Intuit Credit Karma UK Reviews 11,556

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app and service for being user-friendly, reliable, and providing valuable insights into their credit scores and financial health. Many appreciate the regular updates and the ease with which they can monitor their finances, often finding the platform instrumental in managing their money and making informed decisions. However, some customers expressed dissatisfaction with the accuracy and timeliness of the credit information, noting that updates can be significantly delayed or incorrect, leading to discrepancies in reported figures. A few also mentioned issues with the website and the payment system, including difficulties with linking bank accounts or receiving irrelevant credit card offers.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the app's versatility, real-time... See more

Application

Clients share positive opinions on the app, highlighting its versatility, ease of use, and effectiveness in... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the platform for... See more

Payment

Customers had negative experiences with payment. Many reviewers report inaccuracies in their credit card... See more

Service

Users describe positive interactions with service, highlighting its usefulness for monitoring credit scores... See more

Based on these reviews

Rated 4 out of 5 stars

Been with Credit Karma since Noodle days. Has helped me to improve credit ratings and keep eye on finances. However scoring system of all credit refence agencies should be standardised. Updating bala... See more

Rated 4 out of 5 stars

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more

Rated 4 out of 5 stars

I like being able to check my credit rating on Credit Karma but, still, after all the years I've been with them, I still don't understand the ratings and why my credit score goes up and down when not... See more

Rated 4 out of 5 stars

Although happy with the service provided, I’m not sure how it sometimes helps with your credit score? Recently transferred one credit balance to an interest free card and my credit rating decreased. T... See more


Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Not updating Credit Cards paid off 2…

Not updating Credit Cards paid off 2 Months ago

23 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for submitting a review. If your account is not updating, please reach out to us via our help centre here: https://help.creditkarma.co.uk/s/newcase We would be more than happy to look into this for you.

Rated 1 out of 5 stars

WELL SAYS IT ALL REALLY

WELL SAYS IT ALL REALLY, YOU HAVE CONTACTED ME BACK AND TOLD ME TO CONTACT YOU VIA A WEBSITE WHICH IS DODGY AS HELL. WILL STEAL PASSWORDS AND PERSONNEL DETAILS. WARNING DO NOT USE THIS COMPANY... CLEARLY A FRAUD SITE!!! DISGUSTING. HOPE THE GOVERNMENT CLOSE YOU DOWN. MESSING WITH PEOPLES CREDIT RATINGS HAS TO BE ILLEGAL. IM CERTAINLY NOT USING THAT DODGY WEBSITE! IDIOTS THAT'S THE SAME EMAIL. IM NEVER GOING TO CONTACT YOU ON IT. YOU EMAILED ME, SAYING YOU CANT HELP AS TRANSUNIONS PROBLEM. I CANT GET HOLD OF THEM. YOUR ALL SCAMS!!! AVOID, AVOID, AVOID!!!

22 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

We understand your frustration and would like to assist you with the issues you may be experiencing with our platform. However, we are limited to assist you via Trustpilot. For direct assistance, please submit a new case via our help centre. https://help.creditkarma.co.uk/s/newcase We look forward to hearing from you.

Rated 1 out of 5 stars

This crap that creditkarma offer with…


This crap that creditkarma offer with loqbox, where you sign up pay £2.99 per week build monthly and then chased into upgrading to £20 extra extra per month just to build your credit score which isn’t guaranteed
Is the biggest most useless scam I have ever seen in my life and basically you’re pathetic and should be shut down
Which idiot pays for something they are never going to get anything from?
You exploit the public to part with their hard earned money or whatever little money they have for something that is not guaranteed
Answer me this question how much money do you make from this nonsense?
Because basically, it’s exploitation and false promise, which is against the law

21 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for taking time to submit a review. We value your feedback and would like to hear more details regarding the statements in your review. Please reach out to us via our help centre for assistance. https://help.creditkarma.co.uk/s/newcase

Rated 3 out of 5 stars

I like to check my creditscore but my…

I like to check my creditscore but my personal situation did not have the outcome I wanted Because I was a victim of identity theft I went to court because of a ccj that had been taken out against me I easily won my case in court Tge ccj was removed from my creditscore yet the "debt" remains there for 6 years How is this fair ? Im now having to seek more legal advice as I think it is wrong for that debt to show on my records Its just not fair

17 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

We understand your concerns. We would be more than happy to look into this for you. Can you please reach out to us via our help centre? https://help.creditkarma.co.uk/s/newcase

Rated 4 out of 5 stars

Good service but recommendations could improve

I have been using Credit Karma to view credit changes on my TransUnion data for many years now. I really like the versatility of the app and the real time notification of any credit changes in-app and via email. I lave used their eligibility checker and have successfully applied to couple of credit cards from their preapproved list.Although I find their recommendations quite helpful, I have had not so good experience with some of their recommendations like Loqbox. Hence I dropped one star.. it would be better if credit karma could avoid recommendations such as Loqbox as the issues I underwent for just paying a service to create a a fake credit limit and an non usable product is unexplainable

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great
Keeps you up to date , so you know where you are.
I like and recommend Credit Karma u.k

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Navigation through credit made easy

I've been using credit karma for quite some time now, and have nothing but praise for it. Navigation through the choppy waters that is finance can be very confusing and disorienting, but credit karma have made each area easy to understand and follow.

10 April 2026
Unprompted review
Rated 3 out of 5 stars

Information is easy to find

Information is easy to find and a useful tool but correct balances (of zero on a credit card for example) can take up to one month to show and adjust in your score - quite frustrating

10 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for taking time to submit a review. We value your feedback and would like to hear more details regarding the experience you had with our platform. Please reach out to us via our help centre. https://help.creditkarma.co.uk/s/newcase

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