CrazySales.com.au Reviews 

285
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. Many customers found products often didn't match descriptions or advertisements, frequently arriving as cheap knock-offs, damaged, or not functioning as expected. People also experienced significant delivery delays, non-delivery, or misleading information about item origin, with products often shipping from overseas despite local operation claims. Reviewers faced substantial challenges with refunds, frequently being denied, receiving inadequate compensation, or encountering unresponsive customer service and confusing website details. However, some people mentioned receiving their items quickly, though this was sometimes accompanied by other problems.

What people talk about most

Product

Customers consistently express disappointment with product quality and accuracy, often receiving items that... See more

Delivery service

Users describe negative interactions with delivery service, with many reporting non-existent or extremely... See more

Order

Reviewers highlight negative aspects of order experiences, with many expressing significant dissatisfaction... See more

Website

Clients share negative opinions on the website, with many reviewers expressing frustration and concern due to... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Don't buy from this Company, Crazy sales" Australia" Everything comes direct from China and if you want to return they will charge you a 20% Handling fee and you have to pay return post to China. Web... See more

Rated 1 out of 5 stars

Please do not get sucked into buying anything from this so called 'online store.' It's a scam that I fell for two wks ago and am yet to receive delivery, no tracking history or updates, even on so cal... See more

Rated 1 out of 5 stars

Not an Australian company, products were cheap knock offs although the pictures of the items were of the branded original. Delivery is way longer than they say. I spent $120 on crap. Tempted to apply... See more

Rated 1 out of 5 stars

I Recently purchased an item from crazysales website that didn't look or function as advertised. I Tried contacting them but only received 1 email about return policy nothing else. I replied throug... See more


Company details

  1. Discount Store
  2. Online Marketplace

Information provided by various external sources

Australia's #1 online shopping website! Cheap bargains & discounts with the top online shopping Australia store! From furniture, to toys & hobbies, to appliances & pet supplies -- we've got it all, with free shipping on selected items!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

285 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.3

All reviews

(285)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. I ordered their mini whipper snipper. My cat holding scissors could cut better and faster. Still waiting for my refund

9 December 2024
Unprompted review
Rated 1 out of 5 stars

I would not even award them one star

I would not even award them one star. I ordered, they took the money, gave me a bogus tracking number...(I checked with Auspost, and according to them it was not shipped by them.) Whenever I contact Crazy Sales they have this delay tactics,,,It has been shipped but due to Auspost and Christmas rush there are delays.

11 November 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a snowman electrical for my…

I purchased a snowman electrical for my garden for Christmas, Set it up as per instructions two days later the pole snapped and now I can’t use it paid a lot of money for it as well. In addition to that I have requested a refund for my inflatable Santa due to the strong winds We get it doesn’t stand up. I’ve sent a video I’ve sent emails for refunds still no reply!

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy company

Dealing with these people has been a nightmare! Only got half my order and the same apology over and over again. Finally they offered me $15 for my useless $38 item. Lesson learnt. My advice: DONT GO ANYWHERE NEAR THEM
Minus 5 🌟 🌟🌟🌟🌟

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Misleading site , NOT AUSTRALIAN

Bought a USB dock for Mac as I thought I’d save myself $10 …very big mistake
Site is not an Australian site as advertised, it look about two days before it was shipped , site stated 4-7 day delivery period and it’s now been a week and I’m informed that it still hasn’t left China (which is where all this stuff is coming from )

Very misleading and morally wrong , just wish I read the reviews before purchase

As the dock is something I needed this week had to bit the bullet and buy a new one locally as I’m not even sure this will arrive anytime soon , as the tracking seems not to be moving at all

24 October 2024
Unprompted review
Rated 1 out of 5 stars

DONT SCAM WARNING!!!!

DONT SCAM WARNING!!!!! Company is also known as Mydeal.com.au check out there reviews they got bombed with complaints and bad reviews so now there operating as Mydeal.com.au name you won't get what you ordered of you even get anything and they use amarex currier anyway and there just as much unreliable

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Be careful!!! If you want to avoid a headache, stay away from this company!
Besides I never received my purchase, I got charged another $5.5 to re-deliver my item, but it never got delivered

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this " scam " company

Do not use this " scam " company. Ordered a product, received email that there was a delay, next email stated product on it's way. Never received my order !! Tracking info not Crazy Sales probably another scamming operation.
How do these business get registered and stay registered. Another job for the ACCC

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting company

Absolutely disgusting company all round. Ordered a 6m x 2m enclosure for around $300 and waited MONTHS for it to never be delivered, only to contact them and be screwed around for another several months while they refused to refund me, show me the photo of where the item was "apparently" delivered as I know it wasn't my house, as well as getting the ACCC and Fair Trading Queensland involved to even get a refund. They claimed to have sent out a replacement which also conveniently never arrived and I never heard anything more about them.
I don't recommend them at all, you'll just be screwed over.

16 May 2024
Unprompted review
Rated 1 out of 5 stars

What a terrible so called company they…

What a terrible so called company they lie as out every thing , told me my goods would be here In 3 days well it’s into second week after I was told 3 days . Then promised next day well it’s over a week . PLEASE DO NOT USE this company , you will get ripped off and lied to , time to start legal action against them ,

5 August 2024
Unprompted review
Rated 1 out of 5 stars

Full price not refunded

I purchase a Hot water Urn for my mother and unfortunately the plug was unsuitable for her granny flat, I refunded it under their “change of mind policy” but was not refunded the full price, short changing me $21.97….buyer beware not a good company to deal with

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Purchased an item 2 week’s ago

Purchased an item 2 week’s ago, was under the impression was in Australia but apparently coming from China! Tracking number not recognised and the link they sent to Track 17 still no valid tracking number.. calls and emails and same thing.. it’s in transit! BS! Wish I had of read reviews before I ordered. Crap company and if not here by apparently 16th then I can question them again
Customer service nil

1 August 2024
Unprompted review
Rated 1 out of 5 stars

No response at all …

Not certain about their products but Customer Service does not exist - they invite questions on products before purchase but several e mail request on the "External Universal CD car player using USB" has brought a NIL response. They have lost another customer.
Last Requst no. 17.11

19 July 2024
Unprompted review
Rated 1 out of 5 stars

WHAT A RIPOFF! HOPELESS CUSTOMER SERVICE. NO BACKUP OR SERVICE AGENTS FOR MASSAGE CHAIRS

WHAT A RIPOFF!! BOUGHT A HOMASA MASSAGE CHAIR...$2500 WORTH.. HAD A NON EVENTFUL RUN FOR 12 MONTHS THEN STARTED TO HAVE ISSUES WITH FUNCTIONS AND PROGRAMS. CONTACTED CRAZY SALES AS COULDNT FIND A MAINTENANCE AGENT FOR HOMOSA IN BRISBANE... WAS EVEN WILLING TO PAY FOR A SERVICE TECH OR TAKE THE CHAIR TO THEM FOR SERVICING..
AFTER 12 EMAILS BACK AND FORWARDS, CRAZY SALES ONLINE SERVICE AGENT FINALLY ADMITTED THAT THERE ARE NONE, THEREFORE PEOPLE THERE IS NO SERVICE AGENT THEREFORE NO WARRANTY! NEVER BUY FROM THIS COMPANY

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Damaged goods from a shonky supplier

Hunter Express delivery driver's van (plate no 843 2VJ) was so heavily loaded it bottomed out and damaged our driveway. We ordered a flat-pack TV stand. Before ordering we contacted the site and had a live chat in which we asked one question to decide if we should buy it. The CrazySales chatter lied but we didn't figure that out until the package arrived. Instructions were vague in some places and it took us several hours to put the stand together. During the process we discovered some of the holes were drilled in the wrong places and we had to make several tricky modifications. The supplied screwdriver did not fit the screws. The boards did not join up properly. The two drawers are mis-aligned and wobbly. The worst thing is that two of the front panels have big obvious scratches. We noticed this as we were unpacking the box but did not want the time and expense of packing the stand and shipping it back. Altogether an awful experience and we won't ever buy from CrazySales again.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

Crazysales is a consumer's nightmare

Bought a leather chair on 31/3/24. Arrived with defects. Staining, small holes. Contacted Crazysales immediately, provided pictures as proof. Requested refund and return chair to company. Customer service has continually ' stonewalled' me. Delay after delay . Offered me $53 to keep it. Then $200. Price was $479. Unfortunately, I read the reviews of this company after I ran into this problem. I will continue to fight for what's fair, including legal action. Will also make it a priority to share this experience on Social media. Hopefully, it will discourage enough people to make Crazysales take notice of their bad business practices and lift their game.

31 March 2024
Unprompted review

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