration, and while our quotes reflect premium materials and expert craftsmanship, we always aim to provide clarity and support throughout the process.

We’re glad to hear you had a positive interaction with our team during the initial visit. That speaks to our commitment to professionalism and integrity. While we never pressure anyone into a purchase, we are always here to revisit options that better align with your goals and budget. We value transparency, trust, and long-term relationships, and we’re more than willing to re-engage if you’d like to explore alternative solutions.

We Lead. We Care. We Grow. That includes learning from every interaction to better serve homeowners like you.

Rated 5 out of 5 stars

Leon and Fortune did an amazing job

Leon and Fortune did an amazing job. They were professional and helpful. I would recommend them to anyone.

10 June 2025
Unprompted review
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Reply from DaBella Exteriors

We’re glad to know your experience was a positive one Brian. At DaBella, our team works hard to provide professional, helpful service, and it’s great to see that reflected here. Thank you for your recommendation, it truly helps others feel confident in choosing us.

Rated 5 out of 5 stars

They made the process very simple to…

They made the process very simple to understand everything.Bryant and Sean very helpful to the process.

10 June 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for letting us know how we did. At DaBella, our team focuses on making the process clear and straightforward, so we're glad to hear it came through in your experience. We appreciate your feedback and support!

Rated 5 out of 5 stars

Carli and Stan

Carli and Stan

Very knowledgeable and very
Helpful.

9 June 2025
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Feedback like yours helps others know what to expect and confirms we’re on the right path. We appreciate your trust and hope to work with you on some home improvement projects in the future!

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