Crowdmade Reviews 

225
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Had a weird defect occur with a sweatshirt I had purchased back in March. I didn't believe there was anything that could be done about it, but wanted to report it so that the manufacturing team was aw... See more

Rated 5 out of 5 stars

Great customer service! The package was lost and they helped me to finally receive my order. Very kind and helpful, I am totally satisfied and would definitely recommend. Thanks so much for everythin... See more

Rated 5 out of 5 stars

I had a tricky checkout glitch where my browser timed out right as I tried purchasing during a presale. I was worried I had lost my chance, but Julio from Crowdmade provided the most patient, dedi... See more

Rated 5 out of 5 stars

I have had two issues with shipping in the past (USPS issues both times) and Crowdmade has made fixing any issues extremely easy. All it took was a quick email, and they made everything right (within... See more

Company details

  1. Clothing Store

Written by the company

Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.


Contact info

  • 1933 Davis Street, 94577, San Leandro, United States

  • crowdmade.com

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(225)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

HORRID SERVICE

Ordered $200 worth of Pokémon Go shirts 10/04/21 that were advertised to ship & deliver within 10 days. Flying into Philadelphia on 10/29 (3 days from now) without 5 of 6 shirts ordered. I’ve received excuses about the vendor shipment being late & a vendor error causing delays when I repeatedly checked on my order. Crowdmade never once notified me of any issues. I will NEVER ORDER from Crowdmade again & DO NOT RECOMMEND this company.

26 October 2021
Unprompted review
Rated 1 out of 5 stars

Music Freaks Sweatshirt and poster

I purchased a music freaks sweatshirt and poster for my daughter’s 10th birthday. Shipping of both items were quick, however both items arrived damaged. The sweatshirt, the graphic isn’t even, the middle of the picture looks super faded like it wasn’t pressed or screened properly. The poster arrived damaged as well, and has crumpled side. I’ve smoothed it out a bit, and I think I can hide the rest of the damage behind a frame.

5 October 2021
Crowdmade logo

Reply from Crowdmade

Kirsten, I'm so sorry that your orders arrived damaged. Our support team will be reaching out momentarily to get to the bottom of what happened and to make things right!

Rated 4 out of 5 stars

Hi I'm in the process of moving before…

Hi I'm in the process of moving before my order will be shipped out. How do I get in touch with someone to change the address.

8 September 2021
Unprompted review
Crowdmade logo

Reply from Crowdmade

Hi Mawella,

Thanks for letting us know! The fastest way is to reply to your order confirmation email which will go directly to our support team. Otherwise, you can email us at support@crowdmade.com

Rated 1 out of 5 stars
Crowdmade logo

Reply from Crowdmade

Hi Arthur,

I'm so sorry to hear about your mug! While we do our best to make sure everything is packaged safely, sometimes USPS and FedEx are a bit rough with our packages. Our support team is sending you an email right now to make this right.

Rated 5 out of 5 stars

Love ❤️

Love, love all the products and quality! Customer service is excellent, bar none! I ordered all my teen’s back-to-school tees from the Crowdmade website and my son loves that all his tees are uniquely him.
You guys are all great! Ty!

1 August 2021

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