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Curtarra Reviews 344

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the elegance and beauty of the curtains and the excellent craftsmanship. Many appreciate the helpfulness of the staff and the exceptional customer service, which assists with everything from samples and measurements to order updates, making the purchasing process smooth and reassuring. However, some customers experienced issues with their orders, such as missing items or incorrect widths and lengths. A few also expressed dissatisfaction with the quality of curtain rods and hardware, finding them not up to par with the price. There were also occasional comments about long delivery times and curtains arriving without proper creasing.

What people talk about most

Product

Customers had positive experiences with product, praising the quality and craftsmanship of the curtains and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful materials, excellent... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Customer service

People report positive experiences with customer service. Many customers highlight the helpfulness and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Even though I had to wait about 6 weeks, the quality and elegance of the curtains I received is worth every penny. I ordered about 10 different samples, which helped me find the right type of curtain... See more

Company replied

Rated 5 out of 5 stars

The staff answered all of my questions before my purchase in regard to measuring windows, and how many inches to add beyond the window. The curtains took about 5 or 6 weeks to come, which seemed abou... See more

Company replied

Rated 5 out of 5 stars

We looked at many different velvet type drapes. Some of the others seem monochromatic, but the Curtarra , and the sample that I received, had so much depth of color. So we bit the bullet and paid a l... See more

Company replied

Rated 5 out of 5 stars

The measuring guides on the website made the process easy. Samples were large enough to evaluate color. Directions were clear for installation. Our order was missing the Bob wands. While it took sever... See more

Company replied


Company details

  1. Window Treatment Store
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Home Goods Store

About Curtarra

Written by the company

Custom for you, made simple.

Curtarra—to always make custom curtains easy. Offers quality custom drapes & shades & valances for your dream home with ease.

Enjoy free shipping and the best customer service. Get your free swatches. Use the Curtarra Measurement Tool, and have no trouble measuring anymore.

Highly Customizable

Written by the company

Bespoke window treatment for you
Customize your curtain & shades and hardware on size, fabric, color, curtain head style, shade mount style, lining shade, and more.

Our Service Guarantee

Custom Window Treatment Services

Custom Window Treatment Services
  • 7x24 Customer service supported.
  • 7-20 days Made-to-Measure drapes and shades are fast delivered.
  • Free shipping on all custom-made orders.

Contact info

Promotion box for Curtarra

Free Swatches

Feel the texture and see the colors up close with up to 10 samples.

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

love and pro!!!

I use the Curtarra company for one of my projects in Parkland, Florida.. Let me say this company goes above & beyond, loves the style and texture, and they are very kind and pro! I already use them for more projects, and the pictures speak for themselves. i truly recommend them to anyone looking for beautiful and not too pricy curtains.

23 April 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Mary,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Ordered two large panels

Ordered two panels, each 144"w x 160"l. The fabric is very nice and looks awesome. The recommended rods are heavy duty and look great. I would highly recommend curtarra.

1 April 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Jeanne,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Excellent quality curtains & service

The entire experience of ordering my curtains was above average. Firstly, the website is awesome... so user friendly. Most of my questions were answered there but I did contact a customer service rep to confirm the fabric and style I wanted to select. Ashley was wonderful. She answered all my questions and made some excellent suggestions based on my desired end result. The curtains are simply beautiful. Gorgeous fabric, professionally made exactly to my measurements. An added bonus, they arrived earlier than expected, and beautifully packaged with an outer waterproof wrap on the box. I could not be happier. I will not hesitate to order again.

8 April 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Laura,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Stunning curtains

I have been looking for dining room custom curtains for 3 years. I ordered some samples from Curtarra and fell in love with one (Todd curtain, color Coffee). I hesitated to order them because they were more expensive than I was hoping. I finally pulled the trigger and ordered a set. The quality is amazing! They are beautiful and I have ordered another set. I have also used the chat function on the website and the customer service has been amazing. Highly recommend.

8 April 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Lacey,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Well Made

The quality of the curtains was outstanding. I like the option of a white liner and the ability to customize the width and length of the panels. I’ve made several purchases and highly recommend Curtarra. I wish they had designer fabrics and prints to choose from, like Schumacher. I’d be willing to pay extra for them.

5 April 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Stephanie,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Happy Curtarra Customer

I ordered the Gabriel velvet curtains and Wesley ceiling mounted track. 15 ft wide x 10ft tall. It took exactly one month to receive the order. Just installed the setup today and it's awesome. The measurements are correct and everything fits like it should. I love the plush feel of the curtains. The ceiling track is a game changer compared to traditional rods.

I also interacted with customer service a couple of times to ask questions about measurements and it was pleasant dealing with them. Nice people.

I plan on ordering a second set for another room.

26 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Kumar,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Fabulous quality

I was a little suspicious given the price, but these curtains were beautifully made with high-end touches. I ordered one set just to be sure and immediately ordered the remaining 3 I needed. I love the fabric and quality of construction is fantastic. I would highly recommend!

17 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Barbara,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Walked us through the process and delivered beautifully.

Honestly, the curtains are absolutely beautiful but the customer service is unmatched. I was overwhelmed ordering and measuring for the curtains, which is a very detailed process. I had one customer service agent review the order for me and fix the mistakes I had made right away. Then there was a small blemish on one curtain, and it was replaced quickly, with no fuss.

20 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Michelle,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Best Online Custom Curtain company

I am pleased to leave a positive review for Curtarra. It is has been a long time since I received such willing support from a company as they assisted me (a first time online drapery purchaser) to buy two sets of their curtains for my home. In addition to fabulous customer support, their custom curtains are beautifully made from a range of differing material that is available in multiple colors. I purchased Sabrina Pearled Ivory with back tabs for my master bedroom. I would be remiss to not mention that you can get free samples (which I should have done) to ease your decision making about color and fabric and style. The pricing of the drapes is, in my mind, very reasonable. I recommend Curtarra to anyone wanting custom drapes for their home without any hesitation. Pat

25 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear PJ,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Very friendly and knowlagable

Benita was super helpful and able to answer all my questions.
I have ordered a lot of curtains with them over the years. They never disappoint and the service is always great. Thank you for understanding how important it is to have good customer service, unlike a lot of other companies.

24 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Sina,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Great Experience

We had a great experience ordering from Curtarra. We were able to get many samples to pick the perfect fabric and color and used chat to get all of our questions answered before ordering. The custom 126” Rex Rod and Blanche drapes arrived quickly and were fairly easy to hang. We are very pleased with the finished look.

22 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Kimberley,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

We just got off the phone with our…

We just got off the phone with our Curtarra Rep Ashley. She's helped us with our second order and we were so pleased with our first order. Ashley goes above and beyond in her professionalism, knowledge of measurements and styles. Her communication skills are the best. She has returned calls and texts making our entire transactions so pleasant as well as correct. Our first order turned out beautiful. We love Curtarra the styles and affordability is wonderful. We recommend Curtarra to our friends and family. Ask for Ashley 😊 Nancy and Don

22 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Nancy,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Outstanding curtain sizing and design support!

I found Curtarra through an online search after walking out of a very well known CA based storefront & online retailer that offers free design services but didn’t have the know-how to size custom curtains . To my surprise, it was a night and day experience with Curtarra! After providing an online photo with dimensions, they recommended fabrics, curtain style, and accessories needed for hanging and provided a clear, comprehensive quote. I received support all the way through the entire process …design, ordering, and installation. It was incredibly easy. They fit perfectly and look beautiful. I’ve received many compliments. I highly recommend this company and will use them again for any future projects!

3 January 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Stefanie,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Excellent Service

The service staff (George) was absolutely wonderful. We had questions about our unit and he was very nice, provided prompt information, and resolved our questions quickly. We love our electric curtain rod. It is amazing.

We would highly recommend.

18 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Susan,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Beautiful custom curtains!

Custom curtains are well made and high quality, and customer service from George is fantastic!

11 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Aiden,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

A most wonderful experience

A most wonderful experience! My drapes look snip snap!
George was my contact and a thoughtful liaison!

7 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Rebeccah,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Quality product and great customer service

The quality of the product is excellent. Ashley from customer service was superb

12 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Linda,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Perfection

From ordering sample fabrics twice, to receiving my custom curtains, Curtarra operated with professionalism and efficiency. The curtains I ordered were perfectly fabricated, exactly as ordered. I had the sheer lined for privacy at night in the bathroom. Considering they were custom made, of high quality, and traveled so far during shipping, I think their price was excellent. Even their contracted currier (DSL) was flawless. Thanks for being an exceptional company, Curtarra, in a time where many aren't.

5 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Cindi,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

My semi-sheer curtains are stunning

My semi-sheer curtains are stunning! Questions were answered quickly. I am thrilled with the quality!

27 February 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Cynthia,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

great customer service

great customer service. great product.

1 March 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Hi,

Thank you for your purchase and recognition of our products!

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or need help, please feel free to contact us. Thank you!

Best Regards,
Curtarra Team

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