Cutsclothing Reviews 

Alejandro was extremely helpful, helping me to correct a mistake I had made in the shipping address. Luckily he jumped right on it and helped me correct it before it went out

Ivan understood my issues and resolved it quickly and efficiently!

My recent experience with Alejandro was amazing. I returned an item. Sent an email to customer service asking when to expect my refund since 2 weeks had passed. The same day I sent the email he responded apologizing for the return department being backed up. He obtained the return for me and sent the refund to my credit card co.

What a great customer service company! Fast effecient courteous and so helpful!
They are a good solid standup company!

My experience was very good, overtime I bought a lot of items and everything went fine.
Last time, I moved to Mexico to received the purchase there, but I had a problem in the delivery.
The customer care was very efficient and resent me the item I bought. again.

I am super satisfied.

Davide Lombardi

The personalized customer service that this company offers if fantastic. When I mistakenly ordered the wrong color in a pair of pants, they quickly exchanged them. When the new pants came and they were a size small, they exchanged them again. High quality products plus great service for the win!

They have gr8 customer service

I emailed Cuts regarding an item I was returning. It was not a negative email by any means, just a general question. Someone responded to my email the same day with helpful information and unexpectedly offered to expedite my return processing, which I thought was a nice touch. Great customer service from my experience.

I have been wearing CUTS for several years now. The quality is great and the fit is perfect. Also, I can't stress enough how amazing their customer service is.

Alejandro was quick and helpful to assist a return that has been delayed to process!

Amazing customer services, helped with exchange and prompt responses.

Really great product. Love the 5 pocket pant. Great slim fit and comes in solid colors. I will be buying more. Had to do some exchanges and support team is dialed in. Ivan was especially helpful, quick to respond and help me figure out a return/exchange quickly.

Cuts is a game changer for my specific situation. My wife ordered me a henley shirt and AO Pants 2 years ago and I haven’t stopped shopping there since. Let me explain. Yes, it’s expensive but it’s also durable, and when I say durable, it’s really second to none in every way. I have tried buying formal clothes and ironing my shirt and pants to wear for work post pandemic and it just feels a lot of unnecessary effort.
The pants and shirts from Cuts are soft, wrinkle free and do not require any maintaining. Out of the dryer and you’re good to go. I am not even kidding, I have washed the shirt/pants about a million times and they are still the same. I keep buying more clothes from other brands but I stick with the few pairs I bought from here. Truly great. Special mention to Alejandro who helped me fix an address mistake I made on my recent order. Wonderful service!

Returned a very expensive jacket, they confirmed the return but never credited my CC back. Of course I disputed it and got my money from the CC company but for a brand that appears to want to grow, to turn away a future customer is just stupid...

i've become a huge CUTS fan over the last few years. clothes are excellent quality, well fitted, affordable, and the customer service is next-level. i'm your typical guy where i find a brand and item i like, order it in various colors, and come back for more. i probably own 10-15 different types of items (and 3-4 colors each), and so more than half of my wardrobe is CUTS. by far my favorite clothing brand.

Great quality clothing and worth the price. You get what you pay for. Customer service is great. I had an issue with the color on one of my shirts and they took great care of me.

Alejandro helped expedite a return process for me and also showed a high level of attentitive service. Well done, Cuts! That's huge for an online brand...

I kept most items, FYI!

It’s hard to get the right size from online brands. Then, all the colors. Which one/s do you take home?

Cuts has a great a system in place. It’s complementary with dedicated customer experience reps to. My was Alejandro… He tracked me and my issue until it’s completion.

Great customer service. Big thanks to Alejandro.

The people at Cuts customer service team are outstanding. I purchased a few items for my son and one item was the incorrect size so I reached out to them to see if I could exchange them. They responded right away and made concessions to make the exchange without a hitch. Very thankful for your kindness and assistance.