Crowdmade Reviews 

225
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Had a weird defect occur with a sweatshirt I had purchased back in March. I didn't believe there was anything that could be done about it, but wanted to report it so that the manufacturing team was aw... See more

Rated 5 out of 5 stars

Great customer service! The package was lost and they helped me to finally receive my order. Very kind and helpful, I am totally satisfied and would definitely recommend. Thanks so much for everythin... See more

Rated 5 out of 5 stars

I had a tricky checkout glitch where my browser timed out right as I tried purchasing during a presale. I was worried I had lost my chance, but Julio from Crowdmade provided the most patient, dedi... See more

Rated 5 out of 5 stars

I have had two issues with shipping in the past (USPS issues both times) and Crowdmade has made fixing any issues extremely easy. All it took was a quick email, and they made everything right (within... See more

Company details

  1. Clothing Store

Written by the company

Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.


Contact info

  • 1933 Davis Street, 94577, San Leandro, United States

  • crowdmade.com

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(225)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely long delivery period and unhelpful customer support

The delivery period for my t-shirts has been set to over 12 months, and when contacting customer support, they just told me that they could not do anything and did not try to help me out in any way, as if it was totally normal to wait a year for 2 t-shirts.

16 May 2022
Unprompted review
Crowdmade logo

Reply from Crowdmade

Hi Tomáš! Our records indicate your order was placed on December 5th, 2021, or just over 6 months ago. If there is a different, 12-month order that you have been waiting for, please let us know! Regarding your December 5th. order, the products were shipped and you were sent the tracking information.

Unfortunately, we aren't able to confirm order delivery status for every one of our customers. If a package is lost or delayed, we ask that you reach out to us within 6 months of your order. While shipping carriers do occasionally lose or mishandle packages, we aren't able to resolve these issues without a timely follow-up.

Given that it has been over six months since your order, the tracking number has been recycled by the shipping carrier and we aren't able to verify whether the order was delivered or not.

Rated 2 out of 5 stars

wouldn’t recommend

i would not buy from them they started with sending me the completely wrong poster and the costumer service people were nice and sent me the new one but it just arrived and it’s super grainy and overall the print doesn’t look that great it’s definitely not worth the 20$ i spent

11 January 2022
Unprompted review
Rated 5 out of 5 stars

Would definitely order again

Fast shipping, appropriate email communication, with a wonderfully made product. Glad to add these beautiful enamel pins to my collection!

8 January 2022

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