We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After the initial conversation with both the officer and the surveyor carrying out the work. We arranged a time convenient to all concerned. Once the survey had taken place we waited approx 2 days f... See more
Company replied
The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more
Company replied
CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more
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Company details
Written by the company
CWH Surveyors is a team of RICS Chartered Surveyors providing expert, local property surveys and valuations across the East Midlands, West Midlands, Yorkshire, and East Anglia, including Norfolk and Cambridgeshire. Over the past five years we've helped more than 10,000 clients make confident, informed decisions about the properties they're buying, selling, or maintaining. We offer RICS Home Survey Level 2 for properties in reasonable condition, RICS Home Survey Level 3 for older, unusual, or heavily altered properties, and RICS Property Valuations for probate, divorce, Help to Buy, Right to Buy, and private sale purposes. We also provide expert witness property reports and work with a wide network of mortgage panel managers on behalf of corporate clients. Our surveyors are based locally in towns and cities including Nottingham, Leicester, Norfolk, Cambridge, and Grantham, which means the advice you get is grounded in genuine knowledge of the housing markets in your area — not a generic checklist. Clients consistently tell us that what sets us apart is the follow-through: clear communication before and after the survey, a phone call to talk through the findings, and reports that are thorough without being unnecessarily dense. Whether you require a Level 2 survey or a more detailed Level 3 Survey, we aim to give you a property-specific report delivered with clarity, so you know exactly what you're dealing with before you commit.
Contact info
Unit One, Hill Court, Turnpike Road, , NG31 7XY, Grantham, United Kingdom
- 01476 584190
- survey@cwhsurveyors.co.uk
- cwhsurveyors.co.uk
4.9
Excellent
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Top notch service in every aspect.
30 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Ian! That's wonderful to hear — we really appreciate your kind words and are delighted you were happy with every aspect of the service!
Good communication and clear…
Good communication and clear explanation of any issues found along with some remedial suggestion. Pleasant and efficient company to deal with.
29 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Sheila! We're pleased the issues were clearly explained with practical suggestions. It's great to hear you found us pleasant and efficient to deal with — thank you for the kind feedback!
Would definitely recommend
CWH Surveyors we’re recommend to me, they provided a survey for the house we are buying. The team were great, the report was very thorough and brought to light some issues which needed attention and allowed us to get quotes for work before exchanging. Great service, would definitely recommend.
6 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Maria! We're really glad the thorough report helped you go into the exchange with confidence. That's exactly what we aim for — thank you for the recommendation!
Friendly helpful staff and excellent surveyor…
Friendly helpful staff at first point of contact.
Surveyor was excellent. Thorough and speedy with report which was very clear to read. He was also very helpful if we had any queries.
22 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Jenny! We're delighted the whole experience — from first contact to the survey report — was smooth and helpful. Your kind words mean a great deal to the team!
Great communication throughout the…
Great communication throughout the process, and fair pricing.
16 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Jackie! We're so pleased you found the communication great and the pricing fair throughout the process. We really appreciate your feedback!
Excellent service
We had an excellent experience with this company. We were provided with a quick service and a detailed report. We were also very happy with the after care. We had questions which were answered promptly and found our surveyor to be very polite and professional.
13 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Judith! We're delighted you were happy with both the report and our after care. We always want to ensure our clients feel fully supported — your kind feedback is really appreciated!
Fantastic and efficient
Efficient, excellent communication and helped with any queries I had . Thank you Archie
28 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you so much! We'll pass your kind words on to Archie — it's great to hear he was communicative and helpful throughout. We really appreciate the feedback!
Good interaction before and after the survey
Good interaction before the survey. VERY detailed survey, followed by the ability to talk to the surveyor after the survey had been delivered. An excellent service
15 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Tony! We're really pleased the survey was thorough and that our surveyor was on hand to talk things through afterwards. That post-survey support is something we value highly — thank you for the excellent feedback!
Great all round service
Extremely professional company. Competitive price and very thorough survey and report. Miles was particularly helpful with my follow up questions and gave good guidance.
Would thoroughly recommend.
20 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Roy! We'll pass your kind words on to Miles — it's great to hear his follow-up guidance was helpful. Your recommendation means a lot to the whole team!
Great company
Great service ,very professional,great communication would definitely recommend
24 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Anthony! We're delighted you found our service professional and communication great. Your recommendation is very much appreciated!
August Lodge Survey
The survey was carried out on time and the report followed in under a week and was very detailed. The findings were very useful, and highlighted one or two areas that need some attention. More importantly, it gave us the confidence to know the property we are about to purchase is in good sound condition.
23 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Keith! We're really glad the detailed report gave you the confidence you needed going into your purchase. That peace of mind is exactly what we're here for — best of luck with your new home!
Reply from CWH Surveyors
Thank you, Rory! We're pleased to hear the service was fast and efficient. We really appreciate the kind words!
John Walker was so helpful
John Walker was so helpful, friendly and knowledgeable, can't fault him, great surveyor and Kelly made it an easy service to book and arrange.
4 November 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Molly! We'll pass your lovely words on to John and Kelly — it's wonderful to hear the whole experience from booking to survey was smooth and friendly. We really appreciate the kind review!
Very professional
Very professional
Very helpful
Great communication
Dealt with upmost care
Recommended
15 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you so much, Darren! It's wonderful to hear you felt well looked after throughout. Your recommendation means a great deal to us — we really appreciate the kind words!
A top quality service
Excellent communication from the start and throughout the process.
A top quality, clear, transparent and comprehensive report.
Detailed follow up call to discuss the report.
A highly professional engagement that has given me confidence over the requirements at the property.
Thank you Richard.
20 October 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Tony! We'll pass your wonderful words on to Richard — it's brilliant to hear the report and follow-up call gave you the confidence and clarity you needed. We really appreciate the kind review!
Fantastic Service
We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan.
In both instances CWH were fantastic. The surveyors (Richard and Sophie) were very friendly and professional. They were prompt replying to emails / phone calls and provided the required documentation in a timely manner.
Overall very impressed with the level of service and will definitely be using them again for any future moves.
25 September 2025
Unprompted review
Reply from CWH Surveyors
Thank you so much! We'll pass your wonderful words on to Richard and Sophie — it's fantastic to hear you've chosen us twice and that both experiences were positive. We look forward to helping you again in the future!
Did what was asked and professionally
Did what was asked and professionally
25 September 2025
Unprompted review
Reply from CWH Surveyors
Thank you! We're pleased to have delivered exactly what was needed in a professional manner. Your feedback is very much appreciated!
Reply from CWH Surveyors
Thank you, Gareth! We're so pleased to hear you were happy with our service. It was a pleasure working with you!
Survey on a bungalow
The survey was carried out on the day that was booked. It would have been nice to get an email confirming that it was taking place - we weren't sure that it had happened until we received the report.
8 August 2025
Unprompted review
Reply from CWH Surveyors
Many thanks for your email and review, which is greatly appreciated.
We do typically send out confirmation of the appointment date via email and text, which I note was carried out in this instance, however, if this was not received, please accept our apologies.
I would highly recommend this company
I would highly recommend this company. Amazing customer service and got the job done very efficiently. Will use again! Thank you
22 July 2025
Unprompted review
Reply from CWH Surveyors
Thank you so much, Kristian! We're thrilled you were happy with our customer service and efficiency. We look forward to helping you again in the future!
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