Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service... See more
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CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.
Contact info
100 Avebury Boulevard, MK9 1FH, Milton Keynes, United Kingdom
- 03337720090
- hello@createpay.com
- createpay.com
Replied to 75% of negative reviews
Typically replies within 1 week
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Amazing company
Amazing company!
I had Kevin Morris come to see me and after being lied to by many companies in the past I was a little skeptical.
But wow…he delivered on all of his promises, I can’t be happier.
Highly recommend, Kevin has restored my faith.

Reply from CreatePay
Wonderful transfer and Raj is a star!
I have made moves to different payment providers in the past and had nightmares. On this occasion i took a leap of faith and decided to move to create pay. I have to say i have no regrets and the whole process was made super easy by a chap called Raj Channa. I cant recommend his services enough and he has been amazing from day one. A true gentlemen who is always there to help and he has made a daunting transfer smooth and easy. 5 stars for this company and Raj. Thank you

Reply from CreatePay
Matt Thackeray- the card machine guy
Matt Thackeray was super helpful from the get go, quick responses, ease of set up with the machine and account. Greats transparency in the details and helped me terminate my previous contract with my other supplier.
All round great service, highly recommend Matt!

Reply from CreatePay
Matthew Wickham has been fantastic from…
Matthew Wickham has been fantastic from the start, he made the process really easy when setting up the payment system for my business The Little Flower Pot Florist.
Matthew was always quick to respond to my messages or emails, I would definitely recommend!

Reply from CreatePay
Very helpful and a man of his word!
Very helpful and a man of his word!! Thanks Matt

Reply from CreatePay
Excellent customer service
Well where do I start after having a terrible time with a previous rep from another company along came Dan Walley, sorted my account out for me, and was very willing to help always at the end of the phone. Since dealing with him I feel alot at ease, Thanks again Dan x

Reply from CreatePay
Dan came out to my business and helped…
Dan came out to my business and helped me change from world pay, he explained everything and was very helpful. It’s made a big difference, I’ve made a good saving from changing :)

Reply from CreatePay
Daniel Walley from the start has been…
Daniel Walley from the start has been amazing, talking me through every little detail to checking in via what’s app further into my card reading journey. To helping me fill the correct forms 📋
I really appreciate the company and the staff. Will definitely recommend to friends and family

Reply from CreatePay
Brilliant service
Brilliant service
Alex was amazing helped me set up everything and was very helpful
Highly recommend 10 out of 10

Reply from CreatePay
sales rep came in advising lower rates…
sales rep came in advising lower rates for card transactions and monthly fee, however bill after bill came with more and more charges, they did not save us money at all, we were paying £19 a month charge when create pay conned us it went to £45 a month!

Reply from CreatePay
Excellent service and ongoing support…
Excellent service and ongoing support from CreatePay. Our contact Mr Parker has been extremelly helpful and assisted all the way in transitioning from our previous supplier. Highly recommend

Reply from CreatePay
Matthew Wickham was really helpful at…
Matthew Wickham was really helpful at setting my new machine at Studio 66.
He was very easy to work with and took all the stress out of sending emails to my old surplyer and explained everything really clearly

Reply from CreatePay
Just changed my card reader company to…
Just changed my card reader company to Createpay and with the help of Matthew Wickham made it a very easy experience.

Reply from CreatePay
Had a phone call from create pay.
Had a phone call from create pay.
They arranged an appointment with Dan Walley.
He called in and explained everything they had to offer, in a very professional manner.
Worked through my figures and agreed to go with them.
Very straight forward from start to finish.
Would recommend to anybody looking for a card machine.
Thank you Dan and create pay

Reply from CreatePay
What a great experience in dealing with…
What a great experience in dealing with createpay. Daniel walley was polite and friendly. He was very knowledgeable and set the card machine up with ease. He made sure that I had no problems in using the machine. I would highly recommend to anyone.

Reply from CreatePay
Wouldn’t go anywhere else now for our readers! The service is what makes it
Dan came in just with some information on the card readers not in a pushy way like most I’ve had pop in his approach was amazing informative and straight to the point! Everything from that point has been made fast and easy and couldn’t recommend his service enough!

Reply from CreatePay
Dealt with Gordon Taylor from…
Dealt with Gordon Taylor from createpay. Everything was straight forward and easy switching over from another provider. Saving me £££

Reply from CreatePay
Gordon was great
Gordon was great, explained everything, went through the numbers and did all the legwork. Smooth transition & saved a fair bit on fees.
Great move 👍

Reply from CreatePay
Great Service
We at Carricks at Castle Farm have switched to Create Pay after many years with our previous card company and the pricing and service can't be beaten. Matthew Wickham was informatve from the start with great communication and aftercare service. We look forward to working alongside this provider for the forseeable future.

Reply from CreatePay
Very professional advice from Mark…
Very professional advice from Mark Jenkins on the benefits of changing payment systems. Create Pay definitely have the edge. Extremely content that we switched provider thanks to them

Reply from CreatePay
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