Fast, reliable & competitive service. Ordered online and picked up a few hours later. INDONESIA RUPIAHS: rate was slightly worse than competition. EUROS: rate was slightly better. W... See more
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Always use thus travel bureau as convenient to work and good rates The female cashier was polite and friendly despite having to deal with rude customers who left it to 2 mins before closing to coll... See more
Ordered online and then phoned to amend the order. Extremely helpful. Excellent exchange rates and no waiting for the currency. Would always go to them. This was the Liverpool Street branch in London... See more
Amazing customer service!!! I had a wrong exchange done, the manager Myndert(Strand, London branch) was extremely helpful and resolved it without any questions. He was extremely polite, thoughtful an... See more
Company details
Written by the company
We’re a leading Travel Money retailer in London. Offering fast, simple and secure foreign exchange services. Buy & sell a wide range of currencies at great rates, 0% commission and no minimum spend. You can also send money internationally via Western Union in-store. Our extensive UK network of stores and agents makes it easy to find a store near you. We’re rated as excellent rating on TrustPilot.
Contact info
15 Galena Road, Hammersmith, W6 0LT, London, United Kingdom
- +44 3316 303 202
- customerservices@no1currency.com
- thomasexchangeglobal.co.uk
4.7
Excellent
9K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Always good exchange rates
Always good exchange rates and quick collection at local places
18 August 2025
Service was quick & efficient
Service was quick & efficient, was able to get my currency at short notice.
18 April 2026
Great experience!
Great speedy service that I have used many times before. They have always had the best rates. Simply ordered online and then collect.
17 April 2026
Convenient with decent rates
Always use thus travel bureau as convenient to work and good rates
The female cashier was polite and friendly despite having to deal with rude customers who left it to 2 mins before closing to collect their currency and were thus frustrated
18 March 2026
Easy currency transaction
Easy transaction and the currency is always at a very good competitive excahnage rate
17 November 2025
Referred to Baileys in Leighton…
Referred to Baileys in Leighton Buzzard, incompetence central.
Denied that they worked with Thomas Exchange at first until Showed the email showing their address from Thomas, said they did not have enough cash so would have to pay via bank transfer, then declared they didn't want exchange 100 dollar bills as no one wanted them. Left after this exchange. Thomas need to find new partners in my opinion.
26 March 2026
Unprompted review
Summer times
Easy to order and pick , Best exchange rate compared to others. Used on bus many times.
No complaints and friendly staff.
15 February 2026
Absolutely brilliant service
Absolutely brilliant service, from Cannon St branch, they even gave me the option of getting the online rate 👍
20 January 2026
Fast reliable service, with competitive rate
19 January 2026
Great service
Had excellent service from experienced staff Mr Shahzad, would definitely recommend their services
24 December 2025
Unprompted review
Best rates on line, simple and quick
Best rates on line. Simple to order and collect in super quick time.
Staff always friendly and efficient.
18 November 2025
Good service and rates
I use this currency exchange for all my overseas trips. Staff are always helpful and friendly, my orders have always been ready for collection and the rates are competitive. An all round good experience.
18 November 2025
Straightforward to make online purchase…
Straightforward to make online purchase and ready for connection swiftly
17 November 2025
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