Currency Online Group Reviews 

I use this company for international banks transfers. Excellent fast service with rates that are far better than those my bank offers. Whenever I need help the customer service is outstanding.

Best exchange rate for an FCA authorised company on Money Saving Expert. Easy to order, quick confirmation emails and cash delivered as advertised. Good mix of notes too, will use these again.

Have an account with COG due to the majority of my salary being in USD and EUROS. My account manager Kaya has always gone above and beyond to ensure the exchanged monies arrive in my current account within the day. And always arranges a contingency plan for when he's out of the office, so there's no radio silence. A hugely convenient service and a pleasure to deal with.

The Currency Online Group team is excellent in every way, especially Kaya. I’ve done a bunch of international payments and their speed, service, communication and rates are the best I’ve ever experienced. Highly recommended.

My experience with currency on line group h

always a pleasure to do business with these guys - Fast friendly service and amazing rates long may it continue cheers A+++

Euros ordered with a good exchange rate and delivered on time.
The euros came in as notes.
four 50Euro
fifty five 20Euro
one hundred and twenty 10Euro
eighteen 5Euro

Very helpful staff and helped me process transaction for house sale which helped ease the stress . Always available to answer questions will definitely keep account open and use for future transactions .
Thanks Kaya and Gregg for your help during a few stressful months !

Great service and nice chaps. I opted to visit the office and hand over the cash in person. The money was in my bank account on the second working day as promised. Would recommend!

Currency came promptly but many of the notes are old (crushed, old folds etc) - which will make them unusable where I'm visiting as they only take pristine notes

Fantastic experience.
My daughter came back from the USA with nearly $3000 in cash.
Was quoted a very competitive buyback rate and so posted money via the post office recorded delivery option.
They emailed once they’d received the cash and on the day the rate had gone up and so received £50 more than originally quoted. Money was in the bank 3 days later.
Very easy and quick.
Would highly recommend and definitely use again.
Thank you ☺️

Ordering and paying process, simple and straightforward. Arrived quickly and securely.
However I requested mixed bills at check out and received all large bills, so that's going to take time and energy out of my trip to rectify. Why ask if you can't deliver?

Have used COG several times before and have always been happy with the service. However this time I ordered euros and requested mixed notes, when currency arrived it was mainly 100 & 50’s no 10’s a couple of 20’s and 2 5’s not what I would call mixed. When I phoned and queried the order was told it is whatever the packers have available. What is the point of asking people what types of notes they want if it is completely ignored. Think
I will go back to using the Post Office especially when the rate is about the same.

They are reliable! I place my order. It arrived the day they promised.i will use their service again!

First time using Currency Online Group found via Martin Lewis website. I used to use Covent Garden FX however they introduced £7 postage for under £1200 (up from £700) so I switched, FCA protected did it for me and the fact you can pay via card and not just bank transfer.
Ordered Thursday evening and has arrived this morning (early, as I did not select Saturday arrival which incurred £2 charge) but it came today anyway.
Really good rate va competitors. Free delivery on orders over £700.

BEWARE using the currency delivery service!!

I have used this company on several occasions before without incident, however, I have learned that you really are stuck if Royal Mail lose your package. I have now been waiting 8 days for £1,003 worth of US$ to arrive for an upcoming holiday, expecting next day delivery; Royal Mail tracking suggests it is held up at a sorting centre, where it has been for the past 6-7 days.

Currency Online Group are saying that I will have to wait for the Royal Mail investigation and claims process to complete before being refunded, which can take up to 30 days!!! In fairness this is mentioned in their Terms & Conditions (which I have now read). However, this is totally unacceptable from a customer perspective, to be impacted in this way due to the failings of their chosen delivery partner.

This is a complete disaster, with my holiday fast approaching.

Whilst they have responded to my emails, reassurances mean very little when you want the matter (which should never have happened) to be swiftly resolved.

Was very sceptical doing a bank transfer for over £1000 to someone I didn't know ... so many scams online these days.

However I got their details on Martin Lewis's website and checked all the reviews on here... so decided to proceed. The rate was good and I could do without a trip into town to buy my Euros.

I ordered my money late Wednesday evening and after I transferred the money I got an email saying the order had gone through.

I woke the next morning to an email stating the money would arrive registered post by 4pm on Friday. It arrived 11am.

I can thoroughly recommend the company and would certainly order through them again .

Ordered USD in cash yesterday and just received it next day delivery via Royal Mail - fast and efficient service! I was slightly skeptical about ordering online, especially using their bank transfer service, but after looking on comaprsion sites for the best rates, COG were high on the list on the moneysavinexpert, so know it would be legit. After transferring the money, within 10 minutes they had approved the order and from then on received email updates via Royal Mail. Would highly recommend!

Unbeatable rates and a streamlined buying process. By far the best currency service going. I will not be looking elsewhere when buying foreign currency in the future.

I was quoted £644.57 for sale of 126,000 Japanese yen I received £589.05