Cut My Reviews 

21,761
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,847 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting items are precisely cut to custom specifications and fit perfectly for various projects. The ordering process is often described as easy and efficient, with many appreciating the helpful service and good communication. Prompt delivery and excellent packaging also ensure products arrive well-protected and on time. However, some customers noted delivery issues, including delays, items left at incorrect addresses, or parcels arriving damaged. A few also reported product quality control problems, receiving items with damaged edges, scratches, or incorrect dimensions. Additionally, a small portion experienced poor communication or confusion regarding specific custom cut orders.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, precise cutting, and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of products,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the accuracy... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the hardwood plyboard board supplied. No marks, no warping, no splits. All edges sound. Cut to perfection. Packaging of the first order. Only downside was a delay of one week by the... See more

Company replied

Rated 5 out of 5 stars

The very best of them. I’ve placed 2 orders with this company now for precise cutting for me. I screwed up my first one with my measurements however I found an unintended use for it - I ordered again... See more

Rated 5 out of 5 stars

Excellent service, quality, & value. They let us know delivery was slightly delayed due to an issue with our order picked up on the quality check, excellent from our point of view meaning the panels... See more

Company replied

Rated 5 out of 5 stars

Bought a perspex mobile air conditioning vent and I have to say it's brilliant. Made to our specific dimensions, ordering was a breeze, delivery was great and it fits perfectly. No longer need to t... See more

Company replied



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,761)

5,735 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service...excellent product

Made my order via their website which was straightforward and easy to use. Billing and delivery were efficient ...the whole process was very simple.

The product...mdf strips for a wall panelling project were accurately cut to size and suitable for the job.

Very pleased with their service and product...will definitely order again and recommend them to anyone looking for a bespoke service at a competitive price.

16 June 2026
Rated 4 out of 5 stars

Needed to replace a bit of flooring

Needed to replace a bit of flooring. Could have bought a board and cut if to size. For a price less than the board got it cut to size from here. As a non trade with no tools or skills this was easiest.

16 June 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Can actually speak to a live person on the phone.
I am so happy with my experience.
Love my bedroom after using these panels
My favorite room in the house

15 June 2026
Rated 4 out of 5 stars

The delivery was on the date promised

The delivery was on the date promised. The acrylic we ordered was of high quality and the correct thickness for our job. When we opened the packaging the cream colour looked an exact match to the colour on the website and the colour we wanted, however when the protective covering was removed, it is much yellower than we wanted, hence only 4 stars. At some point we will remove it and replace it with some blue.
I would use the company again, as reproduction on a screen is difficult.

4 June 2026
Rated 5 out of 5 stars

Value for Money

Packaging was carefully considered and well packaged.
Delivery was fast.
Item was perfect.
Good value for money and good ordering experience

15 June 2026
Rated 1 out of 5 stars

Sent wrong panels

Bought tongue and groove effect panel tiles for my bathroom and one of the tiles was clearly the wrong thickness and style. I submitted a form on the website the very same day I received the panels and have not heard back despite chasing. My decorator is coming tomorrow to finish the bathroom and we’ll have to complete our project without that last panel. Very frustrating and completely unacceptable.

7 July 2026
Unprompted review
Rated 3 out of 5 stars

The order was incorrectly manufactured…

The order was incorrectly manufactured (wrong sides with edging). Delivered swiftly and otherwise well packaged.
It took a few days for them to respond to my complaint. Eventually resolved by my keeping the item with a 30% refund - I had suggested 50% but they wouldn’t budge from 30%. This was refunded fairly quickly.

26 June 2026

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