I met Liz and told her my ideas, in the end with advise and seeing other tiles we got an idea together. Not rushed, not pressured and between us we designed what my 20 year old bathroom will look like... See more
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Called into CTD Seafield today to firm up our choice of tiles for the kitchen. Liz the sales advisor was really helpful, listening carefully to our requirements, guiding us through the wide range of t... See more
Company replied
Fantastic customer service. Visited this store twice in the last few months for two separate projects. Liz (sales advisor) was so helpful on both occasions. Very pleased with our tiles, the aftercare... See more
Company replied
Visited the Seafield Edinburgh branch this morning. Great product and outstanding service. The assistant went above and beyond to help me. Would highly recommend!
Company details
Information provided by various external sources
Contact info
4 Seafield Way, EH15 1TB, Edinburgh, United Kingdom
- 0131 344 7900
4.3
Excellent
49 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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5* experience being new to all this.
I met Liz and told her my ideas, in the end with advise and seeing other tiles we got an idea together. Not rushed, not pressured and between us we designed what my 20 year old bathroom will look like. Looking forward to seeing it all put together! Pleasure dealing with them. Would recommend. 5*****
3 May 2025
Unprompted review
Great product. Outstanding service!
Visited the Seafield Edinburgh branch this morning.
Great product and outstanding service.
The assistant went above and beyond to help me.
Would highly recommend!
8 April 2025
Unprompted review
Customers ignored here !
Today was our second visit to the Edinburgh Seafield store and we have yet to be approached by a member of staff ! In the 15 minutes we were there today the lady on duty chatted to another male member of staff and totally ignored us. What a difference this is from the positive experience at Topps Tiles just up the road. Really poor.
10 January 2025
Unprompted review
Great shopping experience
A great range of tiles great advice and help from Liz the other staff were very pleasant and easy to deal with great customer service overall and great selection of tiles.
1 March 2024
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Liz was so knowledgeable
Liz was so knowledgeable. Helped choose everything from what tiles would go with our sanitary in the new bathroom to the colour of grout/trims.
23 March 2024
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Thank you so much for your positive feedback! We are really pleased we were able to help. We will let Liz know and we hope to see you again soon. Many thanks, CTD tiles.
Exceptional service
We’re nearing completion of some major house renovations following a burst water pipe last December. I first met Liz from the Edinburgh Seafield CTD branch in June when I was beginning my tile search. She answered my initial questions and made some helpful suggestions when ordering tile samples. I’ve since returned a number it times to place several orders of tiles, choose grout colour and pick trims. I’ve met with Liz each time and I couldn’t have been happier with her service and support. Her vast experience kept us right as we had to choose 9 types of tile for various bathrooms, kitchen tiles and exterior tiles. Prices were competitive and the service Liz provided was excellent. I also brought my two young children to a couple of appointments and they were well accommodated. I have been recommending CTD and Liz’ help to any friends who are needing to buy tiles!
19 August 2023
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good Afternoon, Thank you for your wonderful 5 star review and repeat custom! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Edinburgh showroom, Liz is a great asset to the team. 😁 I will pass your comments onto the branch!
We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Nikki 😃
Good value and smooth transaction from…
Good value and smooth transaction from getting a quote and choosing tiles in store to ordering for collection the following week
16 September 2023
Reply from CTD Tiles - Edinburgh - Seafield
Good Afternoon- thank you for your 5 ⭐ of our online services 💻
It is great to hear the team were able to provide an excellent customer service during your visit to the Edinburgh showroom; I will pass your comments onto the branch and the Web Team! Thanks Nikki 😃
Brilliant customer service
Called into CTD Seafield today to firm up our choice of tiles for the kitchen. Liz the sales advisor was really helpful, listening carefully to our requirements, guiding us through the wide range of tiles on show and helping us make the right decision. She was very pleasant to talk to, and very knowledgeable of all things tiles, a credit to the company.
13 June 2023
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good Morning, Thank you for your wonderful 5 star review! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Edinburgh showroom, Liz is a great asset to the team. 😁 I will pass your comments onto the branch!
We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Nikki 😃
Fantastic customer service
Fantastic customer service. Visited this store twice in the last few months for two separate projects. Liz (sales advisor) was so helpful on both occasions. Very pleased with our tiles, the aftercare and the delivery. Everything ran smoothly. Had to phone to make some changes on first order and everything was dealt with without any hassle. Highly recommend.
3 May 2023
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good Afternoon, Thank you for your wonderful 5 star review! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Edinburgh showroom, they really are a great team. 😁 I will pass your comments onto Liz at the branch! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Nikki 😃
Five Stars for Quality and Service
Had our bathroom redone. Great choice of tiles and a very efficient and smooth service. Liz in the showroom was amazing setting out options and giving great advice on what we need, always with a smile. Ross did a fabulous job tiling the whole bathroom.
13 April 2023
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good morning John, Thank you for your wonderful 5 star review! 🌟 It is great to hear the team were able to provide an excellent customer service during your visit to the Edinburgh showroom, they really are a great team. 😁 I will pass your comments onto Liz at the branch, who will be pleased to hear this and we hope to see you again soon! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor😃
Fantastic showroom and staff member
Fantastic showroom the tile graphic boards helped us get ideas, we visited seafield branch Lewis helped us and what a very knowledgeable person, He helped us pinpoint the tiles then helped us choose trimmings and grout he is a great asset, we went to other tile shops but nobody helped us. Thanks again we will pass your name onto others
Regards
Jen
16 March 2023
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good morning Jen, thank you for your wonderful 5 star review and recommendation! 🌟 It is great to hear Lewis was able to provide an excellent customer service during your visit to the Seafield showroom! 😁 I will pass your comments onto the team, who will be pleased to hear this and we hope to see you again soon! Many thanks, Jodie. 😃
Staff are brilliant
The staff at CTD seafield in Edinburgh are brilliant the help from the lady in sales was fantastic great knowledge of the products very friendly and goes the extra mile to be helpful.very good selection of tiles was easy to choose the correct tile with the sales lady's assistance.
3 February 2023
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Hi Lesley, thank you for your wonderful 5 star review! 🌟 It is great to hear the team were able to provide an excellent customer service during your visit to the Edinburgh showroom, they really are a great team. 😁 I will pass your comments onto the branch, who will be pleased to hear this and we hope to see you again soon! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Jodie😃
Wouldn’t shop anywhere else for tiles
From start to finish Liz at CTD was brilliant. She took the time and let us look for as long as we wanted at tiles and helped with all the extras, sizes and costings.
There is a great choice of tiles and a good layout to look at the variety on offer.
Liz even remembered me months later when I went to return extra tiles! A total personal service!
First class service.
24 February 2023
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good afternoon Amanda, thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to Liz at the Seafield store, who will be happy to hear this thanks Jodie 😀
Reply from CTD Tiles - Edinburgh - Seafield
Hi Stuart, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible and the delivery arrived quickly! I will pass your comments onto the web team who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor
I was recommended by my tiler to check…
I was recommended by my tiler to check for tiles in ctd after looking online & wasn’t having much luck.
I was amazed by the amount of different tiles they had on show it was good to actually see and feel the product instead of online.
We ended up getting Liz who assisted us and she was great her knowledge was brilliant it just made the whole process of picking tiles grout & trim so easy.
I would highly recommend to anyone to check them out.
22 October 2022
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Hi Stephanie, thank you for your wonderful 5 star review! 🌟 It is great to hear Liz was able to provide an excellent customer service during your visit to the Edinburgh showroom, she really is an asset to the team. 😁 I will pass your comments onto Liz and the rest of the branch, who will be pleased to hear this and we hope to see you again soon! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley Many thanks, Gaynor. 😃
Stunning bathroom tiles
The Saleswoman, Liz, was a superb listener and great help in advising. I found the perfect tiles for the bathroom, and Liz showed options for the grouting. Ordering and collection went to clockwork. The tiles, now up in the bathroom, look stunning.
12 August 2022
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good morning, thank you for your 5-star review! 🌟 Liz and the team at Edinburgh really are a great bunch and always ensure they go the extra mile to help out! We really appreciate your lovely comments which I will pass onto the branch. Thank you Gaynor 😀
Excellent service
Can endorse the previous reviews about Liz; she’s got a keen eye for colour and matching and helped me make a decision. My main bathroom looks great and I returned for help with the internal bathroom. She’s very friendly, patient and takes time to help.
14 October 2022
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good afternoon Ms Kane, thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to Liz at the Seafield store, who will be happy to hear this thanks Keeley 😀
Liz and the team at seafield where more…
Liz and the team at seafield where more than helpful.Would definitely recommend. Thanks.
16 August 2022
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Good afternoon, thank you for your 5-star review and recommendation! 🌟 Liz and the team at Edinburgh really are a great bunch and always ensure they go the extra mile to help out! We really appreciate your lovely comments which I will pass onto the branch. Thank you Keeley 😀
Great service
We would like to thank Liz for helping us choose our bathroom tiles. We had an idea of what we wanted but Liz was able to show us the full range available and we were able to make the right choice with her help. We are so pleased that she was there to help us because we were struggling to make a decision! She was very understanding and made it easy for us to place our order - we were impressed with how the ordering system works and how flexible the arrangements are suited to the customer. We would definitely recommend CTD tiles Seafield to anyone
17 September 2022
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Hi Anne, thank you for your 5-star review and recommendation!🌟 Liz at the Edinburgh branch really does make customer service a five-star experience! She really is an asset to the team and ensures to go the extra mile! I will pass your lovely comments onto Liz, who will be pleased to hear this and we hope to see you again soon! 😁 We'd also love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley 😀
Great friendly service
Excellent friendly welcoming support and advice from Liz at Seafield, Edinburgh. Love the choice of tiles available. Our vestibule looks so smart now. Lots of compliments from visitors 😀
Bold choice was Filigree in Anthracite
31 July 2022
Unprompted review
Reply from CTD Tiles - Edinburgh - Seafield
Hi Catherine, thank you for your wonderful 5 star review! 🌟 It is great to hear Liz was able to provide an excellent customer service during your visit to the Edinburgh showroom, she really is an asset to the team. 😁 I will pass your comments onto Liz and the rest of the branch, who will be pleased to hear this and we hope to see you again soon! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley Many thanks, Keeley. 😃
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