CrazySales.com.au Reviews 

284
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. Many customers found products often didn't match descriptions or advertisements, frequently arriving as cheap knock-offs, damaged, or not functioning as expected. People also experienced significant delivery delays, non-delivery, or misleading information about item origin, with products often shipping from overseas despite local operation claims. Reviewers faced substantial challenges with refunds, frequently being denied, receiving inadequate compensation, or encountering unresponsive customer service and confusing website details. However, some people mentioned receiving their items quickly, though this was sometimes accompanied by other problems.

What people talk about most

Product

Customers consistently express disappointment with product quality and accuracy, often receiving items that... See more

Delivery service

Users describe negative interactions with delivery service, with many reporting non-existent or extremely... See more

Order

Reviewers highlight negative aspects of order experiences, with many expressing significant dissatisfaction... See more

Website

Clients share negative opinions on the website, with many reviewers expressing frustration and concern due to... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Don't buy from this Company, Crazy sales" Australia" Everything comes direct from China and if you want to return they will charge you a 20% Handling fee and you have to pay return post to China. Web... See more

Rated 1 out of 5 stars

Please do not get sucked into buying anything from this so called 'online store.' It's a scam that I fell for two wks ago and am yet to receive delivery, no tracking history or updates, even on so cal... See more

Rated 1 out of 5 stars

Not an Australian company, products were cheap knock offs although the pictures of the items were of the branded original. Delivery is way longer than they say. I spent $120 on crap. Tempted to apply... See more

Rated 1 out of 5 stars

I Recently purchased an item from crazysales website that didn't look or function as advertised. I Tried contacting them but only received 1 email about return policy nothing else. I replied throug... See more


Company details

  1. Discount Store
  2. Online Marketplace

Information provided by various external sources

Australia's #1 online shopping website! Cheap bargains & discounts with the top online shopping Australia store! From furniture, to toys & hobbies, to appliances & pet supplies -- we've got it all, with free shipping on selected items!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(284)

51 reviews in the last 12 months

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Rated 2 out of 5 stars

Super slow delivery

Ordered a a small adapter on 12 Dec 2024. It just arrived on 2 Jan 2025. Meanwhile, an item ordered on Amazon on 20 December 2024 from USA arrived in Australia just 4 days later. If you are after quick delivery I would avoid it. The Item was of acceptable quality

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Crazy sales have still failed to give…

Crazy sales have still failed to give me any information on the whereabouts of my order, refused to give me a refund, said I didn't pay express shipping, sent them prove and they still refused to pay me what the owe me. They have clearly lost my order and don't want to give my money back. I will now contact the ACCC.

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Don’t, don’t, don’t! Worst on line sales platform ever. Order, pay, and then wait, wait, and wait. And if you are in your twenties you may, just may receive it before you die. If you call customer service waiting time one and half hour. I placed order three weeks ago, nothing yet. To add oil to fire, same product is 25% cheaper on eBay. Don’t, even consider!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Golfing mats

Ordered a sticky golf set inc of all balls, 2 mats, clubs etc. After reading the reviews post order I was skeptical and the tracking number i received never updated, so I thought I lost my money. HOWEVER, I can not say my experience was the same as the bad reviews on here. Today is the 27/12/24 and it was delivered this morning which is in the final day of the time frame and the product is in great order with everything in the pack.

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a clock 20 days ago and just…

Ordered a clock 20 days ago and just received it today. Do not buy from them, it arrived completely broken! Not happy.. pay abit more and order elsewhere 😡
UPDATE:- received a reply surprisingly, sent photos and can't believe I received a refund!
Still wouldn't buy from them again though..think I was just lucky!

23 December 2024
Unprompted review
Rated 2 out of 5 stars

Delayed delivery, difficulty contacting them

No delivery, unable to contact them
Ordered some speed boats for my sons for Xmas on 6/12/24. Received notification on 7/12/24 that it has been shipped. Now 23/12/24 and nothing has arrived. Checked the tracking number that they gave me. It says that the sender has created a shipping label but the courier aramex has not yet received the parcel.
Tried to call but number is disconnected. Tried to log an enquiry through the webpage form but it won’t let me submit it as says my order ID is invalid.

Update: kept trying the number and finally got through. Was on hold for a while then got to speak to someone who was helpful. The parcel is still overseas so hasn’t yet been received by the local courier, hence the message on their tracking. She directed me to a website sendfromchina.com where I could search using the same tracking number and it shows its progress overseas.
She said original eta was 4-12 business days but due to Christmas there have been delays. The new eta is 31st December. I asked about compensation and she offered a $10 credit to my PayPal account. She advised that this will be processed after my order is received.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Bought a pottery wheel about a week…

Bought a pottery wheel about a week ago. Although my order disappeared from my account profile, the staff confirmed that the order was being processed and arrived very quickly within 5 days. Very good quality! A lot of bad reviews on this site - I cannot say my experience was the same.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

My product never arrived.

My product never arrived.
Ordered 9/12/24
Email sent day after order saying it was sent
I contacted the courier, was told their shipping number given to me didn’t exist.
Tried emailing, no response.
Tried calling. Waited 2hrs to speak to someone. Eventually got someone, they put me on hold to check a problem. Waited another hour then line went dead!
They are scammers+++. Never purchase anything from them. They should be stripped of their business!

9 December 2024
Unprompted review
Rated 1 out of 5 stars

My product did not arrive

My product did not arrive, there has been only 1 email after purchase and it was to confirm payment. When I went to tracking it couldn't give me information. Then when I went to another very small link on the page it said Oh No we are sorry Item is unavailable check out similar items. What a scam! Why would it say available when making the purchase. My daughter now has no Christmas gift. I have sent an email to recover my payment. Glad I used PayPal.

21 December 2024
Unprompted review
Rated 2 out of 5 stars

Item eventually arrived

Bought an item online end of November
Processed the money very quickly, tried to contact them when item hadn't arrived mid December but no reply. Thought they were a scam, but item arrived today 2nd January.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE!

BUYERS BEWARE!! ABSOLUTE SCAM
$300 down the drain.. tracking number is fake, product is not even in Australia and no signs of if it will ever arrive. They have disconnected the phone, they are not responding to emails and today they disabled the live chat too. I’ve lodged a complaint with ACCC. Looking at past reviews online and they have been doing this for years. These people need to be shut down immediately. Xmas ruined for my son this year.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust this website!

Do not trust this website!! It is a dodgy scam and all they want are your contact details to sell to other scammers.
I was looking at a product the other day on this website. I put in my email address so that I could proceed to find out how much and how ling shipping would take. In the end, I decided not to buy the product.
However, I then got an email saying "thank you for your purchase". I can't tell you how much this upset me. I thought Crazy Sales had stolen my payment information and charged my card without permission.
What had actually happened was that they had created an account for me WITHOUT MY PERMISSION and then sent me an email telling me that my order was "pending", even though they made it sound like I'd purchased the product.
I emailed them to IMMEDIATELY DELETE MY ACCOUNT and they gave not done so yet.
Extremely dissappointed. Will never purchase anything from this dodgy website. Do not recommend.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Scammer alert!!!!!!

Scammer alert!!!!!!! Don't trust this page!! Thank goodness I only ordered one product to test it's reliability, lo and behold, it is not!!!!!!! I don't know how the people running this company is able to sleep at night! Karma will come for you one way or another!

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. No merit whatsoever and I will be reporting everywhere I can. Still have not received my items that had an ETA of November 27, which are advent calendars that were needed for December 1. No customer service help, just rubbish excuses.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. I ordered their mini whipper snipper. My cat holding scissors could cut better and faster. Still waiting for my refund

9 December 2024
Unprompted review

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