Support is very helpful. I was falsely reward banned, but support helped me get it resolved within 24 hours. I was also given a bonus for the troubles. I would highly recommend coming to big for your... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
smooth ui, instant cashouts, a lot of cases and variety of modes, also great support from Pulsed, helped a lot with the issue and didnt take too long for it to be completely fixed
Company replied
I had to contact support as I had a small bug when trying to withdraw and right away they knew what to do and got me fixed. Support answered in less than a minute as well, thank you, Carl
Company replied
I highly recommend the site! several options to have fun and with a very fair system. I was very impressed with the 24-hour support and always available
Company replied
Company details
Written by the company
Unbox your favourite Skin Today! Enjoy a free-to-play gaming experience now use code 'big' for 3 free cases.
Contact info
3.8
Great
222 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good Support
2 September 2024
Unprompted review
Reply from CSGOBig
Hello JpM,
Thank you for your review.
Best regards,
CSGOBig Team 😎
thief
a sick advantage that have bots flee this site really thieves operson in chat who speaks do not lose your money there
1 September 2024
Unprompted review
Reply from CSGOBig
Hello there,
The only bots on the website are the ones you can summon to join your battles or coinflips. All the games on our website are provably fair, allowing you to verify the outcomes for legitimacy. We offer self-exclusion options on-site to ensure that users gamble responsibly. This is available under settings if needed.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
The best site,
The best site,
Pulsed helped me, when i had a cashout issue,
He's the best support agent ive ever had on any site,
if you want great support, make sure you gamble here.
30 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
Quick responses from support and fixed…
Quick responses from support and fixed issue with 2fa fast which can usually be a pain to deal with amazing support
29 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
Nice and fast and helpfull service
27 August 2024
Unprompted review
Reply from CSGOBig
Hello Kasper,
Thank you for your review.
Best regards,
CSGOBig Team 😎
Support Team
Found a bug on the website and talked to the support team to get it fixed. I can tell they want to help and make the website better for everyone!
25 August 2024
Unprompted review
Reply from CSGOBig
Hello Christian,
Thank you for your review. Bug reports help improve the site for everyone. We're glad our support team was helpful.
Best regards,
CSGOBig Team 😎
service was great
25 August 2024
Unprompted review
Reply from CSGOBig
Hello Lawson,
Thank you for your review.
Best regards,
CSGOBig Team 😎
This site operates illegally
This site operates illegally. They don't even have a gambling license. They blocked my account for no reason. I can't even withdraw my balance or access my account. BEWARE! PLEASE DON'T USE THIS SITE
23 August 2024
Unprompted review
Reply from CSGOBig
Hello Linas,
We want to inform you that our site is fully legal and operates as a social gaming platform in full compliance with all legal requirements. Your account has been restricted due to violations of our Terms of Service. Feel free to contact our support at any time if you have any further questions.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
Staff super quick and helpful
I had to KYC verify and pulsed joined the chat and was able to help me with all my questions and walk me through the process while being patient. I was verified in less then 5 minutes also so I am super impressed by the staff on this site.
15 August 2024
Unprompted review
Reply from CSGOBig
Hello Colton,
Thank you for your review. It's great to hear that Pulsed assisted you quickly and efficiently. Customer satisfaction is our top priority.
Best regards,
CSGOBig Team 😎
Best site..
16 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
Easy signup with affiliate code and…
Easy signup with affiliate code and decent rewards available.
Lot’s of cases to choose from just make sure to research what you’re picking first.
Customer service is quick to respond to questions and concerns. My CSR gave a quick response and solution to my questions when asked.
Deposits and withdrawals are immediate which is always important.
24 July 2024
Unprompted review
Reply from CSGOBig
Hello Jazzelberry,
Thank you for your detailed review.
Best regards,
CSGOBig Team 😎
Great site to play
Great site to play! You can actually win there. The payments ( deposit & withdrawal ) are very fast! So much different options. Customer service is always kind and fast.
12 August 2024
Unprompted review
Reply from CSGOBig
Hello Makii,
Thank you for your review. We appreciate the detailed feedback and are delighted you received excellent customer service.
Best regards,
CSGOBig Team 😎
Great supports and really fun site for…
Great supports and really fun site for u to open cases.
9 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review. We're glad that you enjoy opening cases!
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
This is one of the most fun websites to…
This is one of the most fun websites to play.
The wild card is crazy and can give the battles an awesome twist.
7 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
Good site easy to work with
6 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
Incredible page
5 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
they helped me a lot!
they helped me a lot, didnt quite fix the problem that i had, but helped me as much as they could, and they were quick to answer my questions:)
4 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
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