Crib of Art Reviews 863

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 733 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpfulness, care, and patience of the staff, with many appreciating their quick responses and proactive solutions. People are very satisfied with the products, noting that the artwork often arrives on time, looks beautiful, and matches expectations, with many planning to order again. However, some customers experienced issues with the quality of the products, describing them as cheap, blurry, or not matching the online images, with some even receiving damaged items. There were also occasional complaints about orders being delayed or incorrect, leading to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with the... See more

Customer service

People report positive experiences with customer service, consistently describing it as exceptional and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a willingness to... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michelle made my experience wonderful. I had a bit of a hick-up with delivery and was not getting anywhere trying to deal with the shipping company. The moment I mentioned my troubles to customer serv... See more

Company replied

Rated 5 out of 5 stars

I made an initial boo-boo with the dispatch address on a canvas I ordered and reached out to customer service to see if they could help me. Ana, the person who responded, could not have been mor... See more

Company replied

Rated 5 out of 5 stars

What wonderful customer service , dear Helen how can I thank you enough for all your help , care and patience ! Because of you I will be ordering again from Crib of Art. I’m 77 and have been sc... See more

Company replied

Rated 5 out of 5 stars

It was my first time ordering from Crib of Art, and the artwork arrived on time and looked just as beautiful as it did on the website. However, I found it slightly too small for my living room and... See more

Company replied


Company details

  1. Paintings Store
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Painting Studio
  6. Photo Printing Service

About Crib of Art

Written by the company

Art is our DNA

Crib of Art all started in 2019 – when our founders from different worlds came together. All with their own cultural background & visual insight, art is what we live for. Our mission is to make the perfect art for any room, because we firmly believe that art is the soul of delight.

One year later, we realized this vision and mission by starting Crib of Art. Still at the start of our journey, we are happy that we are fast growing and providing beauty to the world!

Art That Lives with You

Written by the company

Written by the company

Designed By Artists
We are an open, global community of independent artists from 10+ countries. We value original artwork from creators of all kinds — from painters to illustrators to photographers to pattern designers and everything in between. We empower creativity around the world because each purchase pays an artist.

For Artful Living
At Crib of Art, we are deeply committed to making canvas paintings for every home. We believe that art is the soul of delight. Every home and every room needs its touch of beauty.

“Art is something that makes you breathe with a different kind of happiness” ~ Anni Albers

Crystal Clear Colors
To provide high-quality canvas paintings, we use advanced & the latest industry printers in our ateliers in Asia & USA. All designs are printed on waterproof, high-quality cotton canvas & are shipped in a PVC tube.

Perfect Matte Finish
Our art prints are made with the highest quality ink for an eye-popping experience that reveals the vivid quality your rooms deserve. The matte finish ensures a pearl and smooth sheen that reflects lifelike colors.

Museum Quality Materials
Your art gets printed on the highest quality cotton canvas — the same used for paintings in a museum! With a 75+ year lifetime, you’re sure your painting displays as colorful as on day one. Worry-free quality with water, fade, and scratch-resistant craftsmanship.

Based in Amsterdam
We take great pride in manufacturing our prints from our warehouses in Europe, Asia, and the USA. This allows us to keep a close eye on product quality and deliver the best quality prints to you.

Free Worldwide Shipping
We provide free worldwide shipping on all orders, complete with a Track & Trace code to follow your order from start to finish.

Lifetime Warranty
Full replacement or repair if your art is damaged or fades due to product quality issues.

Customer Support 24/7
Any questions? Our support team is here for you, day and night.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

863 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication when I had a…

Good communication when I had a problem. I'd ordered a poster instead of a picture. Helen gave me the return address and yes I had to pay for this, but it was my error. Had full store credit so I could reorder a correct piece. Helen and Aja always answered my emails and sorted this out for me.

20 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

“Thank you for sharing your experience! 👍 Mistakes happen, and we’re glad Helen and Aja could help you sort it out smoothly. We’re happy you got exactly what you wanted! 💌🖼️
— Crib of Art Team”

Rated 4 out of 5 stars

I have ordered a painting however it…

16/04/26 - 1 star - I have ordered a painting however it got lost in the transit, Emailed the company, advising if they will send out a replacement or give me a full refund. I have received no response from them. Emailed them again three days later and still not received a response. Their website states, responses are within 28-48 hours. Not a good start!!

Update 24/04/26 - 4 star - I eventually received a response from them it what it’s seems was a technical issue from their side. They have advised they will send a replacement. Got the tracking details and I have received the artwork. Opened it and check and was in good condition and no issues. Thanks to Christian and Helen

16 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Malcolm,

Thank you for taking the time to leave a review, and we're truly sorry about the experience with your order.

We can confirm that our team did reach out to you regarding the lost parcel, and a replacement has already been arranged and is being prepared for dispatch. We understand how frustrating it must have been not to receive an update, and we sincerely apologise for that.

Please feel free to reach out to us directly at info@cribofart.com and we'll make sure you're kept fully updated with your replacement's tracking details as soon as it ships.

We hope to make this right for you.

Warm regards,
Crib of Art

Rated 5 out of 5 stars

What wonderful customer service

What wonderful customer service , dear Helen how can I thank you enough for all your help , care and patience !
Because of you I will be ordering again from Crib of Art. I’m 77 and have been scammed by two online companies both for $500+ sadly one was a fictitious Australian rug company called RUGGY which didn’t respond to any requests to return a rug even though they advertised easy returns / refunds and another Chinese furniture company VENTURA which charged us $500 to return two tv units to China -the boxes hadn’t even been opened.
Thank you again
Warm regards
Christine McIntyre
Melbourne
Australia

22 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Christine,

Your kind words made our day 🌞! We’re thrilled Helen could help and that your experience with Crib Of Art restored your trust ❤️. Thank you for sharing your story, and we look forward to delighting you with more art in the future 🎨✨.

— Crib Of Art Team

Rated 5 out of 5 stars

Speedy contact

Having ordered a canvas from Crib of Art I didn’t receive confirmation. I sent an email which was replied to immediately by Hazel explaining that my email address was missing, she updated the order and I received my order with no further problems. Thank you Hazel

10 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Julie,

Thank you for your lovely feedback! 😊 We’re so glad Hazel could resolve your order quickly and that your canvas arrived safely 🖼️. Your support means the world to us!

— Crib Of Art Team

Rated 5 out of 5 stars

Helen was very helpful and sorted my…

Helen was very helpful and sorted my enquiry swiftly

16 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Ted,

We’re delighted Helen could assist you promptly! 💪 Your satisfaction is always our top priority, and your kind words mean a lot to us 🌟.

— Crib Of Art Team

Rated 5 out of 5 stars

Great experience

Great experience, look forward to receiving the art

16 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Ian,

We’re thrilled you had a great experience with us 🎉! Your artwork is on its way, and we hope it brings lots of joy to your space 🖌️🏡.

— Crib Of Art Team

Rated 5 out of 5 stars

You can feel and see the quality

You can feel and see the quality. Packaged well and timely delivered.
Everything was a pleasure!

1 March 2026
Crib of Art logo

Reply from Crib of Art

Hi Jesse,

Thank you for noticing the care we put into our art 🎨✨! We’re glad everything arrived safely and that you’re enjoying the quality and presentation 😊.

— Crib Of Art Team

Rated 5 out of 5 stars

Great service and very fast you always…

Great service and very fast you always worry about it getting damaged. But thankfully arrived safe and no damage. I would recommend this seller to any one looking for a great addition to the gallery. Looking forward to hanging it up .

14 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Alec! We’re so glad your artwork arrived safely and that you’re excited to hang it up 🖼️✨. Thank you for recommending us!
—Crib of Art Team

Rated 5 out of 5 stars

Michelle was wonderful

Michelle was wonderful
Answered all my questions
Will order it now 😊

13 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Bonnie! So happy Michelle could help and answer all your questions 😊🎨. We can’t wait for your next order!
—Crib of Art Team

Rated 4 out of 5 stars

Ive ordered several prints from this…

Ive ordered several prints from this company. Their customer service and shipping time was excellent. The prints were packaged very well and arrived undamaged. My only criticism is that the photos you order from are not exactly what the prints turn out to be. But that is easily corrected.

22 October 2025
Crib of Art logo

Reply from Crib of Art

Hi Stephen! We’re glad your prints arrived safely and that you’re happy with our service 📦🖼️. Thanks for noting the photo differences—we’ll keep working on improving accuracy!
—Crib of Art Team

Rated 5 out of 5 stars

My overall experience was very smooth…

My overall experience was very smooth and joyful. Tony operates his business out of love and personal care!

12 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Ramin! Thank you for your lovely feedback ❤️. We run our business with care and love, and it’s wonderful to hear it made your experience joyful.
—Crib of Art Team

Rated 5 out of 5 stars

I love the art and service wonderful

I love the art and service wonderful! I will definitely order more.

10 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Wanqi! We’re thrilled you loved both the art and our service 🖌️💛. We look forward to your next order!
—Crib of Art Team

Rated 5 out of 5 stars

Hazel was so quick and professional in…

Hazel was so quick and professional in helping me with a request. I was very pleased with the customer service. I got confirmation she is not an AI bot too hehe

11 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Kyla! So glad Hazel could help quickly and professionally 😄✨. We promise she’s real—no AI involved!
—Crib of Art Team

Rated 5 out of 5 stars

Amazing customer service❤️

I ordered a print. I thought it was canvas but found out it was just a poster. I immediately reached out to customer service immediately to cancel my order. I was skeptical of the reception I might get. Michelle responded immediately and arranged for the cancelation. I am extremely pleased with the customer service and look forward to working with them in the future.

10 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Sue! We’re glad Michelle could resolve everything quickly and make your experience positive ❤️🖼️. We look forward to serving you again!
—Crib of Art Team

Rated 5 out of 5 stars

Great product!!

1 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Munther! Thank you for your feedback 🎨✨. We’re thrilled you love the product!
—Crib of Art Team

Rated 5 out of 5 stars

amazing company😍

11 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi! Thank you so much for the love 😍💖. We’re happy you’re enjoying our art!
—Crib of Art Team

Rated 5 out of 5 stars

I recently ordered from Crib of Art and…

I recently ordered from Crib of Art and honestly, I’m impressed with the overall experience. The artwork itself looks even better in real life than online the colors are vibrant, the details are sharp, and it really adds a unique atmosphere to my space.

11 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi! We’re delighted the artwork exceeded your expectations 🌈🖼️. Thank you for sharing your experience!
—Crib of Art Team

Rated 5 out of 5 stars

I love the art work and the shipping…

I love the art work and the shipping was very fast!

10 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you so much for your kind words. We’re really glad to hear you love the artwork and that the shipping was fast. We truly appreciate your support and hope you enjoy your piece for a long time to come.

Rated 1 out of 5 stars

cheap poster with runaround return effort

damaged item delivered. Cheap poster when website claims it is "hand stretched". They refuse to give address to return for refund. Making all kinds of offers for me to keep cheap damaged product.

11 April 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Jo,

Thank you for taking the time to share your feedback, and I'm truly sorry for the experience you've had. Receiving a damaged item is never acceptable, and I completely understand your frustration, especially when you feel the resolution process has been difficult.

I want to personally look into this for you and make sure it's handled properly. Please reach out to us directly at info@cribofart.com with the subject line "Trustpilot Review" and I will personally take ownership of your case and ensure you receive a fair resolution without any further runaround.

You deserve better than this experience, and I'm committed to making it right.

Warm regards,
Christian
Customer Advocacy Manager
Crib of Art

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look