Cristian Moretti Reviews 137

TrustScore 2 out of 5

2.1

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of products received, frequently noting that items were cheaply made, not as described, or even damaged upon arrival. Consumers also reported numerous issues with their orders, including incorrect sizing, missing items, and products that did not match the website's descriptions. Furthermore, the delivery service was a major point of contention, with many experiencing extremely slow shipping, lack of tracking updates, and packages arriving without proper boxing or protection. Customer service was consistently criticized for being unresponsive and unhelpful, especially when trying to resolve issues or process returns. Conversely, a small portion of people felt satisfied with their purchases, praising the designs, quality, and even the customer service in some instances. These customers occasionally mentioned receiving their items in good condition and appreciating the assistance from customer service representatives.

What people talk about most

Product

Consumers find product quality and descriptions to be ambiguous. Many reviewers report receiving items that... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report issues such as orders... See more

Quality

Customers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Delivery service

Clients share negative opinions on delivery service. Many customers report issues with tracking, with some... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report poor service, with some... See more

Based on these reviews

Rated 2 out of 5 stars

typical ordering and communication issues when ordering items from China. They sent the wrong size shoes to me, and I am still waiting for clear directions and communication over a week later on how I... See more

Rated 2 out of 5 stars

I ordered a pair of men's boots size 9 US. It came with a size 43 european (equivalent to size 10 US). In order to get a refund, I have to ship it back to Italy, when the original package that I re... See more

Rated 2 out of 5 stars

I ordered my regular size shoe and it was too big. They were hard to get a hold of but they did eventually send me another pair. I really just wanted my money back. It took a long time and I'm not sur... See more

Rated 3 out of 5 stars

I ordered a wool "Cavaliere" vest. Shipping was very slow as it came direct from China and the tracking was not up to date, but I did receive it eventually after 3 weeks. The fit of the vest is fine a... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

137 reviews

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Replied to 1% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Do not buy from this place

Do not buy from this place! The shoes are horrible quality and they delay and scam and will not give me my money back. I tried to return the shoes and they refused the package.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

The worst

The worst! When I bought the product the description said “Split Leather” I know this because I dont buy anything but real leather. The product arrived and they looked plastic, went to check and the description said Vegan Leather… Ok, Attempting to return them was another struggle, got nothing but delay tactic, never a real answer as to where to return them, at times days would go by before I got irrelevant response. Finally got fed up and disputed the charge w my bank and submitted their poor customer service as the reason as to why I disputed the charge.

23 March 2026
Unprompted review
Rated 2 out of 5 stars

This crazy I’m waiting 3 weeks already…

This crazy I’m waiting 3 weeks already to receive my loafers when the package came from china por qualify material and buy straight from the designer Cristian Moretti and I’m receiving this pair of poor quality loafers be aware and be careful because I think this is big Chinese operation research first

14 March 2026
Unprompted review
Rated 2 out of 5 stars

I ordered a pair of men's boots size 9…

I ordered a pair of men's boots size 9 US. It came with a size 43 european (equivalent to size 10 US). In order to get a refund, I have to ship it back to Italy, when the original package that I received, came from Chicago !
I really believe this is a typical Chinese operation. It will cost me as much a the price I paid for the shoes, buck what the heck ?
Anybody wants to buy something from this Cristian Moretti, be aware to do it at your own risk, Bait and switch site !!!

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Placed an order that never arrived. When I contacted them to follow up, they said the item was out of stock and would issue a refund, which never happened. E-mailed them again about the refund status and never heard back.

19 December 2025
Unprompted review
Rated 3 out of 5 stars

Premium Wool "Cavaliere" vest is only 3% WOOL

I ordered a wool "Cavaliere" vest. Shipping was very slow as it came direct from China and the tracking was not up to date, but I did receive it eventually after 3 weeks. The fit of the vest is fine and it does look good, but the product material was described as being Expertly tailored from fine PREMIUM wool. The label clearly states that it is 57%polyester/18% rayon/12% polyamide/10% acrylic with only 3% WOOL?!?! I fear that this polyester vest will pill up and not last after several uses.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Disaster!

Disaster!! Ordered a "Leather jacket" My size is Large, but receive it SMALL. To return it has been a difficult, and gave me to send it to Italy!! Freight charge is very expensive 😞 went to USPS and unable to get returned, US Customs restrictions to leather goods and Vegan. I have been trying this for weeks, but I keep trying.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

No shoes yet

Never order again. I ordered my dress boots on November 9 2025 now it's December 9 2025. I Will not oder anything else from yall

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer experience


1. There is no “expedited shipping” option available to customers on the website
2. It does not provide estimated time of delivery.
3. It says customer service answers within 24 hours, but it took 6 days to hear back.

2 October 2025
Rated 1 out of 5 stars

I ordered a leather Jacket

I ordered a leather Jacket, leather gloves , and a slim carbon wallet . Total$ 168.34. Nov- 17 -25 order date Delivery date Dec 3-25. The leather Jacket has to be size small. I requested a size Large. Also the gloves are to small as well. Been trying to get return information from customer service by email. No response, I have emailed them several times
The contact number line is busy each time I call. Order number 33587421. Scammers . Don't buy from this place

2 December 2025
Unprompted review
Rated 4 out of 5 stars

Welcome Cmoretti....

GREAT, I AM A FAN, BEING IN THE FASHION INDUSTRY FOR OVER 4 DECADES, CMoretti IS WELCOMED. I RECEIVED SHOES PURCHASED. DID NOT APPRECIATE THE "SHOEBOXLESS" WRAPPING . I DO UNDERSTAND THE COST OF REASONING TO MAINTAIN A VALUED ACCESSORY OR, AT THE ACCEPTED PRICE... just a thought...

1 December 2025

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