Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more
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Make financial progress faster with Credit Karma in your corner. All free, always.
Contact info
United Kingdom
- creditkarma.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 48 hours
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Excellent
Excellent. Re-assurance that any suspicious activity will be highlighted
Assisting Fraudsters
Credit Karma’s response to a fradulent account matter has been unacceptably slow and inadequate. A fraudster was able to establish a rogue account for the apparent purpose of conducting reconnaissance on my credit profile, yet despite this being reported, there has been very limited engagement or meaningful action taken to investigate or contain the issue. The continued existence and operation of this fraudulent account raises serious concerns about the effectiveness of Credit Karma’s fraud prevention and account verification procedures.
More concerning is that the fraudulent account still appears to be carrying out soft searches against my Transunion credit profile. This ongoing activity demonstrates that the matter remains unresolved and exposes me to continuing risk of further misuse of my personal and financial information. I would expect immediate escalation, suspension of the rogue account, and clear communication regarding the steps being taken to safeguard my credit file and prevent any further unauthorised access.
Great service
Great service ! It gives me peace of mind that all my finances are in order and also when they are not- knowing at the earliest time possible gives me the chance to put any problem in order !
Great experience using CK
Great experience using CK. Was very helpful when I was trying to get a mortgage. Also gives a detailed perspective on how credit reference agencies operate so as to stay on top of borrowing. Always recommend.
Does exactly what it says on the tin
It’s a handy tool to have at your fingertips. Having read some of the other reviews it seems a lot of users don’t understand how CK works and unfairly marked it down.
The only issue I’ve found is the fact that facial recognition doesn’t work and never has but putting a PIN number in isn’t exactly hard to do.
One suggestion would be to look at their own monitor suggestions and then tailor offers around that. For example, “try not to open any more accounts within 6 months” but then constantly hampered with offers for new accounts.
Just always saying i have a credit card…
Just always saying i have a credit card eccpentence but nonsince
Keeps my credit status updated
I appreciate the notifications when…
I appreciate the notifications when something changes but, dislike all the others with offers etc.
If I need anything financial I can easily go into the app if I need to, I do not need weekly or sometimes daily offers.
Very accurate and always give…
Very accurate and always give information about my account and spending and I never gi beyond my limit.
Credit Karma UK has been very helpful…
Credit Karma UK has been very helpful and easy to use. The app gives clear insights into credit scores, helpful financial tips, and regular updates that make managing finances less stressful. I also like the simple layout and useful recommendations for improving credit health. Highly recommended!
Identity Theft Nightmare After Credit Monitoring Registration – Nearly £5,000 in Fraudulent Credit Card Debt
I joined Credit Karma UK to monitor and improve my credit profile. Shockingly, after registering, two fraudulent credit card accounts were opened in my name with Vanquis and Capital One in same day through identity theft, resulting in nearly £5,000 of alleged debt.
I am deeply concerned that this may involve an organised fraud network, because I never received any of the physical credit cards themselves — only debt collection letters and notices about outstanding balances. This raises serious questions about how the accounts were opened, where the cards were delivered, and how such activity passed verification checks without my knowledge.
My credit reports now show “victim of impersonation” markers, and I am dealing with fraud investigations, debt collection stress, and serious concerns about data security and fraud prevention processes.
I am not directly accusing Credit Karma of causing this, but the timing is extremely alarming. Consumers should be very cautious about sharing sensitive personal and financial data online, even with well-known platforms.
This experience has been deeply stressful and damaging.

Reply from Intuit Credit Karma UK
Credit Score Agency Conflicted - Incorrect Assumptions
I have tracked in detail all three Credit Rating Agencies over a number of years and in my experience Credit Karma is the worse, both in terms of inaccuracy (e.g. never recognises credit card bills that are paid off within a month, incurring no interest) and constantly pushing loan products / other credit cards that are not required, despite having been advised of this. It is an example of an organisation that is conflicted in how it operates with hypersensitive scoring founded on incorrect assumptions. It is clear that this agency’s real agenda is to sell more loan products (from which the credit agency makes a profit), which is both irresponsible and demonstrates that Credit Karma are conflicted in their selling behaviour. This is an area worthy of further focus by Martin Lewis and an area worthy of further investigation by the Financial Conduct Authority (FCA).

Reply from Intuit Credit Karma UK
Credit Karma keeps me up to date on my…
Credit Karma keeps me up to date on my finances and helps with ways I can improve if needed
A very handy app to have with many very…
A very handy app to have with many very useful tips to take on board.
Overall good
It is great for keeping an eye on your credit file & highlights any potential issues. 1 downside is the updating of your information - sometimes takes 2-3 months to show changes which can affect your feelgood factor when checking
Easy to use and understand would highly…
Easy to use and understand would highly recommend
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