Assistant Manager Chris at their Hull branch was very helpful when we were searching for tiles for our bathroom.
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CTD is an extremely good place to go to choose your tiles. The staff, especially the manager is very knowledgeable and provides good advice and suggest. Prices are extremely competitive against other... See more
Company replied
So happy shopping here. Bought tile backer boards on two occasions and both times the guys have been excellent. I wasn't sure exactly how many I need for the job so bought a few extra and CJ kindly w... See more
Company replied
I visited for advice on choosing Victorian-style tiling for my front pathway. I believe the general manager or store manager was there, and we got to talk about hair dye for his wife! (I have brig... See more
Company replied
Company details
Information provided by various external sources
Contact info
Rotterdam Road, HU7 0XU, Hull, United Kingdom
- 01482 307 055
4.6
Excellent
34 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Hull Branch Rotterdam Rd
Assistant Manager Chris at their Hull branch was very helpful when we were searching for tiles for our bathroom.
21 February 2025
Unprompted review
Amazing service!
Really helpful on the phone and just the same in person. Ordered more than would fit in our van so they put the rest in their van and followed us home to save us two trips and this is on a Saturday!! Absolute lifesavers! Massive thanks to Craig and Paul @ Hull depot! :)
25 May 2024
Unprompted review
Reply from CTD Tiles - Hull
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. We'll be sure to pass your feedback onto the team.
Top class service
So happy shopping here. Bought tile backer boards on two occasions and both times the guys have been excellent. I wasn't sure exactly how many I need for the job so bought a few extra and CJ kindly waived the restocking fee for any returns.
I will be shopping here when I need tiles
3 May 2024
Unprompted review
Reply from CTD Tiles - Hull
Thank you for the fantastic review! The team put a lot of effort to make buying tiles effortless, so we are thrilled to hear that you enjoyed your experience with us.
Looking for tiles? Start here!
The Hull store has a great selection of tiles.
Craig, Chris & the crew provide a great level of helpful advice & an efficient delivery of goods.
19 March 2024
Unprompted review
Reply from CTD Tiles - Hull
Thank you for your feedback, great to hear the team were able to help you! We'll be sure to pass your feedback onto the team. Thanks - CTD Tiles
Reply from CTD Tiles - Hull
Thank you for taking the time to leave a 5-star review. We really appreciate your feedback. Thanks CTD tiles.
Genuinley pleasurable & easy going experience
I visited for advice on choosing Victorian-style tiling for my front pathway. I believe the general manager or store manager was there, and we got to talk about hair dye for his wife! (I have bright luminescent orange hair). I ended up staying about an hour, chatting and discussing options and ideas. They were very helpful in explaining things to me as a none tradey.
I ended up going back to make the purchase based on their help, after shopping around all my local places. Their selection of products and the help they gave me in understanding what I could buy, what was best for my budget and feeling no pressure at all made my visit back genuinely lovely. I stayed for another hour, bantering and chatting whilst also getting some plumbing advice for another issue I have.
You can tell the guys enjoy helping people and have a lot of experience to share. I'll purposefully be going here first if I'm ever in need.
30 September 2023
Unprompted review
Reply from CTD Tiles - Hull
Good morning Kate!
I'm so glad the team at Hull were on hand to make your first experience with CTD such a great one! At CTD; we care about each individual customer and their requirements - our wonderful branch colleagues at the Hull branch will always do their best to make sure you get what you need! I will pass your comments onto who will be thrilled to hear this and we look forward to welcoming you back anytime for future projects! 😀 Thanks Gaynor
Absolutely disgusted with this company
Absolutely disgusted with this company. I ordered some red metro wall tiles. when collected, the edges of every tile were rough and and not straight. On return i was told they were rustic and all rustic tiles have uneven edges, which is completely untrue, they were not advertised as rustic only metro, the images showed tiles with a straight edge. To add insult to injury they charged me 20% handling charges. Will never use them again. Buyer Beware!
10 August 2023
Unprompted review
Reply from CTD Tiles - Hull
Good Afternoon, We are sorry to hear of your recent experience with us.
We want to make sure all our customers receive the highest care; the Customer service team are currently investigating this.
If there is anything we can do to help please can you contact the team at web@ctdtiles.co.uk Regards Gaynor
CTD extremely good place for tiles and oriced
CTD is an extremely good place to go to choose your tiles. The staff, especially the manager is very knowledgeable and provides good advice and suggest. Prices are extremely competitive against other National price cutting tile chains. Used by many of the top tilers in Hull which is a high recommendations in itself!
12 May 2023
Unprompted review
Reply from CTD Tiles - Hull
Hi Ken, Thank you for your wonderful 5 star review! 🌟
We want our customers to have the best experience and I'm so pleased to hear that the Hull branch went above and beyond for you! I will pass your kind comments onto the team at Hull who will be pleased to hear this! we hope to see you again very soon! 😀 Thanks Nikki
Needed tiles in a hurry …
Needed tiles in a hurry to match those in a 4 yr old bath room in our new ( to us) house, Tiles identified, sourced and delivered within 24hrs. Brilliant service. Very friendly and helpful staff.
10 May 2023
Unprompted review
Reply from CTD Tiles - Hull
Good afternoon, thank you for your 5 star review! ⭐ The team at Hull really are a great bunch , I'm so happy they were able to identify and source your tile for you in such good time! I will pass your comments onto the them who will be pleased to hear this, and we look forward to seeing you again soon! Thanks Nikki 😊
Today l visited CTD tile company in…
Today l visited CTD tile company in Hull. And it was a pleasure to find the help l was given, my mobility is not brilliant l went for 11. 25.kg bags of self levelling compound while I was paying for them. A very kind gentleman put them in my car. All l can say is great service all round.
13 April 2023
Unprompted review
Reply from CTD Tiles - Hull
Good morning Mr Jenson, Thank you for the lovely five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team at Hull who will be happy to hear this thanks Gaynor 😀
Great service from the team in…
Great service from the team in particular Craig. Nothing was too much trouble. Offered excellent advice and service.
13 February 2023
Unprompted review
Reply from CTD Tiles - Hull
Hi Tom, Thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to Craig and the team at Hull who will be happy to hear this thanks Jodie 😀
Excellent products - friendly and knowledgable staff
I was searching for a floor tile with matching wall tile and was not having a great deal of luck with other places. Having found CTD on Google maps I thought I would take a quick look and see what they had. Thankfully they had what I needed and had a good range to choose from. The staff were friendly, experienced and very helpful especially when helping me choose matching grout colours/sealants and adhesives and all for a good price. I cannot fault them. I would recommend them for retail or trade.
16 January 2023
Unprompted review
Reply from CTD Tiles - Hull
Good morning Martin, Thank you for the wonderful 5⭐review and the recommendation! We’re really glad to hear that you’re being looked after by our colleagues at the Hull branch. Providing excellent customer service is an absolute must and that’s why our staff will always go above and beyond. I will pass your comments on to the team at Hull who will be thrilled to hear this. We'd also love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Good timely service
19 November 2022
Reply from CTD Tiles - Hull
Good morning Chris, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible! I will pass your comments onto the web team and the team at Hull! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor
Would recommend! Helpful and great variety
Excellent service from Chris B and another member of staff whose name I can't remember unfortunately. Chris was friendly and professional without being pushy, he took great care in helping us and going through all options. Samples were ordered and delivered promptly. Communication was great and delivery was also prompt. I cannot fault the service and the variety of tiles available. Will continue to recommend to others and won't hesitate to visit Chris for any future projects! Rotterdam Rd, Hull
5 August 2022
Unprompted review
Reply from CTD Tiles - Hull
Good afternoon Sophie, thank you for your wonderful 5 star review! ⭐ Your feedback is really appreciated, Chris and the team at Hull are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments, and hope to see you again soon. Thank you Gaynor. 😊
Craig Jones was extremely helpful and…
Craig Jones was extremely helpful and very professional. We have walked away with the tiles we wanted with great guidance and feeling very satisfied. We would would definitely recommend.
31 August 2022
Unprompted review
Reply from CTD Tiles - Hull
Hi Mel, thank you for your wonderful 5 star review and recommendation! 🌟 It is great to hear Craig was able to provide an excellent customer service during your visit to the Hull showroom, he really is an asset to the team. 😁 I will pass your comments onto Craig and the Hull branch, who will be pleased to hear this and we hope to see you again soon! Many thanks, Keeley. 😃
Well worth a visit!
So pleased I popped into this store. Wonderful selection of tiles. Samples are full size and the delivery is also quick. Extremely knowledgeable staff. Would most definitely recommend a visit.
18 May 2022
Unprompted review
Reply from CTD Tiles - Hull
Hi Justine, Thank you for such a wonderful review! 😁 We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and hope to see you again soon! I will pass your comments onto the Hull team who will be thrilled to hear it! Thank you Keeley 😀
Helpful staff
I was surprised by the helpful staff that work at cdt tiles.I bought some tiles which were far too heavy for me I bought also wall cement and beading the staff carried all the stuff to my car without having to be asked I am 72 and have trouble walking so it was good of them to volunteer.
Thank you very much
14 March 2022
Reply from CTD Tiles - Hull
HI David, thank you for your fantastic 5 star review! 🌟 It is great to hear you used our online service for your order! 😃We are also really pleased to hear the Hull team were on hand when you collected your order and helped you with bringing them to your car! I will pass your lovely comments onto both the Web Sales team and CTD Hull, who will be pleased to hear this. We hope to see you again soon! Thanks, Keeley. 😃
Excellent service and advice
Excellent service and advice. Prompt delivery.
31 January 2022
Unprompted review
Reply from CTD Tiles - Hull
Hi Judith, thank you for your 5 star review! 🌟 We are really pleased to hear the team at Hull were able to provide an excellent customer service, and the delivery went as smooth as possible! 💻 I will pass your comments onto the team, who will be pleased to hear this. Thanks, Keeley. 😊
From start to finish Chris in Hull…
From start to finish Chris in Hull helped us navigate the nightmare job of choosing tiles , he asked if we needed help and we popped back two or three times before we choose ,they have a great choice and he also gave us a good price which we were more than happy with , also when we picked them up Paul was just as helpful- all in all worth the five stars
2 October 2021
Unprompted review
Reply from CTD Tiles - Hull
Hi Brian, Thank you for the fantastic 5⭐review! Chris and the team at Hull always try to make your experience as easy and enjoyable as possible, with excellent product variety at competitive prices. I have passed your comments on to the team who are pleased to hear this. We'd love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx thank you Gaynor 😀
Wall Tile Purchase
The tile I required was a Johnson's tile that was not in stock, the Assistant Paul was extremely helpful to make an order by telephoning another branch in the Midlands that had a large stock, these arrived within a few days. The Assistant telephoned me to say they had arrived. On arrival at the showroom the Assistant loaded up my car with the tiles and could not have been more polite or helpful. Will be back in the future and would recommend without hesitation.
28 September 2021
Reply from CTD Tiles - Hull
Good morning Mr Dray, Thank you for the lovely 5🌟Review and the recommendation, We are glad to hear that Paul and the team at Hull branch were on hand to help you with your order and provide you with an excellent customer experience! I have passed your comments onto the team and they are pleased to hear this. We'd love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx thank you Gaynor 😀
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