Michelle made my experience wonderful. I had a bit of a hick-up with delivery and was not getting anywhere trying to deal with the shipping company. The moment I mentioned my troubles to customer serv... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made an initial boo-boo with the dispatch address on a canvas I ordered and reached out to customer service to see if they could help me. Ana, the person who responded, could not have been mor... See more
Company replied
What wonderful customer service , dear Helen how can I thank you enough for all your help , care and patience ! Because of you I will be ordering again from Crib of Art. I’m 77 and have been sc... See more
Company replied
It was my first time ordering from Crib of Art, and the artwork arrived on time and looked just as beautiful as it did on the website. However, I found it slightly too small for my living room and... See more
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Company details
- Paintings Store
- Art Studio
- Decoration and Interior Design Store
- Home Improvement Store
- Painting Studio
- Photo Printing Service
About Crib of Art
Written by the company
Art is our DNA
Crib of Art all started in 2019 – when our founders from different worlds came together. All with their own cultural background & visual insight, art is what we live for. Our mission is to make the perfect art for any room, because we firmly believe that art is the soul of delight.
One year later, we realized this vision and mission by starting Crib of Art. Still at the start of our journey, we are happy that we are fast growing and providing beauty to the world!
Art That Lives with You
Written by the company
Designed By Artists
We are an open, global community of independent artists from 10+ countries. We value original artwork from creators of all kinds — from painters to illustrators to photographers to pattern designers and everything in between. We empower creativity around the world because each purchase pays an artist.
For Artful Living
At Crib of Art, we are deeply committed to making canvas paintings for every home. We believe that art is the soul of delight. Every home and every room needs its touch of beauty.
“Art is something that makes you breathe with a different kind of happiness” ~ Anni Albers
Crystal Clear Colors
To provide high-quality canvas paintings, we use advanced & the latest industry printers in our ateliers in Asia & USA. All designs are printed on waterproof, high-quality cotton canvas & are shipped in a PVC tube.
Perfect Matte Finish
Our art prints are made with the highest quality ink for an eye-popping experience that reveals the vivid quality your rooms deserve. The matte finish ensures a pearl and smooth sheen that reflects lifelike colors.
Museum Quality Materials
Your art gets printed on the highest quality cotton canvas — the same used for paintings in a museum! With a 75+ year lifetime, you’re sure your painting displays as colorful as on day one. Worry-free quality with water, fade, and scratch-resistant craftsmanship.
Based in Amsterdam
We take great pride in manufacturing our prints from our warehouses in Europe, Asia, and the USA. This allows us to keep a close eye on product quality and deliver the best quality prints to you.
Free Worldwide Shipping
We provide free worldwide shipping on all orders, complete with a Track & Trace code to follow your order from start to finish.
Lifetime Warranty
Full replacement or repair if your art is damaged or fades due to product quality issues.
Customer Support 24/7
Any questions? Our support team is here for you, day and night.
Contact info
United States
- info@cribofart.com
- cribofart.com
4.6
Excellent
860 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Great Experience!
I ordered a picture on behalf of my mum for her new apartment. Initially I messed up my order and had to cancel it. Michelle was very helpful as I had a panic when the funds left my account. Michelle answered my queries very swiftly and set my mind at rest. I received a full refund when promised and was able to re-order the picture. My mum is really pleased with it and it has taken pride of place in the new living room. Thank you to all involved, particularly Michelle for sorting everything out for me!
22 April 2026
Unprompted review
Reply from Crib of Art
Thank you so much, Lorraine! We’re really glad Michelle was able to help sort everything out quickly and give you peace of mind during the process.
It’s wonderful to hear your mum is pleased with the picture and that it has found the perfect place in her new living room. We truly appreciate you sharing your experience.
So quick to sort things out and polite
29 April 2026
Unprompted review
Reply from Crib of Art
Thank you so much, Peter! We’re really glad to hear that everything was sorted out quickly and that you had a polite, helpful experience with us.
We truly appreciate you taking the time to share this.
The print was beautiful
The print was beautiful, unfortunately broken in transit, but this company has gone above and replaced it. I will definately purchase more prints. Thankyou Ana.
29 April 2026
Unprompted review
Reply from Crib of Art
Thank you so much, Michelle! We’re really glad to hear you loved the print, and we truly appreciate your patience while we replaced the item that was damaged in transit.
Ana will be happy to know her support made a positive difference. We appreciate your kind words and look forward to helping you again in the future.
Pat was very helpful and understanding…
Pat was very helpful and understanding when I explained my case to her. She followed up with replies to my emails rather promptly. She went out of her way to assist me to resolve my
matter brought up to your company.
24 April 2026
Unprompted review
Reply from Crib of Art
Thank you so much, Lai! We’re really glad to hear that Pat was helpful, understanding, and prompt in following up with you.
We truly appreciate you taking the time to recognize her effort, and we’ll be happy to pass your kind words along to her.
Horrible quality
Save yourself the headache and don’t buy from here. While the pictures themselves are lovely, the frames are horrendous. They cost so much money and yet are awful quality. The first one I bought had terrible gaping at the top, so I contacted them and they sent a replacement for free (which I appreciated, the customer service was great) but this replacement one had the exact same issue. If I bought this for £50 then I would understand, but £200 for a frame that doesn’t even hold the image properly? Absolutely ridiculous, avoid and save your money.
28 April 2026
Unprompted review
Reply from Crib of Art
Hi there,
I’m really sorry to hear this. I completely understand why receiving a replacement with the same frame issue would be extremely disappointing, especially at this price point.
This is not the experience we want for our customers, and I’d like to personally review what happened with both your original order and replacement so we can find the right resolution for you.
Could you please reach out to us at info@cribofart.com with the subject line “Trustpilot Bad Review”? Once we receive your message, I’ll personally take over the case and look into it right away.
Thank you for also acknowledging that the customer service was great. I’m sorry the product experience did not match that, and we’ll do our best to make this right.
Helen answered all my questions quickly!
27 April 2026
Unprompted review
Reply from Crib of Art
Thank you so much for sharing this! We’re glad to hear Helen was able to answer your questions quickly and provide the support you needed.
We truly appreciate you taking the time to recognize her help.
Great customer service
Great customer service. We love the artwork. Gets many compliments
26 April 2026
Unprompted review
Reply from Crib of Art
Thank you so much, Dane! We’re really glad to hear you had a great experience with our customer service team and that you love the artwork.
It’s wonderful to know it’s getting many compliments. We truly appreciate you sharing this with us.
Outstanding customer service
Outstanding customer service, fast delivery and amazing product so delighted with my canvas so nice in real life
25 April 2026
Unprompted review
Reply from Crib of Art
Thank you so much, Carly! 🌟 We’re thrilled to hear you’re delighted with your canvas and that it looks even better in real life 🖼️💖. Your support means the world to us!
— Crib of Art Team
Reply from Crib of Art
Thanks, Kenneth! 🙌 We’re so glad Pat could help quickly and precisely. Your satisfaction is our top priority! ✨
— Crib of Art Team
WORST COMPANY EVER
WORST COMPANY EVER! DO NOT BUY FROM THIS WEBSITE! ITS A SCAM! I asked for a refund and they refuse to give me but offered me 15% of my money back which I still haven't gotten. I still haven't received my order and its going on 2 months late. Worst experience of my life
24 April 2026
Unprompted review
Reply from Crib of Art
Hi Stephanie,
I’m truly sorry to read this. I completely understand how frustrating and upsetting it must feel to wait this long, request a refund, and still feel like you have not received a clear resolution.
This is not the experience we want for any customer, and I want to personally step in and review what happened with your order and refund request.
Please email me directly at info@cribofart.com
with the subject line “Trustpilot Review”, along with your order number and the email used on the order. I’ll personally look into this and make sure you receive a clear update and resolution as quickly as possible.
Thank you for bringing this to our attention. I’m sorry again for the frustration caused, and I’ll do my best to turn this around for you.
Christian
Customer Advocacy Manager
Crib of Art
The pieces looked better than they did…
The pieces looked better than they did on the website. Had a bit of a mess up with the sizes, but my customer service rep pat responded immediately! Will definitely be using this site again!
23 April 2026
Unprompted review
Reply from Crib of Art
We’re delighted to hear you love your pieces, Brett! 🎨 Thanks for your patience with the size mix-up—Pat is always happy to help resolve things quickly ✅. Can’t wait to welcome you back!
— Crib of Art Team
Damage in transit
I ordered 3 prints and after opening the packaging noted that 2 of them had slight damage, which appeared to have occurred during transit. On contacting customer services they requested photos of the packaging and damage to the prints, one with a minor dent to the frame and the other a crack in the acrylic. Pat from customer services replied to my query immediately and agreed to replace the damaged items. I am very impressed with the quick and professional response from Pat to resolve this issue.
22 April 2026
Unprompted review
Reply from Crib of Art
Thank you for sharing, Clifford! 🖼️ We’re glad Pat could step in and resolve the issue quickly. We always strive to ensure your art arrives safely and beautifully 🌟.
— Crib of Art Team
Excellent customer service from Ana
Excellent customer service from Ana. She made the replacement process really straightforward.
22 April 2026
Unprompted review
Reply from Crib of Art
We’re so happy to hear, Sandra! 😊 Ana is wonderful at making things easy, and we’re thrilled your replacement process was smooth 🖼️✨.
— Crib of Art Team
Issue Resolved QUICKLY
I received my prints and needed to reach out to customer service. One of the prints had a visible white line at the top. I reached out to see if there was anything I could do to adjust the poster myself, being it was taped close on the backside.
I received a quick response back from Pat who was super helpful. Asked for some additional photos to be able to see what the issue was and possibly prevent this in the future from happening.
From the start, I was offered a replacement print at no additional cost. As well as not having to ship back my original print.
I had some follow up questions, but each time Pat responded within a day to my emails. Very prompt service and I was. very pleased.
Lisa
15 April 2026
Unprompted review
Reply from Crib of Art
Thanks for your detailed feedback, Lisa! 💌 We’re glad Pat could assist promptly and make the replacement process seamless. Your satisfaction is everything to us 🌟🖼️.
— Crib of Art Team
Love the canvas I ordered
Love the canvas I ordered. Great quality and well packaged when shipped.
20 July 2025
Reply from Crib of Art
“Thank you so much, Susan! 🖼️ We’re thrilled you’re happy with your canvas and that it arrived safely. Enjoy your new artwork! 🎨✨
— Crib of Art Team”
Reply from Crib of Art
“Thanks, Dee! 😊 We’re so glad our team could help and make your experience pleasant. Your kind words mean a lot! 💛
— Crib of Art Team”
Helen’s helpfulness
From start to finish Helen has kept me informed , very polite and very professional would not hesitate to buy from this company again
20 April 2026
Unprompted review
Reply from Crib of Art
“Thank you, Sue! 🌟 We’re delighted Helen could support you every step of the way. Your trust and kind words inspire us to keep delivering the best service! 🖼️
— Crib of Art Team”
Good communication when I had a…
Good communication when I had a problem. I'd ordered a poster instead of a picture. Helen gave me the return address and yes I had to pay for this, but it was my error. Had full store credit so I could reorder a correct piece. Helen and Aja always answered my emails and sorted this out for me.
20 April 2026
Unprompted review
Reply from Crib of Art
“Thank you for sharing your experience! 👍 Mistakes happen, and we’re glad Helen and Aja could help you sort it out smoothly. We’re happy you got exactly what you wanted! 💌🖼️
— Crib of Art Team”
I have ordered a painting however it…
16/04/26 - 1 star - I have ordered a painting however it got lost in the transit, Emailed the company, advising if they will send out a replacement or give me a full refund. I have received no response from them. Emailed them again three days later and still not received a response. Their website states, responses are within 28-48 hours. Not a good start!!
Update 24/04/26 - 4 star - I eventually received a response from them it what it’s seems was a technical issue from their side. They have advised they will send a replacement. Got the tracking details and I have received the artwork. Opened it and check and was in good condition and no issues. Thanks to Christian and Helen
16 April 2026
Unprompted review
Reply from Crib of Art
Hi Malcolm,
Thank you for taking the time to leave a review, and we're truly sorry about the experience with your order.
We can confirm that our team did reach out to you regarding the lost parcel, and a replacement has already been arranged and is being prepared for dispatch. We understand how frustrating it must have been not to receive an update, and we sincerely apologise for that.
Please feel free to reach out to us directly at info@cribofart.com and we'll make sure you're kept fully updated with your replacement's tracking details as soon as it ships.
We hope to make this right for you.
Warm regards,
Crib of Art
What wonderful customer service
What wonderful customer service , dear Helen how can I thank you enough for all your help , care and patience !
Because of you I will be ordering again from Crib of Art. I’m 77 and have been scammed by two online companies both for $500+ sadly one was a fictitious Australian rug company called RUGGY which didn’t respond to any requests to return a rug even though they advertised easy returns / refunds and another Chinese furniture company VENTURA which charged us $500 to return two tv units to China -the boxes hadn’t even been opened.
Thank you again
Warm regards
Christine McIntyre
Melbourne
Australia
22 March 2026
Unprompted review
Reply from Crib of Art
Hi Christine,
Your kind words made our day 🌞! We’re thrilled Helen could help and that your experience with Crib Of Art restored your trust ❤️. Thank you for sharing your story, and we look forward to delighting you with more art in the future 🎨✨.
— Crib Of Art Team
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