CWH Surveyors Reviews 

168
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally friendly, polite, and consistently supportive throughout every single step of the entire process. Consumers highlight that communication from the team is always prompt and clear, making it incredibly easy to arrange necessary services and ask questions whenever needed. Reviewers frequently note that the comprehensive survey reports are exceptionally thorough, well laid out, easy to follow, and delivered very quickly. People also deeply appreciate the valuable after-care service and helpful follow-up discussions with knowledgeable surveyors that clearly explain complex property issues.

What people talk about most

Service

People report high satisfaction and appreciation for the professional, efficient service provided throughout... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Clients share positive opinions on user_experience, highlighting a very efficient and smooth process with... See more

Response time

Customers had positive experiences with response time, highlighting fast communication and quick turnaround.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

After the initial conversation with both the officer and the surveyor carrying out the work. We arranged a time convenient to all concerned. Once the survey had taken place we waited approx 2 days f... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Building Consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

CWH Surveyors is a team of RICS Chartered Surveyors providing expert, local property surveys and valuations across the East Midlands, West Midlands, Yorkshire, and East Anglia, including Norfolk and Cambridgeshire. Over the past five years we've helped more than 10,000 clients make confident, informed decisions about the properties they're buying, selling, or maintaining. We offer RICS Home Survey Level 2 for properties in reasonable condition, RICS Home Survey Level 3 for older, unusual, or heavily altered properties, and RICS Property Valuations for probate, divorce, Help to Buy, Right to Buy, and private sale purposes. We also provide expert witness property reports and work with a wide network of mortgage panel managers on behalf of corporate clients. Our surveyors are based locally in towns and cities including Nottingham, Leicester, Norfolk, Cambridge, and Grantham, which means the advice you get is grounded in genuine knowledge of the housing markets in your area — not a generic checklist. Clients consistently tell us that what sets us apart is the follow-through: clear communication before and after the survey, a phone call to talk through the findings, and reports that are thorough without being unnecessarily dense. Whether you require a Level 2 survey or a more detailed Level 3 Survey, we aim to give you a property-specific report delivered with clarity, so you know exactly what you're dealing with before you commit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service from first contact to the…

Fast service from first contact to the delivery of the report. The surveyor was polite and thorough.

13 November 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Christopher! We're glad the whole process from first contact to report delivery was fast and thorough. Your kind words are very much appreciated!

Rated 5 out of 5 stars

The Report that they produced on the property we wished to purchase

The Report that they produced on the property, we are hoping to buy, was very informative. Without it we would have been unaware of the actual amount of urgent work that actually needed doing to the property.
We paid for the ‘experts’ in their field to inspect the property and to produce reports.
These were sent, together with the survey, to the Sellers of the property, in order to renegotiate the selling price.
Highly recommend them.

10 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much! We're really glad the report helped you uncover the full picture and gave you the confidence to renegotiate the price. That's exactly the kind of value we aim to provide — highly recommend you all the best with your purchase!

Rated 5 out of 5 stars

A+ service

What can I say? Well I was happy with communication from making the first call to the surveyor Myles to the ease of payment and the final report. Not instructed a surveyor before so nothing to compare service with. A very smooth transaction. Thank you

18 November 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much! We'll pass your kind words on to Myles — it's great to hear everything from the first call to the final report was smooth and reassuring. We really appreciate your feedback!

Rated 5 out of 5 stars

Great service provided

Great service provided. Good communication before and after survey. Would use again.

20 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Alison! We're so pleased the communication before and after the survey was helpful. We look forward to working with you again in the future!

Rated 5 out of 5 stars

RICS survey

Had a RICS survey carried out on a shared ownership property which was booked in within a week of enquiring. Everyone I spoke to was very helpful and polite. The evaluation lasts 3 months and after this time frame they carry out a desk top valuation should you require one at no extra charge. Would recommend the company for a RICS survey.

6 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Kayleigh! We're so pleased the whole process — from booking to the RICS survey — was smooth and helpful. It's great to hear the team were polite and informative throughout. Your recommendation is really appreciated!

Rated 5 out of 5 stars

Absolutely recommend CWH!

We approached CWH after identifying a potential problem in a house we were buying and I’m so glad we did.

The service was professional, speaking with Phillip who was more than helpful and insightful throughout the process.

We were kept in the loop during the process with regular contact and always knew where we stood.

With a quick and efficient service that provided a really detailed and useful report, I would absolutely recommend CWH as a firm.

Phillip himself went above and beyond, including providing information quicker than he needed to as a courtesy and being friendly throughout. As well as the other staff from the firm who are always easy to contact.

Definitely recommend!

1 November 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Alfie! We'll pass your wonderful words on to Phillip — it's really great to hear he went above and beyond to keep you informed throughout. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

CWH Surveyors gave excellent service I…

CWH Surveyors gave excellent service I was very pleased with the very detailed report given I would certainly recommend and use they again

14 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Patricia! We're delighted to hear you were pleased with the detailed report. We look forward to helping you again in the future!

Rated 5 out of 5 stars

C H W surveyors

I was greatfull for want there did phone me to say want was happening couldn't be more helpful would recommend them did everything want was expected 👌👌

22 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Nigel! We're glad we kept you in the loop throughout the process. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

Professional service from start to finish

Professional service from start to finish from the administration to the survey and follow up with the surveyor.
We were talked through every step by professional, knowledgeable staff who kept us on track but were friendly and helpful.
We were even offered a talk through with the surveyor which was really helpful in this case.
Would highly recommend!

20 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Michelle! It's wonderful to hear you felt supported every step of the way. We love offering that personal touch, and we're thrilled you found it helpful. We'll pass on your kind words to the team!

Rated 5 out of 5 stars

Highly recommend

Good communication, professional, friendly, helpful and courteous team. Survey report completed promptly, would highly recommend.

21 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Rachael! We're delighted you had such a positive experience with our team. Your recommendation is very much appreciated!

Rated 5 out of 5 stars

highly recommend CWH

highly recommend CWH, this is the second time i have used them for a RICS valuation report, always prompt on time and great communication

1 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Stephen! It's brilliant to have you as a returning client. We're glad our RICS valuations continue to meet your expectations — we'll look forward to helping you again!

Rated 5 out of 5 stars

Excellent service by Phillip

Excellent service by Phillip, provided me with a very clear survey and took the time out to talk me through the findings. Saved me a fortune.

30 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much! We're really glad Phillip was able to provide such a clear survey and take the time to walk you through the findings. We'll pass your kind words on to him!

Rated 5 out of 5 stars

Wonderful company

Wonderful company. I dealt with Miles who was very friendly and helpful. As first time buyers we’d never had to get surveys etc done before but I couldn’t recommend CWH enough.

10 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Andy! We'll pass your kind words on to Miles — it's great to hear he made the process smooth and straightforward for you as first-time buyers. We really appreciate the recommendation!

Rated 5 out of 5 stars

I excellent service

I excellent service . Professional and well worth the money spent !

28 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Kathleen! We're delighted you found the service professional and great value. Your kind words mean a lot to the team!

Rated 5 out of 5 stars

CWH surveyors are very efficient

CWH surveyors responded to emails efficiently and quickly. Survey was carried out promptly and report emailed to us very quickly.

24 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Lindsey! We're pleased the survey and report were turned around quickly for you. Prompt communication is something we pride ourselves on — thank you for the kind feedback!

Rated 5 out of 5 stars

Simply the best!

I highly recommend CWH. They provide fantastic service and incredibly thorough surveys - Miles in particular is brilliant at his job and very approachable with questions afterwards. CWH have done 2 surveys for me now and they are simply the best!

13 November 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Jen — what a lovely review! We'll pass your kind words on to Miles. It's fantastic to have your trust for a second time, and we're delighted to have been of service again!

Rated 5 out of 5 stars

Personal contact with the surveyor

Personal contact with the surveyor. Comprehensive report and in a way that we can use almost as a check list when renovating the property. Encouragement to ring and chat with any queries.

30 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Claire! We're so glad the report was comprehensive and useful as you renovate. Our surveyors are always happy to chat through any queries — please don't hesitate to get in touch!

Rated 5 out of 5 stars

Prompt service and polite staff

Once contact had been made the Survey happened quickly and the report was sent through promptly. Miles Hughes was my initial point of contact and was very informative about the process when he called to arrange the survey.

29 September 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Maggie! We'll pass on your kind words to Miles — we're so pleased the whole process was prompt and well-communicated from start to finish. We really appreciate your feedback!

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