culthread Reviews 

130
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The colour of the coat I bought looked very different in real life to the picture on the website. When I wrote to see if I could exchange it, the response was very swift and courteous. I really apprec... See more

Company replied

Rated 5 out of 5 stars

The Princedale is stylish yet functional. Drawcords around the hood is going to keep the hood in place when you need it to be. There are two pockets on the inside and one of them has zipper and that i... See more

Company replied

Rated 5 out of 5 stars

My new Culthread jacket is amazing! I love the fact that you can adjust the sleeves exactly to suit your arm length and style. The pockets are perfectly placed and discrete so walking out hands free i... See more

Rated 5 out of 5 stars

Excellent warm coat for New England winter! I chose a gorgeous midnight blue, almost black but not. Light weight, well made, great pockets- inside with zippers, and outside are deep and well placed... See more

Company replied

Company details

  1. Outerwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Handbags Shop
  6. Outdoor Clothing and Equipment Shop

Written by the company

CULTHREAD is a slow fashion, ethical and sustainable outerwear and lifestyle fashion brand. We will only do business that looks out for the needs of the planet, people and animals. PLANET: culthreads are made in small limited editions from 100% recycled materials and insulation, and occasionally with 'deadstock' PEOPLE: we hand-craft culthreads in our own atelier where artisans are paid above living wages plus benefits ANIMALS: All culthreads are Peta-approved vegan and guaranteed cruelty-free. Wear the love. CULTHREAD


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

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Rated 5 out of 5 stars

Very easy resolution

The colour of the coat I bought looked very different in real life to the picture on the website. When I wrote to see if I could exchange it, the response was very swift and courteous. I really appreciate it

29 November 2024
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Reply from culthread

Thank you for the great review about our customer service and taking the time to send it! With very best wishes, Rina and the culthread team

Rated 5 out of 5 stars

Style meets function

The Princedale is stylish yet functional. Drawcords around the hood is going to keep the hood in place when you need it to be. There are two pockets on the inside and one of them has zipper and that is an excellent feature. It’s so wonderful that the pockets are lined with cozy fleece material. And did I mention the sleeves have ample room so there will be no struggle when you wear a sweater underneath? The sleeves are too long on me but I’m petite. I’m so very happy with this jacket and will be rooting for Culthread to return from break!!

18 November 2024
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Reply from culthread

Thank you so much for the review - we are so happy that you like your culthread! Very best wishes from Rina and the culthread team x

Rated 5 out of 5 stars

My coat arrived super fast!

My coat arrived super fast and was packaged really great in eco friendly packaging. I love my coat and it fits really well. It's not cold enough to wear it yet, but It feels really warm and looks great! Can't wait to wear it this winter!

18 September 2024
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Reply from culthread

Thanks for the great review and we hope that you will love your culthread for many years to come!
Rina and the culthread team

Rated 5 out of 5 stars

Customer service and High quality

Customer service and High quality ethical clothing

28 May 2024
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Reply from culthread

Thank you so much for the review - we are so pleased that you are happy with your culthread and our service.
Rina and the culthread team

Rated 4 out of 5 stars

Excellent quality

I got the Portobello II recycled brown long puffer jacket recently. I love it! The reason that I gave it four stars is because it didn't come with a laundry bag.

1 February 2024
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Reply from culthread

Thank you so much for the review - we are pleased that you love your culthread!
All the best from the culthread team

Rated 5 out of 5 stars

Fabulous coat

Fabulous coat, as described super fast delivery
Thank you

2 February 2024
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Reply from culthread

Thank you for the great review! We are so pleased that you are happy with your culthread and our service.
All the best from the culthread team, Rina

Rated 5 out of 5 stars

Excellent stylish warm coat!

Excellent warm coat for New England winter! I chose a gorgeous midnight blue, almost black but not. Light weight, well made, great pockets- inside with zippers, and outside are deep and well placed, with a soft warm lining so no need for gloves). The best hood I've ever had on a coat- it stays on, is slightly wide on the sides so it doesn't affect my peripheral vision and is detachable. Comfortable high collar, keeps my neck warm without being annoying under my chin. The zipper is a little challenging to thread and pull up, it's not a dealbreaker. It arrived fairly quickly considering how far it traveled. I am so very happy with this purchase!

29 January 2024
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Reply from culthread

Thank you so much for the review - it means a lot to us. We are so pleased that you are happy with your culthread!
Very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Amazing company

I love my jacket! Also, the shipping was insanely fast! I live in the States and it still got here in less than a week. Fantastic!

29 January 2024
Rated 5 out of 5 stars

The coat is amazing quality and looks…

The coat is amazing quality and looks so smart and getting lots of compliments so happy with this piece

25 January 2024
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Reply from culthread

Thank you for the great review - we are so pleased that you are happy with your culthread.
Very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

I am in love with this jacket

I am in love with this jacket! Warm and cozy, looks great.

24 January 2024
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Reply from culthread

Thank you for the great review and we are so happy that you love your culthread!
Rina and the culthread team

Rated 5 out of 5 stars

Super warm winter coats

I live in the Midwest, and the puffer coats I have purchased from Culthread are perfect for the winter here.

22 January 2024
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Reply from culthread

Thank you for this great review. We are so pleased that you are happy with your culthread.
Best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Best jacket I’ve ever owned

Best jacket I’ve ever owned! It’s extremely warm and high quality. And I love that it’s eco-friendly
Well done!

28 December 2023
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Reply from culthread

Thank you for this great review. We are so pleased that you love your culthread. As a small business we really appreciate it!.
Best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Exchanging a garment

Promptly resolved an exchange issue.. shall definitely use the ethical company again. Thanking you

11 January 2024
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Reply from culthread

Thank you for this review. As a small business we really appreciate it!.
Best wishes from the culthread team, Rina

Rated 5 out of 5 stars

A lovely coat,ethically made

A lovely coat,ethically made, attractive and comfortable.

18 January 2024
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Reply from culthread

Thank you for the great review and we are so happy that you love your culthread!
All the best from the culthread team, Rina

Rated 5 out of 5 stars

This is my second puffer coat purchase

This is my second puffer coat purchase. The first coat is the long version in black. I liked it so much that I
ordered the orange puffer jacket. It is hard to find items that fit so well. I am very sad that Culthread may be going out of business as I think their products are we'll designed and very well made. My experience purchasing from them was all good. The exchange process worked well when I wanted to exchange for a larger size. No problems at all.

18 January 2024
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Reply from culthread

Thank you for the great review and your love of culthread. We are taking a time out due to a number of reasons but as a small privately owned brand we thank you for your support.
Very best wishes, Rina and the team

Rated 5 out of 5 stars

The Best Coat - COLVILLE

I’ve had the COLVILLE in planet Earth green for almost two years and it still looks brand new. I wear it almost daily in Autumn/Winter - for dog walks, work and general outings. It’s honestly the best coat I’ve had.

(For context, I had a RAB before because it was a gift. The coat was fine - but not as warm or robust as my Culthread. I have now learnt about how cruel even supposedly “ethical” down is, and will never revert to that or any fast fashion brands for that matter).

1 February 2023
Unprompted review
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Reply from culthread

Thank you so much for your considered review. We’re so pleased that you are getting a lot of use out of your culthread, and thank you for sharing your thoughts and values with us. We are so lucky at culthread to have the best customers!
With our very best wishes, Rina and team culthread

Rated 5 out of 5 stars

Great looking, warm and practical

I've bought two coats over the last couple of months. First I got the Leamington jacket which is so stylish. With the sale in December, I couldn't resist buying the Chepstow in olive green which I adore. It has three internal pockets meaning I don't need to carry a bag.
The coats are lightweight but keep me nice and warm.

2 January 2024
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Reply from culthread

Thank you so much for the great review - we are so happy that you love your culthreads!
With love from all the team, Rina

Rated 5 out of 5 stars

Orange short puffa jacket

Orange short puffa jacket - Great styling, good quality finish, very warm

2 January 2024
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Reply from culthread

Thank you so much for the great review and we are very happy that you like your culthread! Rina and the culthread team

Rated 5 out of 5 stars

This jacket is perfect and a gorgeous colour

I love this company and it's the second jacket I've bought from Culthread. This jacket is perfect and has everything you need. It's also a gorgeous colour

11 December 2023
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Reply from culthread

Thank you so much for the great review! Wishing you an amazing 2024 from all the culthread team. Rina

Rated 5 out of 5 stars

Amazing shape

Amazing shape, details, drapes beautifully

Love it

18 December 2023
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Reply from culthread

Thank you SO much for the great review.
Seasons greetings from all the culthread team!
Rina

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