DaBella Exteriors Reviews 

975
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 584 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely knowledgeable, professional, and very helpful during home consultations. People also appreciate the clear explanations provided about the various products and the overall seamless process from start to finish. Many consumers note how easy it is to communicate with the team and ensure all their specific questions are answered promptly and honestly. Some reviewers were not happy with long sales presentations, pushy communication attempts, wasted time during visits, or installers leaving a messy work area behind without cleaning up debris.

What people talk about most

Staff

Clients share deep appreciation for the staff, frequently noting how professional, kind, and informative the... See more

Service

Customers had positive experiences with service, frequently highlighting the knowledgeable and helpful sales... See more

Product

Consumers find product satisfaction to be exceptionally high, consistently praising the solid quality and... See more

Customer service

Reviewers mention deep satisfaction with customer service, consistently praising representatives for being... See more

User experience

Reviewers highlight great satisfaction with the user experience, often praising the professionalism and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very nice young Salesman visited my house and did an inspection of the 2 roofs on my property. He was very knowledgeable in the product this company supplies and was through in walking me through th... See more

Rated 5 out of 5 stars

Both Dave M.and Leo M. were very courteous and professional in their presentation and the entire visit. They answered all of my questions promptly and honestly.

Rated 5 out of 5 stars

Canyon and Heather are so great! They're very helpful and informative. They were so much fun to work with, and hope to work with them again in the future!

Company replied

Rated 5 out of 5 stars

Blake came to my house to give me a detail estimate & survey of our roof on the house. He was very professional & knowledgeable about his company work & policies. And how it works. He took his ti... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

975 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(975)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Waldo and Tamer were wonderful…

Waldo and Tamer were absolutely incredible (and a shout to Luke for knocking on my door)! I never felt pressure or felt like I was getting scammed. They listened to my concerns, checked out my house and gave their honest opinion and overall it was an extremely enjoyable experience. They are knowledgeable and attentive through all aspects of the process. I felt well cared for and had fun.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous inspection which as…

Fabulous inspection which as anticipated rolled into a package to replace gutters. Both John and Shahrukh were very professional and pleasant. Shahrukh came with final contract information and handled if flawlessly. Well

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Mike was incredible he took absolutely…

Mike was incredible he took absolutely every step he followed every protocol to explain everything and took extra time to explain everything. I enjoyed the conversation he wa top notch!!

22 September 2026
Unprompted review
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Reply from DaBella Exteriors

We're glad Mike took the time to make everything clear and easy to understand. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Canyon and Heather are so great

Canyon and Heather are so great! They're very helpful and informative. They were so much fun to work with, and hope to work with them again in the future!

22 September 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thank you for your kind words. We're glad the experience was both enjoyable and informative, and we look forward to working with you again.

Rated 5 out of 5 stars

Geoffrey J and Ashley O helped me out…

Geoffrey J and Ashley O helped me out with my roof. They were super professional and helpful.

22 September 2026
Unprompted review
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Reply from DaBella Exteriors

Thank you for your feedback. We're glad Geoffrey and Ashley helped make your roofing project a positive experience.

Rated 5 out of 5 stars

Terrific pair of gentlemen

Terrific pair of gentlemen! Connor and Brandon were so thorough and interested in our project and provided so much information that we committed at the end of the presentation.

22 September 2026
Unprompted review
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Reply from DaBella Exteriors

Thank you for your recommendation and support. We're glad Cody and Tacoda helped you feel confident in your decision.

Rated 5 out of 5 stars

Brad was very efficient with being on…

Brad was very efficient with being on time. Explained everything so we could understand. Very nice and respectful. Would definitely recommend Dabella. Thank you.

22 September 2026
Unprompted review
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Reply from DaBella Exteriors

Thank you for your kind words, Jeff! We're glad Brad provided a clear and positive experience, and we appreciate your recommendation.

Rated 3 out of 5 stars

I would like to share my concerns about…

I would like to share my concerns about the installation of my DeBella shower. I was excited to have my shower remodeled, but now that the work is complete, I have several concerns about the process and the finished result.
After the product arrived, the installer began removing the original shower. During demolition, he discovered that the HVAC flue needed to be moved. He did not feel comfortable moving it himself because he was concerned about doing it incorrectly and potentially causing carbon dioxide to enter the house. I appreciated his caution. However, the project was then delayed for three weeks while he found someone to move the flue. The person he found was his brother, a four-year journeyman plumber. To move the flue, they had to access the furnace room, which is also my laundry room. After they left, I went to do laundry and found pieces of wood, insulation, drywall, and dust all over the floor. I was disappointed that they did not clean up after themselves. I also noticed the mess they left in the shower area. The installer returned the next day and finished the installation. After having time to look more closely at the finished work, I am disappointed with the quality. Where the new drywall meets the old drywall, the finish is uneven. There was a large bump, and when I asked him to smooth it out, he did, but it left a divot that does not match the ceiling texture. I also noticed issues with the caulking. Even though clear caulk was used, the areas where it was applied are uneven when the light hits them, and the caulk extends at least an inch from the seam. There is also white caulk on the seat, and inside the shower there is an area along the floor seam that was not caulked.
During demolition, the installer had to remove the support bar located in front of our toilet. I asked him to reinstall it, and he did. However, the bar is crooked, one end is not securely attached to the wall, and the screw heads on both ends are stripped.
DeBella did compensate me for part of the time we were without a shower, but I remain disappointed with the installation. Given the amount I am paying, I expected the workmanship to be top quality as well.

11 August 2026
Unprompted review
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Reply from DaBella Exteriors

Janelle, we understand you're having problems with the shower install and we're here to help. Thank you for letting us know that you'd like help with the finished result of the project. To better assist you, we've escalated your concerns to our local office to be addressed. In the meantime, if you have any further questions you are welcome call our Customer Service team at 1-855-322-3552, prompt 1, to speak with a member of our team.

Rated 5 out of 5 stars

Manny and Jace where at my house thay…

Manny and Jace where at my house thay were great and professional

21 September 2026
Unprompted review
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Reply from DaBella Exteriors

Thank you for your feedback. We're glad Manny and Jace made a great impression and appreciate the opportunity to work with you.

Rated 5 out of 5 stars

The company was most helpful in giving…

The company was most helpful in giving us information about the problem with our roof and what were the possibilities of making the situation better for the next 30 years. Maria and Curtis worked very patiently with us to answer questions that they had already explained, explaining the situation until we were satisfied. We were very happy with the way we were treated.

19 September 2026
Unprompted review
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Reply from DaBella Exteriors

Lorel, we're glad you felt supported throughout the process. Thank you for trusting us to help you plan for your home's future.

Rated 5 out of 5 stars

Great guys

Great guys, Nicolas and Dennis, super knowledgeable, nice and pleasant to have in my home. Explained everything every step, all products and all options available. Good job!

21 September 2026
Unprompted review
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Reply from DaBella Exteriors

Phil, we're glad Nicolas and Dennis helped you explore all your options with confidence. Thank you for welcoming us into your home and sharing your experience.

Rated 5 out of 5 stars

Gerry L

Gerry L. And Johnathan S were very professional. I highly recommend the company. They have a great exclusive color pallet for siding and stone

21 September 2026
Unprompted review
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Reply from DaBella Exteriors

Jenn, we're glad you found options that fit your vision for your home. Thank you for your recommendation and trust in our team.

Rated 5 out of 5 stars

Woody from DaBella is awesome

What he showed up on time and was very friendly walked me through the process made it easy to understand and simplify it. Taylor towards my specific needs ended up going with a walk-in shower remodel. Excited to see the results since I got Windows through them prior. 

21 September 2026
Unprompted review
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Reply from DaBella Exteriors

Donald, thank you for your trust in DaBella. We're excited to help bring your walk-in shower project to life and appreciate the opportunity to serve you.

Rated 5 out of 5 stars

Jayden and Dakota were extremely…

Jayden and Dakota were extremely professional and helpful when it came to answering all of my questions. I would highly recommend Dabella if you're in need of a new roof!!

21 September 2026
Unprompted review
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Reply from DaBella Exteriors

Ines, thank you for your recommendation! We're glad Jayden and Dakota were professional, helpful, and made your experience a great one. We appreciate your support!

Rated 5 out of 5 stars

Great install

Great install. I had 3 windows to start. Having them do 8 more.

11 September 2026
Unprompted review
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Reply from DaBella Exteriors

Dave, we're honored you came back for more. Enjoy those new windows and thank you for your continued trust in our team.

Rated 5 out of 5 stars

Conner was very professional

Conner was young, very professional and knowledgeable. Believe me I asked questions and he does know. I definitely appreciate his patience because I tested knowledge first. Thank you.

19 September 2026
Unprompted review
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Reply from DaBella Exteriors

Adol, we're glad your questions were met with the answers you needed. Thank you for recognizing the time and care that went into helping you make an informed decision.

Rated 5 out of 5 stars

Niomi was friendly

Niomi was friendly, professional, and knowledgeable.

19 September 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Jim, we're glad you had a positive experience. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Professional approach from Justin and…

Professional approach from Justin and Charles, and through in conducting review of windows in our home.

19 September 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Stewart, we're glad the inspection provided valuable insight into your windows. Thank you for recognizing the care and professionalism shown throughout the process.

Rated 5 out of 5 stars

Gaige and Evan were very professional

Gaige and Evan were very professional, knowledgeable and friendly. We got a quote same day and are very happy we decided to give Dabella a call and we setup a new roof and gutter install, which is scheduled very soon.
Highly recommend giving them a call.

19 September 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thank you for your feedback! We're glad Gaige and Evan provided a professional experience and helped get your project started.

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