CruiseCheap.com Reviews 142

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.

Company replied

Rated 3 out of 5 stars

My sincere thanks to Mr Tony G. VP Customer Commitment in CruiseCheap.com who personally called me and took initiative to resolve my issues so quickly. I am really impressed with his goodwill ge... See more

Company replied

Rated 1 out of 5 stars

Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is on... See more

Company replied

Rated 1 out of 5 stars

From the time I paid the deposit, I tried to call numerous times regarding how to pay the remaining balance, all calls failed, just like all emails, and all online requests were not answered. It's sus... See more

Company replied

Company details

  1. Cruise Agency
  2. Travel Agency

About CruiseCheap.com

Information provided by various external sources

CruiseCheap.com

At CruiseCheap.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Cruise Smart, Cruise Cheap!

Book Your Cruise Online or call our friendly and knowledgeable cruise experts at
1-800-543-1915


Contact info

1.6

Bad

TrustScore 1.5 out of 5

142 reviews

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Rated 5 out of 5 stars

Cruise cheap is the way to go!

I have used cruise cheap in the past and had absolutely no issues. I just recently used them again for another cruise vacation and the experience has been good.

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Coming Back Again and Again

We’ve been traveling with Cruise Cheap (and Gina K.) for about 14 years. NEVER DISAPPOINTED! The best service, prices, and perks - hands down!

6 February 2020
Unprompted review
Rated 5 out of 5 stars

First time cruiser

It was a very nice exspierence good information walked me through the process and fixed any problems that occurred very helpful would use again in future travles

23 January 2020
Unprompted review
Rated 5 out of 5 stars

We have been using CruiseCheap for many years...

We have been using CruiseCheap for many years, primarily because of our agent there, Alena. Alena does a fabulous job getting us the best deals available. She is very patient when we want to consider multiple options. She has been our go to person for our entire time using CruiseCheap.

18 January 2020
Unprompted review
Rated 5 out of 5 stars

I love CruiseCheap.com

I love CruiseCheap.com. They plan all our cruises and the travel agent that we deal with is the best. Her name is Lily Shapiro. She takes care of all our needs from start to finish. Love her to death!

16 January 2020
Unprompted review
Rated 4 out of 5 stars

We are very very satisfied with service…

We are very very satisfied with service all thru the years with our agent Jackie Shoemaker.Pleasant,knowledgeble and always on top of things we needed.Been Cruising for years and she always make so wonderful each time.

19 December 2019
Unprompted review

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