CW Outlet & Supplies Reviews 165

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that they perform just as well as original brands and provide excellent print results. Many people appreciate the affordable prices, which are often significantly lower than those of major retailers, making it easier to manage work-from-home expenses. The ordering process, whether online or over the phone, is frequently described as easy and efficient, with many customers highlighting the quick and well-packaged delivery service. However, some customers also noted issues with receiving incorrect cartridges or experiencing problems with cartridges not working in their printers, leading to frustration. A few other people also felt that the packaging was sometimes inadequate, resulting in damaged or leaking products, and some mentioned that the price for refurbished cartridges had increased significantly.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and... See more

Price

People report positive experiences with price, consistently finding them reasonable and often significantly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

Customers had positive experiences with order, frequently praising the ease and speed of the ordering... See more

Quality

Users describe positive interactions with quality, often highlighting that products work as expected and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cartridge World is super easy to use and navigate. The website made it easy to identify my printer type and compatible toner types. The prices beat the box stores and manufactures quite significantl... See more

Company replied

Rated 5 out of 5 stars

I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more

Company replied

Rated 5 out of 5 stars

Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more

Company replied

Rated 5 out of 5 stars

I've bought several ink cartridge refills for my printer. The prices for ink are outrageous and CW helps bridge that gap. They have discounted prices but quality products. I've never had any issues w... See more

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store

Written by the company

We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality. As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more. Our Commitment to You: Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last. Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost. Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print. 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need. Your Feedback Matters We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service. Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to use, quick delivery

Ordering online was quick and efficient. They supplied the cartridges I needed for my printer, and they were delivered quickly. The cartridge search function was very helpful.

22 April 2025
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Thank you for your wonderful feedback! We're so glad to hear that our online ordering process was quick and efficient, and that the cartridge search function helped you find exactly what you needed. It's great to know that the quick delivery met your expectations. We appreciate your support and look forward to serving you again soon!

Best regards,
Cartridge World USA Team

Rated 5 out of 5 stars

Reliable Toner and Exceptional Service at Cartridge World

I recently purchased a toner cartridge for my Brother printer from Cartridge World, and I couldn't be more satisfied. I found the correct cartridge easily. The remanufactured cartridge was more affordable than the OEM version, for savings without giving up on quality. I will return for future purchases and recommend Cartridge World to others looking for cost-effective, reliable printing solutions

22 April 2025
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Thank you for your fantastic feedback! We're so glad to hear that you found the right toner cartridge easily and were pleased with the affordability and quality of our remanufactured products. It's great to know that we were able to meet your expectations for both savings and reliability. We truly appreciate your recommendation and look forward to assisting you with your future printing needs!

Best regards,
Cartridge World USA Team

Rated 5 out of 5 stars

I’ve had a great experience every time…

I’ve had a great experience every time I’ve ordered! Shipping is always super quick and reliable, which I really appreciate. The ink quality is amazing!. Definitely will be ordering again.

18 April 2025
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Thank you so much for your continued trust in us! We’re thrilled to hear that you’ve had a great experience every time you’ve ordered and that our quick, reliable shipping and high-quality ink have made a positive impact. We truly appreciate your support and look forward to serving you again soon!

Best regards,
Cartridge World USA Team

Rated 5 out of 5 stars

Top Customer Service and Product!!!!!

Cartridge World has always provided top quality support and customer service. They ship on time, and are superhelpful when I have questions. I would suggest them to anyone looking for high quality toner, ink and service!

14 April 2025
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Thank you so much for your kind words! We’re delighted to hear that our customer service and product quality have consistently met your expectations. It’s our goal to provide timely shipping and helpful support, and we’re thrilled to know you’ve had such a positive experience with us. Your recommendation means a lot, and we look forward to serving you again in the future!

Best regards,
Cartridge World USA Team

Rated 5 out of 5 stars

We've been using Cartridge World for a…

We've been using Cartridge World for a number of years. Thay have always been helpful, knowledgeable and able to provide us products promptly.

12 February 2025
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Thank you for your continued loyalty over the years! We’re so glad to hear that our team has consistently been helpful and knowledgeable, and that we’ve been able to provide you with prompt service. We truly appreciate your support and look forward to many more years of serving you!

Best regards,
Cartridge World USA Team

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