Cult Kits Reviews 

232
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of football shirts and note that ordered items arrive quickly in pristine condition. Buyers appreciate the accurate item descriptions and wonderful quality, making them eager to return for future purchases. However, some people mentioned issues with orders, noting occasional delivery delays, wrong sizes, or packages sent to the incorrect address. A few people also experienced minor product issues, such as receiving items with imperfect details or known flaws. Despite these occasional setbacks, shoppers remain highly satisfied with their overall purchases and recommend the store.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing great satisfaction with the quality... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive rather quickly even for... See more

Order

Customers had ambiguous experiences with order processing, while some reviewers praised fast shipping and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product meets my expectations. I bought the Mexico ABA sport reissue jersey a bit "blind", I knew there were flaws with the product, but the choice was made with calculated risk. Just an idea, you... See more

Company replied

Rated 4 out of 5 stars

Nice top, was the size ordered as did wonder seeing previous reviews. Just very slow on delivery. I'm only a couple of hours drive from their base but it took nearly a week from order to receiving it.... See more

Rated 4 out of 5 stars

really, speedy delivery, the jersey itself was great, however the flag decal on the jersey arrived poorly placed/not fully attached to the jersey itself

Rated 5 out of 5 stars

I had some issues with additional taxes that needed to be paid. After reaching out to their help desk, Cult Kits provided me with an excellent solution. On top of that, I have recieved the products in... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Soccer Store

Written by the company

Welcome to Cult Kits, the destination for authentic vintage football shirts, retro soccer jerseys, original match-worn kits, and rare classic football shirts from around the world. Whether you're hunting for a classic Premier League jersey, a 90s international shirt, or a throwback from your favourite club, we stock thousands of original and 100% authentic football shirts for true collectors and casual fans alike. Explore our carefully curated drops with new shirts added daily at 6PM via The Daily Drop. From iconic World Cup kits to rare club issue shirts, Cult Kits is the trusted source for vintage football fashion and nostalgia. To put it simply, Cult Kits is 'the' vintage shop for football fans to find their favourite shirts & jerseys. Just sit back and browse the collection, whilst wallowing in some nostalgia. We are trusted sellers of authentic classic football shirts from all over the world, based in Swindon, UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(232)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service & quality of shirts is…

Superb service & quality of shirts is always very high standard.

Great communication from David & love the daily ‘drop’ 🤣

5 star without doubt 👌

21 June 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Thanks for your review and kind words. We hope to see you back soon, Jayne.

Rated 5 out of 5 stars

Good condition

Absolutely thrilled with my purchase! The jerseys arrived in fantastic condition — great quality, exactly as described, and clearly well taken care of. Communication throughout was smooth and professional, and delivery was prompt. I really appreciate the excellent service and would definitely recommend to anyone looking for authentic gear. Will be buying again!

16 June 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Thanks for the review and comments – we're really pleased to hear you're happy with your purchase. We hope to see you back again soon.

Rated 5 out of 5 stars

Excellent service and quality

Excellent service and quality – exceeded expectations!

I ordered the Bryan Mbeumo match shirt and couldn’t be happier with the whole experience. The order arrived really quickly, much faster than I expected. It was presented beautifully – you can tell real care was taken with the packaging.

The shirt itself has completely exceeded my expectations. The quality is outstanding and it feels genuinely special – perfect for any fan or collector.

Highly recommend to anyone thinking of buying. Great service, fast delivery, and a top-quality product. I’ll definitely be ordering again!

12 June 2025
Unprompted review
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Reply from Cult Kits

Thanks for your review, Chris. Looking forward to helping you with your next purchase soon!

Rated 1 out of 5 stars

AVOID

AVOID! Agreed for a return and refund, then declined refund once they had the return. No communication since. No refund, no exchange. Shocking company.

9 June 2025
Unprompted review
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Reply from Cult Kits

Hello – thank you for your review. We are sorry to hear there has been an issue with your return for an exchange. Having checked the returns portal we can see there was a temporary pause on this case. This has since been resolved, your exchange dispatched and a tracking number sent to your email. We apologise for the delay caused by this error in communication and hope you can forgive any inconvenience caused.

Rated 5 out of 5 stars

Great.

Shirt came in as shown, happy with purchase.

27 May 2025
Cult Kits logo

Reply from Cult Kits

Thanks for the review, Carlos. It's massively appreciated.

Rated 5 out of 5 stars

good first experience

It was my first time shopping at the store. I placed my order on Saturday and it was shipped on Monday; the service was quite fast. The package arrived after about two weeks (especially due to customs clearance) in good condition, just as it was presented on the website. Overall, I'm very satisfied. 100% recommended.

10 May 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Thanks so much for the 5 star review, it's greatly appreciated. Thanks for choosing Cult Kits.

Rated 5 out of 5 stars

Excellent Company

Excellent Company. Have bought 2 vintage shirts off this site ordered one today and one a few months ago. All real and quick delivery. I emailed about sizing and they got back straight away with exact measurements for the shirt I wanted. Wouldn’t go anywhere else.

22 May 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Thanks, Jake. Really appreciate the kind words and support. Hopefully we see you back again soon.

Rated 5 out of 5 stars

These guys are amazing

These guys are amazing! I mistakenly ordered with 48h delivery and needed it before then, so they changed next day with no hassle and said it was on them after I offered to pay the difference 💪 also the shirt was bang on! Thanks again!

19 May 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Thanks, Ryan. Glad you loved the shirt and that it arrived in time. Hope to see you back soon.

Rated 5 out of 5 stars

Top Class Experience

My kits arrived earlier than expected, in amazing condition, and for a very reasonable price! I recommend these guys to anyone hunting down footy shirts for their closet!

11 May 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Thanks for the 5 star review, Kyle. The recommendation to other football shirt fans means a lot.

Rated 5 out of 5 stars

Always have time for Cult Kits

Always have time for Cult Kits. Only place I buy my classics from. Stock, range all fabulous.

24 April 2025
Cult Kits logo

Reply from Cult Kits

Thanks, Shariff. We really appreciate the 5 star review. We hope to see you back soon.

Rated 1 out of 5 stars

I bought a River Plate 2002/04 away kit…

I bought a River Plate 2002/04 away kit a couple of weeks ago from them, however the tags looked suspicious as the flag size tag isbehind the adidas tag with the river plate logo. The tag that shows the date that the kit was manufactured is missing. I've contacted them to see how they were able to authenticate the shirt However there hasn't been a response i've checked my spam everything and NOTHING. Hope they contact me and let me know how they were able to authenticate my shirt. I hope they can clarify more on this as i dont want to lose the trust that i have on them :/

23 April 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Hello – thank you for this review. We always authenticate every item we sell. We do not sell fake shirts. Therefore, the issue you have raised is concerning. Please can you email us at info@cultkits.com and we shall respond to you as a matter of urgency so that we can resolve this ASAP. Thank you

Rated 1 out of 5 stars

You mean EXCELLENT......,

We don't have same definitions of excellent.
They dont mentioned some pulls and scratches.
But they said the product condition was excellent

25 March 2025
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Reply from Cult Kits

Thank you for your review Jo. We take all customer feedback very seriously so rest assured we shall use this review to assess our grading process. As well as this we also endeavor to include as much information around specific details around age. In this case, it appears areas were either overlooked or missed. Whilst that is rare for our product team, your feedback will be communicated back to them.

Rated 5 out of 5 stars

Great shirt

Great shirt and fast delivery

25 March 2025
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Reply from Cult Kits

Thanks for the review, Dan. We are pleased to hear you are happy with your purchase and look forward to seeing you back again soon.

Rated 5 out of 5 stars

Fantastic site to be apart of

Wonderful site with an amazing collection of kits, all with outstanding quality. Shipping is quick but confirmation is even faster. I’ve never had any problems but I’m sure their customer service is top notch!

3 April 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Thanks for the review, Alex. Very much appreciated and we hope to see you back again soon.

Rated 4 out of 5 stars

Good Football Shirt Store but the customer service…

So I don’t normally write reviews however this time I feel it’s right too.

This football shirt store is a good shop if your looking for shirts or memorabilia, there’s a good variety of shirts/ track tops or so. Delivery was very quick and nicely packaged. The only downside of this site that lets it down is the customer service.

The customer service is non existent at all whatsoever, I purchased a top that was meant to have a certificate of authenticity that goes with the item I bought and it was stated in the description. The top came without it, which I wasn’t worried about too much personally however if it was somebody else it could be an issue especially if they had been starting to get into expensive shirts. I tried contacting them on their message chat and got no response, also emailed them as well and got no response on their either.

It’s a shame because overall it’s a good site for shirts however, if I were to buy from again I would be hesitant to do so as if there was a problem with a order I made in the future, I wouldn’t be sure if I would want the hassle if the customer service is non existent.

2 April 2025
Unprompted review
Cult Kits logo

Reply from Cult Kits

Hello Riccardo, thank you for your review. We're sorry to hear that your experience when communicating with our customer service team was not satisfactory.

We aim to reply to all enquiries within 24 hours, however it appears there was delays due to your enquiry coming through on the CK chat and then not being picked up by our CS team until April 2nd. I can see from our communication records that you were emailed on the 2nd April in response to your chat enquiry, and your COA sent out shortly after.

Thank you for your feedback and this shall be communicated to ensure our levels of customer service are high at all times.

Rated 5 out of 5 stars

Loving my new purchase

Loving my new purchase. Great price. Item was exactly as described. Order arrived really quickly & was well packaged.

25 March 2025
Cult Kits logo

Reply from Cult Kits

Thanks, Jason. We really appreciate you taking the time to provide a review. Hopefully we see you back again soon.

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