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Cybrancee Reviews 658

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TrustScore 5 out of 5

4.8

Gaming service Provider
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, sweet, and incredibly helpful, often going above and beyond to resolve issues and provide clear answers. People frequently highlight the exceptional customer service, noting the team's friendliness, patience, and willingness to guide them through solutions. The service itself is described as excellent, with a smooth and easy user experience, particularly for setup and configuration, and impressive response times. However, some customers also noted that support can occasionally be slow, with response times sometimes taking days, and a few reviewers experienced problems and mistakes from the company. A small number of people also reported issues with server hosting not working and support tickets being closed without help.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the support team for being... See more

Service

Clients share positive opinions on service. Many reviewers praise the helpful and quick support, with agents... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the support team for being... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick and helpful responses... See more

Based on these reviews

Rated 5 out of 5 stars

I wanted to upgrade my already inexpensive hosting plan from a 6-month term to a 3-year one using a promo code. I contacted support through chat, where Juan told me that I needed to contact his collea... See more

Rated 5 out of 5 stars

I had trouble figuring out what server package to get for Minecraft and the calculator was there maybe as a guide but asking for help from the customer specialist was game changing because Juan helped... See more

Rated 5 out of 5 stars

Jason was able to calmly and clearly answer all of my questions and helped me clear up *a lot* of confusion. I'm really new to all this modding PC stuff and he was able to assist without making me fee... See more

Rated 5 out of 5 stars

This hosting company is honestly your best bet when it comes to needing a discord bot host. I’ve been using it for about a year and have zero complaints. Every time I needed help, opening a ticket was... See more

Company details

  1. Gaming service Provider
  2. Software Company
  3. Web Hosting Company

Written by the company

Game hosting made easy with high-performance dedicated servers for all your favorite games. Play online with friends without lag or interruption. 90-day refund policy! For any queries you can contact us at https://cybrancee.com/client/contact.php or email support@cybrancee.com

Contact info

4.8

Excellent

TrustScore 5 out of 5

658 reviews

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Replied to 70% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Project Zomboid Server hosting

Cybrancee is great! Lorem is very accommodating when it comes to helping people troubleshoot server problems. There are parts that is quite hard to understand at first but a help being there for you means a lot!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Support Team Assistance

Response was quick, and straight to the point, managed to get my issue solved in under 5 minutes. Jason did an amazing job with his quick but thorough explanation.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and to the point!

Very helpful and to the point helping me through me being an idiot. Also very understanding of not being comfortable allowing a random person onto the panel. Great help, thanks a lot!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality Hands-on Service.

I had my server crashing, couldn't figure out which one caused the crash. I figured it could be the mods conflicting with each other. I opened a ticket and @Lorem [PH] replied fast and did a hands-on fix on our server. Now it's "ONLINE" thanks to @Lorem [PH]

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Mincraft server

Highly recommend Cybrance! Their support team is excellent. They helped me through a problem via chat . The response time is also impressively fast. Great service! THANK YOU JUAN !

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great support

Very very cheap but super reliable and fast, it was honestly amazing. I was shocked by the pricing and its so much more worth it and the panel is so easy and user friendly. Prefer this one over Pebble fs.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great site great support

I had issues setting up my tmod loader server as I didn't really know what I was doing but Juan was really patient with me and helped me get everything set up and in order I really recommend this server hosting site to anyone else and their support is great! Thank you

12 February 2026
Unprompted review

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