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Trash and scam company. They giving out items free for the first month (April) yet I have to pay for delivery fee. Not only that, I have not yet received anything up to this date (July). Furthermore t... See more
Smells mid. Not worth the price. Also they sneak in a subscription thing that you don't know about untill you get a fresh bank statement a month later saying they automatically made an order for you.... See more
Company replied
I paid for my cupids order on the 5th of July, I haven't received it yet nor have I even heard back from them
Company details
Written by the company
Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Contact info
United States
- hello@cupidfragrances.com
- cupidfragrances.com
Breach of guidelines
waste of money!!!
I ordered the cologne after seeing it advertised. I must say that the actors were really convincing. I decided I will try and reignite the passion with my wife. How wrong was I? The company attempted to upsell a number of products however I resisted the temptation and just ordered the one 50ml bottle. It arrived and I sprayed it on the pulse areas as advised. Did it work? My wife did not comment on anything so no it didn't work. I reached out to the customer service team who apologised and after making the initial complaint they refunded me 15% of the sale price - a measly £7.49.
Guys, please stay away from this company and products as all they are after is your money. One more thing this product was sent out from China however when I questioned this I was advised that this was due to the product being stored overseeas.
10 November 2025
Unprompted review
Reply from Cupid Fragrances
Hi Ravi,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
I’m very disappointed with my…
I’m very disappointed with my experience. I placed an order on Cupids expecting normal processing and delivery, but it has been several days and there has been no shipping update, no tracking number, and zero communication from their side.
I have emailed their support multiple times regarding the status of my order and I have not received a single reply. There is no clear customer service contact number and their support system seems completely unresponsive.
At this point, I’m genuinely concerned about whether my order will ever be delivered.
5 November 2025
Unprompted review
Reply from Cupid Fragrances
Hi Gajendra,
Thank you for reaching out, and we truly understand your concern regarding the status of your order. We sincerely apologize for the delay in responding — we are currently experiencing a high volume of emails, but please know that our customer support team is always ready to assist and address our customers’ concerns.
After checking, we’re glad to confirm that your order has been shipped and delivered on November 8, 2025. We apologize for any confusion or inconvenience caused by the delay in communication and tracking updates.
We genuinely appreciate your patience and understanding. If you still haven’t received your order or need any further assistance, please let contact support@cupids.com.
Best regards,
The CUPIDS Team
I got scammed
I ordered maybe 5 or 6 bottles and they don't work. I think i may have been scammed because I watched an ad where you called a customer who also got scammed. The customer you spoke to said his bottle said Cupid not Cupids. I checked and mine said the same. No wonder the product didn't work. I can't believe i spent all that money and wasted all that time for a product that doesn't even work. Is there any way you can send me some of the real deal? I really want to try the real thing. Thanks for taking time to read this!
5 November 2024
Unprompted review
Reply from Cupid Fragrances
Hi, Alex,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Cupids cologne,2.0 doesn’t even last an hour
This COLON doesn’t even last an hour. It just feels watered down you understand and I’ve had many many colognes out throughout the years you hold my COLON last pass 5 to 6 hours plus this COLON doesn’t even come close all the height that I’ve been seeing on TikTok, U2 Facebook you know it doesn’t do it for me you know maybe everyone else but not for me What also pisses me off is that been trying to send back this COLON because I have a 30 day refund and it’s like I can’t even get that. I’ve been contacting people left and right and still no one could tell me something is just like oh will give you 10% you could keep the cologne. I don’t wanna keep it. You understand it was a waste of $70. You know I could’ve used that to buy something else instead of dealing with this COLON you understand I’m not knocking anybody else’s review but I’m just talking from my personal experience. It’s been weeks you understand no one seems to just can’t get back to me on getting a reference number so I could just mail back the item to them do you understand I don’t know what’s the problem so I’m starting to realize that is a thing with them. They don’t like to refund you back. They just like to send you a 10% which 10% of the $70 is really not that much you understand is like a slap in the face you understand so I’ve come to find out it’s a thing with them which is very very sad you understand don’t say you know you have a 30 day refund policy and you don’t honor it you understand so never again never again will I ever you know mess with this company? OK this is to add to your response. You see everybody experiences different and I’m just reading some other reviews and a lot of them are saying the same thing that I’m saying it seems like it was like a cheap knock off for so I don’t even know if this was a real company of Cupid or what but the COLON didn’t even last an hour and mind you I have used many I have so many cologne does not even funny. I’ve even sent you guys an email of the majority of colognes that I have you understand secondly, the response time to get to somebody to just return my email or even a call. Yeah, I have to try to work out something to at least have a call center so that when people call they could get an actual person and not have to wait until days For an email. It’s like I’ve been messaging you but yet all I’m getting is hey we have the new Cupid COLON. We have the new this try it etc. that’s all I’m getting and that’s not what I was looking for you understand it was so frustrating very unprofessional and it made me kind of sit back and say oh it’s just that yeah I just wanna take peoples money And not listen to any of their concerns you know after a while the frustration and then the insoles of oh you could keep the cologne and will take off 10%. Why would I keep something that doesn’t even last an hour? What’s the point that’s not benefiting me I don’t wanna keep something that doesn’t work. You understand it just was a very, very bad experience overall I’m very disappointed so all the hype that I’ve been seen on TikTok YouTube Facebook. It’s just all a bunch of crap really I’m sorry to say but it’s just it. This experience is bad you know I guess until I had to give a review all of a sudden now oh we’re sorry here’s your reference number after how long I’ve been messaging y’all lifted right that’s not a good look at all, but I learned my lesson I was just going to Macy’s on these other official cologne stores and get you know something that suits me you understand not something over Facebook TikTok or whatever you know this is a big lesson I’ve learned Nevertheless I’ve shipped your item back and it’s on its way and I’ll leave it as that… you all have to learn how to treat customers better than this….
24 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
This perfume is a scam
This perfume is a scam, I bught the original one costing me $60 CUPIDS, and this thing is garbage, dont spend your money on this. Smell terrible and also there no fermones like they promoted
3 November 2025
Unprompted review
Reply from Cupid Fragrances
Hi Leonardo,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
I am still waiting for my order they…
I am still waiting for my order they said it’s expected on 31 October but haven’t received yet that’s shows how they works I wish I could read these reviews before ordering now I am feeling so regret
31 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi Zoheb,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
It is rubbish - Don't fall for the hype
This is a total waste of money. Has no fragrance to it. It smells of nothing. No kick, no unique odour, it might as well be water, It took nearly a month to arrive and is not made in the USA it is made in China. I do not recommend this product.
24 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi David,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupid’s Customer Support Team
It looks that Cupids deceiving people…
It looks that Cupids deceiving people with false advertisement, i was planning to buy 1 but when i see the comments i change my mind. 1st is expensive for 1 bottle. 2 if people order something, they get the halve of the order. 3th that Cupids stuff is it from USA or come it from China ? and the last one why we must link our bankcard to your thing to order something ? i can pay with Google but this site wants and needs your bankcard and your zip code and your password of your bankcard, why ?.
30 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi Jeremy,
Thank you for reaching out and sharing your concerns. We truly appreciate the opportunity to clarify.
Please know that it is never our intention to deceive our customers. We take pride in being transparent with our information and processes. The price of our bottle reflects the quality of ingredients and the cost of production, and many of our customers have been very satisfied with their orders. In cases where issues arise, we make sure they are properly addressed and resolved.
Our main warehouse is located in the USA. However, for international orders, we ship from the nearest partner warehouse to ensure faster and more efficient delivery.
Regarding payment, we only accept PayPal, Debit, and Credit cards as our official payment methods. Rest assured that all payment details are securely processed — we do not ask for any card passwords or sensitive banking credentials. Your security and trust are extremely important to us.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Supposed to be here on the 21st
Supposed to be here on the 21st, it’s now the 27th! Due to some “computer” issue I am being sent 3 orders to the tune of $350.00+. I think I’m going to be sorry I placed an order for cupids. Came in yesterday, smells ok but no big deal. At least I have 4 extra for Christmas presents. I say stay away!!!
26 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi Gregory,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you experienced with your recent order and the delay in delivery. We understand how you've felt and we truly appreciate your patience.
Please be assured that we’ll review your concern about the multiple charges and shipments right away to make sure everything is properly resolved. Our goal is to ensure you’re fully assisted and satisfied with your experience.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
i seen the buy 2 get 1 free
i seen the buy 2 get 1 free, i only clicked on that button and nothing else, i have been expecting my 2 other bottles, i got only 1 in, i explained in emails that i have been documenting everything, they tell me i in fact ordered buy 2 get 1 free, then in another email they say i didnt, they lead me on this wild expedition of checking my mail box over and over as days went on to have me beleave its my canada post being on strike is why its taking long to arrive. alot of back and forth in emails. The Colonge is ok, but they lie, they want me to beleave that i had insufficient funds, i transferred 300.00 to my account and confirmed btw so that wont happen, from now on im buying from amazon if i want 1 of their bottles. waste of my time, and stress and frustration because of them.
4 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
When I got this I was expecting something great but my partner said it has no effect
When I got this I was expecting something great but it doesn't work total waste of money don't buy it it is a con
18 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi Phil,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
I met him 15 min feel inlove 3 months…
I met him 15 min fell inlove
3 months later married him
I thought love at first sight
Nope Cupid
I kept saying i feel i got hit by Cupid
Like i was hypnotized charmed
Well guess what it's on the freaking label
Personally this scares me as a love potion can attract the wrong ppl
Now I'm not sure if I'm drugged or it's real
5 May 2025
Unprompted review
Reply from Cupid Fragrances
Hi Susan,
Thank you for taking the time to share your experience with us. We truly appreciate your honest and entertaining feedback!
It’s amazing to hear that you felt such a strong connection after just 15 minutes—and even more incredible that it led to marriage within three months! Your story shows just how effective our cologne can be in creating chemistry and sparking unforgettable moments.
We understand your concerns about how powerful the effects might feel, and we want to assure you that while our products are crafted to enhance attraction and confidence, they do not contain any substances that could "drug" or impair anyone. The enchantment you felt was all-natural—just a little boost from Cupid on the label.
Thanks again for sharing your story with us.
Best regards,
The CUPIDS Team
I bought all 4 brands of Cupid…
I bought all 4 brands of Cupid Fragrances and there deodorant. They do not work. The videos shows it attracted women based on the smell. Not one woman made a compliment or even noticed me. Waste of 230 dollars. The deodorant works great (no woman though) but is $30 by itself. Don't waste your money.
26 September 2025
Unprompted review
Reply from Cupid Fragrances
Hi,
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are genuinely sorry to hear that the results did not meet your expectations.
While we understand how you've felt, we’d like to reassure you that many of our customers have shared positive experiences about the effectiveness of our fragrances in boosting confidence and attraction. That said, results can vary from person to person based on factors like chemistry, application, and environment. We’re glad to hear the deodorant worked well for you, and we appreciate your recognition of its quality.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
they'll never accept your return
15 September 2025
Unprompted review
Reply from Cupid Fragrances
Hello,
Thank you for reaching out and sharing your concern.
We’d like to assure you that we do accept returns for US orders within 30 days from the delivery date.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Always double check your receipts before you accept anything
Well what went wrong was that you made me watch three separate videos you would not allow me to finalize my deal although each time at the end of every video I watched I told you no thank you I didn't want to go any further I just wanted to proceed with the single bottle purchase at $59.95 and the $4.95 insurance but you made me sit through three videos and you never ever ever gave me the ability to say that's it all I want is one bottle you made me push buttons and push buttons and push buttons and watch videos and at the end of all that after three videos after three pushing the note thank you button you still tried to charge me for three bottles of this perfume that's bad business guys I've been in business for a lot of years and I would never ever ever do that to my customers.
10 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi Michael,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
Ordered the Fragrance with priority…
Ordered the Fragrance with priority shipping. I am Australian and normally get word from Australian Post when items are arriving. I got no information apart from Cupids telling me the package arrived. It didn't arrive, and I live in a rural area so it definitely wasn’t taken.
Scam, they will take your money and not refund.
10 October 2025
Unprompted review
Reply from Cupid Fragrances
Hi Harry,
Thank you for reaching out and for letting us know about your concern. We understand how you've felt not to receive your order, especially when there has been no update from Australia Post.
Please rest assured that we’re here to assist you. We’ll look into the status of your order and work to resolve this for you as quickly as possible.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Never received
I ordered $422 of products I've been emailing back and forth my order never went through there system but the money was taken from my account it's been 3 weeks and no money back or products. Im pissed don't buy from them
27 September 2025
Unprompted review
Reply from Cupid Fragrances
Hi Brandon,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you experienced with your recent order. We understand how you've felt and we truly appreciate your patience.
Please be assured that we’ll review your concern about your order not being shipped yet. Our goal is to ensure you’re fully assisted and satisfied with your experience.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Sex panther by Odeòn
Sex panther by Odeòn, illegal in 9 countries. It smells like bigfoots ****
30 September 2025
Unprompted review
Reply from Cupid Fragrances
Hi David,
Thank you for sharing your feedback with us. We truly value hearing from our customers as it helps us improve our products and services.
We noticed your comment about Sex Panther by Odeòn and would like to better understand your concern. Could you please clarify or elaborate on your experience so that we can address it properly and provide the best possible assistance?
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Thank you for your patience and understanding. We look forward to your reply so we can help you further.
Best regards,
The CUPIDS Team
Overall good experience
Well I haven't actually been able to use the product yet due to the fact that I work on the river as a Tow Boater but my wife did receive my package when it was delivered 3 days before the expected delivery date. So great job on that. I was also happy an pleased to see that it was shipped from the USA an not China like how everything else these days are. But back to my review, my wife upon receiving the package was able to test the bottle by applying some to a piece of paper and said that it has a very pleasant smell although the whole hype of it when it comes to making women want to jump in bed with you is a little overrated. But overall pleased with how it smells an how fast it arrived. So 4 Stars is what im rating it due to the fact that while ordering from the website you have to watch a 15min advertisement every time you click on the bottle of choice. So thats why I rated it 4 Stars instead of 5 Stars. Only thing I suggest is making the app a little less time consuming before actually being able to complete the order.
27 September 2025
Unprompted review
Reply from Cupid Fragrances
Hi Jason,
Thank you for taking the time to share such a thoughtful review of your experience with us. We’re glad to hear that your order arrived earlier than expected and that your wife found the scent to be pleasant. It’s also great to know that you appreciated the fact that the product was shipped directly from the USA.
We truly value your honest feedback regarding both the product and your ordering experience. We understand how the 15-minute advertisement can be time-consuming, and your suggestion to make the process smoother is very helpful. Please know that we’ll be sharing this with our team for consideration as we continue to improve our website and overall customer experience.
We’re delighted that you’re pleased overall and that we’ve earned a 4-star rating from you. Your support means a lot to us, and we hope the product meets your expectations once you’ve had the chance to use it personally.
Thank you again for your feedback and for giving us the opportunity to serve you.
Best regards,
The CUPIDS Team
Absolute pisswater
Dollar store cologne would be better.
CUPIDs have asked me for additional feedback and it is as follows:
It smells like Adidas cologne, it smells like how I imagine urine and rubber would smell.
If this product is touted as attracting women, I can only imagine it causes them to have some sort of mental episode
26 September 2025
Unprompted review
Reply from Cupid Fragrances
Hi Ronan,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
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