I wanted to share some feedback about our annual health and safety visit with Claudette Nelson yesterday. Claudette was incredibly thorough throughout the process and took the time to guide me throu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My HR Advisor is Libby Deacon who is excellent. Her focus on communication, her efficiency, and expertise is second to none! thank you Libby for all your help! Croner are great at what they provide an... See more
Company replied
James Ulyatt conducted our assessment. He had a very practical and realistic approach. His knowledge of our business was very good. He pointed out our legal requirement and advised on some very use... See more
Company replied
Stuart Pennock came to do his follow up visit yesterday. He tool time to help me remember how to access my documents and went through my action plan with me. Great chatting with lots of ideas thrown... See more
Company replied
Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
Written by the company
As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. We are a one-stop shop for expert HR, Health & Safety, Consultancy, Software and information tailored to your organisation, your budget and your challenges. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.
Contact info
Croner House, LE10 1YG, Hinckley, United Kingdom
- 0800 032 4088
- feedback@croner.co.uk
- croner.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful, understanding and supportive
Dee came to do our Annual Health and Safety Review she was extremely helpful, understanding and supportive. Following her visit I realised that I had completed more than I thought from her last visit.
10 June 2026
Unprompted review
Reply from Croner
Thank you for your review. We are delighted to hear that you had such a positive experience with Croner, and especially Dee. It is a pleasure to hear that we have been able to provide a great service. We strive to ensure our clients receive the highest quality of service, so thank you for your kind words and support. We look forward to working with you in the future.
Very knowledgeable
Very knowledgeable, professional and took his time to explain what we didn’t understand. Our experience has been very positive with Ian.
11 June 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner and Ian!
Connie was fantastic
Connie was fantastic, very pleasant and very helpful with advice for our fire safety. Very informative where needed.
9 June 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Connie was able to provide you with the necessary support and assistance.
Health and Safety Advisory Visit
We recently had a health and safety advisory visit from Katherina Thomas, and I couldn’t be more impressed with the service provided.
Katherina was professional, knowledgeable, and approachable throughout the visit. She took the time to understand our business operations, clearly explained any areas requiring attention, and provided practical, realistic advice to help us improve our health and safety standards.
I would highly recommend Katherina Thomas and the service provided to any business looking for expert health and safety guidance. Thank you for such a positive and valuable experience.
4 June 2026
Unprompted review
Reply from Croner
Thank you for your review. We are delighted to hear that you had such a positive experience with Croner, and especially Katherina. It is a pleasure to hear that we have been able to provide a great service. We strive to ensure our clients receive the highest quality of service, so thank you for your kind words and support. We look forward to working with you in the future.
Great service
Ian Mansfield was very informative especially whilst doing the walkaround the site. This was my first audit and he took the time to explain certain things to me which I found very helpful.
9 June 2026
Unprompted review
Reply from Croner
Thank you for your great review for Ian. We are grateful to hear that he was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future!
Rachael Barlow was great throughout the…
Rachael Barlow was great throughout the entire process. She guided us step by step, making everything clear and easy to understand. Her professionalism, patience, and support were greatly appreciated. We had a very positive experience and would highly recommend her.
9 June 2026
Unprompted review
Reply from Croner
Thank you for your great review! We are so glad to hear that our Face2 Face team were able to provide you with the necessary support and assistance. We strive to ensure that all of our clients have a great experience, and we are delighted that Rachael was able to help you with the process. Thank you for your kind words, I will pass these over to her!
Great service with a realistic and practical approach
James Ulyatt conducted our assessment.
He had a very practical and realistic approach. His knowledge of our business was very good. He pointed out our legal requirement and advised on some very useful areas where we could improve.
This is always an area of trepidation and anxiety, but James made this far more understandable and easy to digest.
I would highly recommend Croner for HR and H&S needs.
15 April 2026
Unprompted review
Reply from Croner
Thank you for taking the time to leave a fantastic review for James! We appreciate your kind feedback on his understanding and dedication to providing the best Health and Safety advice and guidance for your organisation. It is always a pleasure to have someone as knowledgeable and helpful as James on our team and his drive to provide a fantastic service is often recognised. We look forward to working with you and should you require any additional advice, please do not hesitate to contact us. Thank you for your ongoing support.
We had our Health and Safety visit…
We had our Health and Safety visit today with Darren Clemie. He was a absolute pleasure to work with—very friendly, patient, and a true stress-free professional. Darren provided us with highly useful information and guided us thoroughly through the evaluation. Thank you for your time and great support, Darren!
8 June 2026
Unprompted review
Reply from Croner
Thank you for your great review for Darren. We are grateful to hear that he was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future!
Excellent Customer service
Very grateful for all the help and guidance from the HR team at Croner over the past couple of weeks. Their customer service has been excellent. I have had many questions relating to HR issues and they have guided me through each step of the process. A big thank you to Molly, Elizabeth, Peter, Catherine and James.
8 June 2026
Unprompted review
Reply from Croner
Thank you for taking the time to leave a 5* review! We are glad to hear that the team has been able to help you with your matters and that they have taken the time to build a relationship with you and the Charity. We appreciate your kind words and thank you for taking the time to share your positive experience with Croner. We strive to provide excellent client service and your feedback is invaluable in helping us achieve this.
Trusted HR Support That Delivers
As a Canadian business working with UK compliance requirements, partnering with Croner has been an excellent decision. Their HR and Health & Safety guidance is clear, practical, and tailored to our specific needs. The team is highly knowledgeable and responsive, making complex regulations much easier to manage. It truly feels like having an expert HR department on hand whenever we need it. More information is available at Croner.
26 April 2026
Unprompted review
Reply from Croner
We are delighted to hear that you had such a positive experience with Croner. It is always a pleasure to hear that we have been able to provide the best outcome for all. We strive to ensure our customers receive the highest quality of service, so thank you for your kind words and support.
H&S review
Kenny took time to go through review and respond to my questions
18 May 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Kenny was able to provide you with the necessary support and assistance.
Ian was very friendly.
Ian was very friendly and knowledgeable. He explained things clearly in a manner that was clear and understandable. He talked me through processes so that I could see how to find things and how things worked.
I feel more confident on using the system and know where to go for help if i get stuck!
thank you.
4 June 2026
Unprompted review
Reply from Croner
Thank you for your review. We are delighted to hear that you had such a positive experience with Croner and Ian! It is a pleasure to hear that we have been able to provide a great service. We look forward to continuing to work with you.
Iwan Hulks
Iwan Hulks was of great and professional assistance in dealing with an HR issue we needed to deal with
8 May 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Iwan was able to provide you with the necessary support and assistance.
Mark Glass Completed our H & S Audit
Mark Glass arrived today to complete our annual Health and Safety Audit/Review. Mark was very helpful, honest, fair and professional.
His friendliness and helpful attitude made his visit very stressfree.
Thanks Mark!
5 June 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Mark was able to provide you with the necessary support and assistance.
Evelyn Nevolin has been fantastic as…
Evelyn Nevolin has been fantastic as well as all the wider team within Croner. They have made the process easy and have been very fast to respond to all the questions i had at every step of the process.
4 June 2026
Unprompted review
Reply from Croner
Thank you for leaving a 5* review for Croner. I am very glad to hear that Evelyn was able to provide you with the necessary support and assistance.
I've been with croner for 6 years
I've been with croner for 6 years, they have been helpful when I've needed them, Ian Mansfield has been the most helpful person in all the 6 years, for the first time I understand what, how, and when thing's are done, he's polite, friendly, good at his job, he has done everything he said he would do within days of meeting him. Highly recommended on behalf of croner.
1 June 2026
Unprompted review
Reply from Croner
Thank you for taking the time to leave a fantastic review for Ian! We appreciate your kind feedback on his understanding and dedication to providing the best Health and Safety service and guidance for your organisation. It is always a pleasure to have someone as knowledgeable and helpful as Ian on our team and his drive to provide a fantastic service is often recognised. We look forward to working with you and should you require any additional advice, please do not hesitate to contact us. Thank you for your ongoing support.
Clear explanation
Ian Mansfield explained things very clearly and we were delighted with the service we received.
4 June 2026
Unprompted review
Reply from Croner
Thank you for your great review for Ian. We are grateful to hear that he was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future!
Ian Mansfield was really professional…
Ian Mansfield was really professional and knowledgeable. A great relief to have someone with his skill set on site to help.
4 June 2026
Unprompted review
Reply from Croner
Thank you for your great review for Ian. We are grateful to hear that he was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future!
Reply from Croner
Thank you for leaving a 5* review for Croner!
Amazing service as always
Amazing service as always, really helpful and friendly. Kyle could not have helped more.
4 June 2026
Unprompted review
Reply from Croner
Thank you for your great review for Kyle. We are grateful to hear that he was professional and helpful during the Health & Safety Audit. Thank you for taking the time to share your experience with us, we look forward to working with you in the future!
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