CV ELECTRONICS LTD Reviews 

188
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally helpful and friendly staff who answer questions clearly and make every interaction an absolute pleasure. Many consumers note that the team is extremely knowledgeable and always ready to assist with any complex electrical problems. Reviewers are also very impressed by the prompt service, efficient procedures, and fast turnaround times for all repairs. Clients consistently appreciate the quick collection and reliable delivery options that keep their commercial vehicles running smoothly. People regularly praise the outstanding communication and seamless support provided throughout the entire repair process.

What people talk about most

Service

Clients share satisfaction on service, frequently praising the extremely quick turnaround times and helpful,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as extremely helpful,... See more

Product

Consumers experience mixed feelings regarding the product, with many praising the fast delivery of repaired... See more

Customer service

Customers had great satisfaction with customer service, frequently praising helpful phone support and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Quite simply excellent. We had a faulty transmission power pack for our Iveco Eurocargo ZF gearbox. The collection of our unit was very quick and our refurbished unit was ret... See more

Company replied

Rated 5 out of 5 stars

CVE could not have been more helpful! Sent a faulty ECM to them on a Wednesday, had a fully functioning unit back on Friday and Truck back on road that day. Manufacturer didnt even have a unit in... See more

Company replied

Rated 5 out of 5 stars

Our Unimog instrument panel had a few issues and I initially thought a replacement was the only option. After a quick google I found CV Electronics. They were very efficient from the first call. In... See more

Company replied

Rated 5 out of 5 stars

CV electronics has provided an ideal repair option for the wiring loom for my DAF adblue harness. Instead of replacing the complete harness from DAF costing over £150 CV Electronics has provided an... See more

Company replied


Company details

  1. Truck Parts Supplier

Written by the company

The UK’s Premier Remanufacturer of Commercial Vehicle Electronics Good service is everything to us and we would love the opportunity to prove that to you. We specialise in the remanufacturing of Instrument Clusters, ECU’s, Adblue Pumps and can repair the majority of the other Electronic parts on Volvo, Scania, DAF, Mercedes, MAN, Iveco, Alexander Dennis, Optare and Wrightbus. Please take a look at our latest Catalogue. We collect your parts free of charge and aim to turn them around the following day. All parts we service have a 24 month warranty. Our Customer Portal allows you to have full visibility of your part/s during its refurbishment journey. It not only allows you to access the status of your current jobs but also previous jobs & invoices for ease of use. The company has over 60 years of experience and are always happy to assist you with any technical assistance we can. Feel free to contact us if you wish to discuss the faults you are experiencing before sending in your parts. Let CV fix it for you


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(188)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very prompt and reliable service

A very prompt and reliable service.
Friendly staff.

27 April 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Mark for your review. We’re pleased to hear you found our service prompt and reliable. Our team takes pride in providing friendly and efficient support, and we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent …

Excellent service as always. Friendly staff and great service

30 April 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you David for your 5 star review! We’re delighted to hear you received excellent service once again. Our team always strives to provide friendly support and the highest level of service, so your feedback is greatly appreciated.

Rated 5 out of 5 stars

Very efficent and speedy service

Very efficent and speedy service, always kept up to date with progress of repair and usually get the part back with in 4-5 days.

30 April 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your great feedback! We’re really pleased to hear you’re happy with the efficient turnaround and regular repair updates. We always aim to provide a fast and reliable service, so it’s great to know we’re meeting expectations. We appreciate your continued support!

Rated 1 out of 5 stars

Pirates

Spoke to a chap called mark. After dropping in 2 Scania ecus. One engine and other coordinator. Quoted £185 for engine Ecu which I asked that sounds cheap. Of which he replied reman ecus at competitive prices. And quoted £485 for coordinator.
I asked if ecus could be bench tested there. The answer was yes.
Upon later phone call told they can’t bench test them there. So I said we will have engine Ecu with parameters flashed across.
Day after told engine Ecu would not wake up on powering up, this we all ready knew Hense sending to these pirates to either repair or replace.
Told they can’t repair these certain Ecu. Not set up for it.
Bill sent out for remaned engine Ecu was £2000 with vat. Slightly cheaper than new genuine Scania. Due to original Ecu unable to be powered up, they are unable to swap parameters over. I would be getting a blank Ecu.
Sent courier to collect ecus and we would pay only for diagnostic work done.
Rang up and mark not available. Spoke to carol office manager. I relayed the conversation between mark and myself to carol about prices quoted day before to which she started to laugh and scoff to the prices I had been quoted. Not professional in my opinion. Speaks down to customer as in customer don’t know jack.
If you are to use these scammers, make sure you get quoted prices in emails. Basically they will swap data over from old Ecu to a remaned one. Ask to speak to a technician, good luck as they cannot speak to the customer by all accounts.
I would rather give my money to Scania than to these pirates.

29 April 2026
Unprompted review
Rated 3 out of 5 stars

What did you find once you got into my…

What did you find once you got into my ecm?
Did you find the papers I sent with the ecm?
Do you have pictures of the problem?
For all I know you just cleaned my ecm and painted it. There was no communication.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the beginning to the end, outstanding service and great value will be using this company again and I recommend them to anyone who has an electrical problem. Delivery was excellent and on time.

27 April 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you David for such a great review! We’re really pleased to hear you were happy with the service from start to finish and that everything arrived on time. Providing excellent customer service and value is what we aim for, so your feedback means a lot. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent customer service

First time using CV Electronics.

Extremely easy process. I phoned not really knowing what I was asking for or describing, the lady I spoke to was very knowledgable, explained the procedure and sent me the relevant details.

I sent our old part off, they received it the next, I then received confirmation the following day saying the work had been done and it was ready to despatch. I paid the invoice via the link and I then received the part back the following day.

Brilliant customer service and procedures in place. Would 100% recommend

9 April 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your 5 star review, Tina.

We’re really glad to hear that your first experience with us was a smooth one.

Our team always aims to make the process as clear and straightforward as possible, especially when you’re not entirely sure what you need at the start—so it’s great to know that came across.

We appreciate you highlighting both the communication and turnaround time, and we’re pleased we could get everything sorted quickly for you.

Thanks again for your recommendation—it genuinely means a lot to us. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful on phone and as repair was urgent got it done ready for collection next day. (We were late to collect due to to collisions on motorway and they waited for us to arrive despite having finished their work day)

16 April 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your kind words and 5-star review! We’re really glad we could help and get your EDC7 Remanufactured quickly when you needed it most.

If you ever need anything in the future, don’t hesitate to get in touch. Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and helpfull, all round great people to deal with.

26 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your 5 star review ! We’re really glad you had a great experience with us. It means a lot to hear that our team made things easy — looking forward to helping you again in the future!

Rated 5 out of 5 stars

Job well done

Customer service excellent. Knowledge of the job excellent. Cost of service,beat high but I am happy.

11 April 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Okey for your 5-star review!

We’re really pleased to hear you were happy with both our customer service and technical expertise.

Our while-you-wait remanufacturing service—especially on complex units like the Mercedes EBS4—is designed to get you back on the road as quickly as possible, and we’re glad it delivered for you.

Thanks again for choosing us!

Rated 5 out of 5 stars

...Been meaning to leave a review and…

...Been meaning to leave a review and finally got around to it. We've used CVE for quite a while now and don't hesitate to recommend them. From start to end of service they're friendly and helpful. Their success can be shown by how busy they are! Our last order was urgent and they were happy for me to collect it ...and I still got my surprise sweet treat (if you know you know).

4 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Siouxzana for taking the time to leave us such a great review—we really appreciate your continued support and recommendation! It’s fantastic to hear that you’ve consistently had a positive experience with us from start to finish.

We’re always happy to help where we can, especially on urgent jobs. And of course… we couldn’t let you miss out on the sweets 😊

Thanks for your recommendations—it means a lot to the whole team!

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff, prompt service, vehicle now running better than ever, well impressed with the turn round time, would recommend this company to others.

12 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your fantastic review!

We're delighted to hear that you found our team helpful and our service prompt. It's great to know your vehicle is running better than ever and that you were impressed with the turnaround time.

Your recommendation really means a lot to us — we truly appreciate your support!

Rated 5 out of 5 stars

Excellent Service

My Repair was dealt with in a speedy manner, reducing down time with my Vehicle.

The collection of my ECU was made within a couple of hours of my request.

26 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Tony,

Thank you for your fantastic 5-star review! ⭐

We’re really pleased to hear that your repair was handled quickly and that the fast ECU collection helped minimise the downtime with your vehicle.

Providing a speedy and efficient service is something we always strive for, so it’s great to know this made a difference to your experience.

We truly appreciate you taking the time to share your feedback and for choosing us. If you ever need any assistance in the future, we’ll be more than happy to help.

Rated 5 out of 5 stars

Iveco eurocargo

Had some electonic/bcm issues with my truck.. They repaired all the issues on both modules and repaired a broken bolt..quick turn around and kept me iinformed all the time with progress. Would highly recommend

1 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thanks for the great review, Mark!

We're glad we could get your BCM remanufactured quickly and that everything is running smoothly again.

Keeping our customers informed throughout the repair process is really important to us, so it's great to hear that made a difference.

We appreciate the recommendation and are always here if you need anything in the future! 🚗🔧

Rated 5 out of 5 stars

MERCEDES ECU…EMERGENCY REPAIR

We were very stuck for an emergency ecu repair for our Mercedes truck so we could make a ferry crossing. CV Electronics turned the unit around in 24 hours and the machine made to crossing. Top Class Service 5 stars *****

13 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi John,

Thank you for the fantastic review! We're really glad we could help get your Mercedes truck ECU repaired in time for your ferry crossing. We know how stressful those situations can be, so it’s great to hear the quick turnaround made a difference.

Your feedback means a lot to the team at CV Electronics. If you ever need assistance again, we’re always here to help.

Safe travels and thanks again for the 5-star review!

Best regards,
CV Electronics Team

Rated 5 out of 5 stars

Super service

Super service, very friendly staff, very efficient company.

5 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your kind 5-star review!
We’re really pleased to hear that you had a great experience with our team.

Providing friendly service and working efficiently for our customers is something we take great pride in, so your feedback truly means a lot to us.

We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Easy to use platform to book items in…

Easy to use platform to book items in for repair.
Quick collection times
Quick turnaround times - a godsend in the world of haulage!
Competitive pricing too - will always be our go-to for repairs.

5 December 2025
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Donna,

Thank you so much for your fantastic 5-star review!

We're really pleased to hear that you find the platform easy to use and that our quick collection and turnaround times are helping keep things moving in the world of haulage.

It’s great to know our pricing and service make us your go-to for repairs — that means a lot to the whole team.

We truly appreciate your support and look forward to continuing to work with you.

Thanks again!

Rated 5 out of 5 stars

always very helpful & excellent…

always very helpful & excellent communication

2 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your 5 star review! We’re really pleased to hear that you found our team helpful and that our communication met your expectations. We truly appreciate your support and look forward to assisting you again in the future. 😊

Rated 5 out of 5 stars

Many thanks for a great service and…

Many thanks for a great service and been reliable service provider.

10 March 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you very much for your kind words! We truly appreciate your support and are glad to hear that you’re happy with our service. We look forward to continuing to provide you with reliable service in the future. 😊

Rated 5 out of 5 stars

Staff were very friendly and very…

Staff were very friendly and very helpful and kept me updated all throughout my experience with you.As a company i think you have it spot on ,also i enjoyed my coffee and treats, thank you for looking after me in my hour of need .

26 February 2026
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Colin,

Thank you so much for your fantastic 5-star review!

We’re absolutely delighted to hear that you felt well looked after and kept informed throughout your experience with us. Providing friendly, helpful service — and keeping our customers updated every step of the way — is exactly what we strive for, so it’s wonderful to know we got it spot on for you.

We’re also glad you enjoyed the coffee and treats! Sometimes it’s the little extras that make a difference. 😊

Thank you again for your kind words and for trusting us in your hour of need. If there’s ever anything you need in the future, we’ll be happy to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look