Absolutely love the bed, well packaged and was kept informed about the delivery every step of the way. It stated up to 5 days for delivery; however it was here within 2 days. I had an issue with the... See more
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See what reviewers are saying
Shocking customer service, no confirmation sent after purchase. Bed still not delivered 20 days after order despite 7-10 days being advertised. Had to chase for any kind of information. Couldn’t tell... See more
Really happy with my purchase , the bed is beautiful and very good quality , it wasn't too hard to put together and I was kept well informed about the delivery process . My daughter loves her new bed... See more
I placed an order on Saturday, October 18th, which was supposed to be delivered within 5–7 days. However, it’s now well past that timeframe, and I still haven’t received my order. I also received an... See more
Company details
Written by the company
Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.
Crazy Price Beds
Written by the company
- Sleep Well, Spend Less!
- At Crazypricebeds, our motto is simple. The best range of Beds, amazingly low prices, and great service. We offer the best range of Beds in the UK, full of cool and innovative designs, all at crazy low, genuine prices. Our delivery is FREE to UK mainland. Order your bed and mattress today and get it delivered in 5-7 working days. We sell thousands of beds every week for thousands of happy customers. We are one of the few furniture retailers to use Clearpay as well as PayPal Pay in 3. Visit crazypricebeds.com today!
- Free Delivery!
- Our delivery is FREE to UK mainland. Order your bed and mattress today and get it delivered in 5-7 working days.
Sleep Well, Spend Less!
Huge Stocks with Free UK Nationwide Delivery!
Huge range of Beds, in stock at our UK based warehouse ready to ship! FREE Delivery to UK mainland within 5-7 days. Genuine low prices as we buy direct from the manufacturer to save you money.
Contact info
United Kingdom
- info@crazypricebeds.com
- crazypricebeds.com
3.3
Average
8K reviews
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always good
Always good. Took me a while to work out where I bought my last excellent mattress and so pleased I ordered from you again.
Great memory foam mattress at a good price. Unlike the terrible one I ordered elsewhere and will have to return.
19 August 2025
Reply from Crazy Price Beds
Hi there!
We really appreciate you taking the time to leave us a fantastic 5-star review. It truly makes us happy to know that we could help you!
Feel free to come back and shop with us anytime!
Best wishes,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Great communication great delivery…
Great communication great delivery after being disappointed buy other companies
12 August 2025
Reply from Crazy Price Beds
Thank you so much for your wonderful 5-star review! We're delighted you’re happy with the service you received — it really means a lot to our team. If there’s anything more we can help with, please don’t hesitate to get in touch.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Bed was damaged. Customer service unhelpful and unfair
The bed was broken when it arrived. I asked for a refund. The request was ignored and a replacement was sent out. I don’t need a replacement as had to buy a different bed from an alternative company (which I would
recommend) I’m now being told I have to refuse delivery of the bed I don’t want when it arrives before they will consider giving me a refund.
18 August 2025
Reply from Crazy Price Beds
Hi,
I can confirm that your replacement has been cancelled and a refund has been processed. We apologise for any inconvenience this may have caused.
If you have any questions or need further assistance, please contact us at info@crazypricebeds.com or visit www.crazypricebeds.com.
Kind regards
Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Brilliant quality and low prices plus…
Brilliant quality and low prices plus got an extra discount delivery was quick too would highly recommend will deffo be using again thank you crazy price beds
16 August 2025
Reply from Crazy Price Beds
Hello there!
A big thank you for taking the time to leave us such a wonderful 5-star review! 🌟 We love hearing that you enjoyed an experience that's like a dream come true for every shopper—fantastic quality, budget-friendly prices, quick delivery, and a cheeky extra discount to top it all off!
If there's anything else we can do to assist you, please don’t hesitate to reach out. We're here for you!
Warm wishes,
The Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
The bed I ordered
Update: I was contacted by Crazy Price Beds and after reviewing the photos they offered a free of charge return, due to time restrains to finish the room we are keeping the bed and are getting the bed professionally resprayed. Crazy Price Bed has given me £40 refund as compensation.
The Harpenden Brushed Gold Metal Bed I ordered, was supposed to be brass (as the photo on the website) but when the bed arrived it was black with some random brass brushstrokes, not even closely resembling the advertised photo. When I wanted to return the bed I was told I had to find a shipping company to return and pay for the return shipping myself, despite the product being falsely advertised.
16 August 2025
Reply from Crazy Price Beds
Dear Kitty.
We regret to learn of the issue you are experiencing. Please forward clear photographs of the incorrect items at your earliest convenience. Upon receipt, we will review them and arrange for appropriate corrective action.
Yours sincerely,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Item arrived damaged and when…
Item arrived damaged and when contacting i just get automated responce that will not resolve the issue.
Not a great experiance with this business and would look for another business if i decided to buy again.
13 August 2025
Reply from Crazy Price Beds
Dear John,
I trust this message finds you well.
We have noted our ongoing communication concerning the issues you have raised. As previously mentioned, we kindly request that you provide images of the damaged items. This will enable us to address the situation expediently for your satisfaction.
Thank you for your attention to this matter.
Sincerely,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Efficiency / effectiveness
Our order for a white metal bed arrived in a very poor package for the heavy product inside. It was well taped up with sellotape, so better packaging required. On opening up the package to check contents the bolts nuts and caps were not in the consignment to assemble the bed. On email contact ( no telephone numbers available) which was to check where they may have been put, a slow response was received indicated that they were unable to send a replacement pack as they have no stock.If you are a able to source the required parts we will reimburse you the costs.Eventually managed to source materials that would do a job in assembling the bed, with receipts copied and submitted. Furthermore a message received the next day indicated that they could arrange a collection and replacement ( which indicates that further stock was available and therefore could have recovered from the stock held the assembly pack and sent by priority to assemble the bed since received by the weekend when the bed was needed) Apologies have been received from the Customer Experience team but overall the efficiency and effectiveness of the supplier along with the manufacturer (packaging standard) needs to really
improve for a better experience.
21 August 2025
Unprompted review
Reply from Crazy Price Beds
Dear Ron,
I am very sorry to hear this.
I can confirm that you have agreed to a partial refund, and we have arranged for you to source the damaged parts, as we currently have no stock available. Please accept our apologies for any inconvenience this may have caused.
If you need any further assistance, please let us know.
Kind regards,
Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Good range of beds at very good prices.
Good range of beds at very good prices.
Delivery fast and tracked.
13 August 2025
Unprompted review
Reply from Crazy Price Beds
Hi — thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled everything went smoothly — great selection, excellent value, and hassle-free delivery. 🛏️📦 Your feedback really brightens our day and helps make shopping effortless for everyone.
If there's anything else we can help you with, please don’t hesitate to let us know.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
I have only received half of the double…
I have only received half of the double bed. The slats and the head board. I have tried contacting them but no reply. I think I am going to have to buy another bed.
15 August 2025
Unprompted review
Reply from Crazy Price Beds
Hi,
I am very sorry to hear you are missing part of your order.
We have not received any messages under the name you have provided.
Please contact us at info@crazypricebeds.com, so we can help rectify this for you.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
You are very bad the worst company in…
You are very bad the worst company in the world you let me waiting nearly one month without answer when i keep asking where is my beds you answer we don’t have it sorry is that reight ???
13 July 2025
Unprompted review
Great company to deal with
Great company to deal with! Good value for money, the bed has stood the test of time for 3 years for my son. I recently emailed them as I’ve had to move, and have lost the assembly instructions. The customer care came back to me in less than 5 minutes with the respective PDF instructions. Great service
13 August 2025
Unprompted review
Reply from Crazy Price Beds
Hi there!
Thank you so much for sharing your wonderful 5-star review with us! 🌟 We’re absolutely thrilled that we could assist you with your assembly instructions.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help!
Wishing you a fantastic day ahead!
Warm regards,
The Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
I would recommend crazy price beds to anyone
Because I made a mistake and ordered two king size beds by mistake, I thought I'd ordered one bed and one mattress, I was originally told to make my own way of returning the bed but because it was a genuine error I was told that Crazy Bed Prices would arrange a pick up and return for me and charge me £50 for the return, which I thought was reasonable, they have returned the rest of the money into my bank..
14 July 2025
Unprompted review
Reply from Crazy Price Beds
Hi,
Thank you so much for leaving us a fantastic 5-star review! We're so happy to hear that we could help you out.
We can’t wait to welcome you back to our store soon. Happy shopping!
Warm wishes,
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
DON'T BUY
Bought the Beaumont Pink Velvet Storage Fabric Bed for my daughter's room, in the hope of having the storage space underneath but with the weight of the mattress on the base, it was more or less impossible to lift! Plus the weight of the mattress was making the base sink in the middle where it joined with 2 hinges (not very sturdy).
Asked for a refund as description on website incorrect with it being advertised as a "storage bed" when this is not correct. They asked for me to return the bed at my own expense (it would cost around £500 to return - more than the bed cost in the first place!)
A very unhappy and disappointed customer - never again.
25 June 2025
Unprompted review
Reply from Crazy Price Beds
Thank you for sharing your feedback. I'm truly sorry to hear about your experience. If the bed is no longer needed, please reach out to us at info@crazypricebeds.com. We genuinely want to help and will do our best to support you.
Kind regards
Customer Experience Team
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Outstanding Customer Service
The level of customer service provided by Hannah was exceptionally outstanding! Responses were professional, responsive and prompt.
20 May 2025
Unprompted review
Reply from Crazy Price Beds
Hi, thank you for taking the time to leave us a great 5-star review.
We are thrilled to hear Hannah was able to help you.
Please let us know if there is anything else we can help you with.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Lovely company to deal with
Purchased a bed in 2022 - hunter kids bunk bed - and have had it since. I recently dismantled it to re-build once moved, as the bed is made out of solid wood it came down very easily with no issues. The bed has lasted my daughter many years, and many more to come! I contacted crazy beds to try locate an assembly manual, as it had disappeared from their website, and a lovely customer service assistant - Hannah - was able to promptly help me and send the assembly instructions.
24 April 2025
Unprompted review
Reply from Crazy Price Beds
Hi, Thank you for your great 5-star review.
We are thrilled to hear Hannah was able to help assist you with this.
We hope you come back and shop with us again soon.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
After not being happy with a bed
After not being happy with a bed, was happily sent a replacement bed of my choosing (that was the same price).
14 April 2025
Unprompted review
Reply from Crazy Price Beds
Hi, Thank you for taking the time to leave us a great 5-star review.
We are thrilled we were able to assist you with an alternative replacement for your damaged bed.
We hope you come back and shop with us soon.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Absolutely fantastic customer service!
Hannah at Crazy Bed Prices was so helpful in sending me assembly instruction PDFs for my Harlow Daybed lost during a move. So calm, friendly and patient.
A real pleasure to have shopped with them!
4 April 2025
Unprompted review
Reply from Crazy Price Beds
Hi, Thank you for your fantastic 5-star review.
We are thrilled to hear Hannah was able to assist you with this matter.
We hope you come back and shop with us soon.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Where to start- terrible service
Where to start? Frame delivered before agreed date, when I was not at the property (having been assured they wouldn't do that when I chased for confirmation of the order and delivery date - neither of which ever came). Went to my new house today to be greeted by angry neighbour -the idiot delivery driver had literally lent it leaning against his solid wood front door (no window). So when he opened the door, my bed literally fell on him. If it had rained, it would have all got soaked. No confirmation that it was delivered either. Thanks for ensuring I got a horrible intro to my new home, as if the move wasn't stressful enough. Now my new neighbour is angry with me, brilliant. Aaand the slats provided are for a single bed, not the double frame I ordered. Haven't opened the frame yet so let's hope that's right at least. Would strongly NOT recommend this company if you want great customer support to keep you updated - you won't get it here!
20 March 2025
Unprompted review
Reply from Crazy Price Beds
Hi,
We sincerely apologize for the inconvenience you have experienced. We have reached out to XDP regarding their decision to leave your parcel in an unsuitable location. Your feedback is important to us, and we are taking this matter seriously.
As previously mentioned, we cannot provide a specific delivery date because we rely on a third-party carrier. However, please rest assured that XDP will contact you on the morning of delivery with a two-hour time window to ensure you are informed.
Your Box 2 is a versatile universal box, designed to be compatible with single, small double, and double frames. Please note that the name printed on your Box 2 is due to a manufacturing error, and we kindly ask you to ignore it.
We appreciate your understanding and patience as we resolve these issues. Thank you for your continued support.
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Hannah is fab
Hannah is fab. Went to her with an issue (nothing to do with the company or the bed, was my own stupid fault) and Hannah helped me resolve the issue. Very kind!
My daughter loves her bed and is sleeping in it more than her old one which is great! Thank you Crazy Beds 💜 thank you Hannah 💜
17 March 2025
Unprompted review
Reply from Crazy Price Beds
Hi Beth, Thank you for taking the time to leave us a great 5-star review.
It sounds like Hannah truly went above and beyond for you.
It's so lovely to hear that your daughter is enjoying her new bed as well. A good night's sleep can make such a difference, especially for little ones.
Please let us know if there is anything else we can help you with?
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Customer service has been amazing
Customer service has been amazing.
Our frame was wonderful but had a small issue with our mattress.
We had help straight away and the issue was sorted within a few hours or getting in touch.
Will be back for future bed frames that we need.
7 March 2025
Unprompted review
Reply from Crazy Price Beds
Hi there!
Thank you so much for taking the time to share your wonderful 5-star review with us! We’re absolutely delighted that we could sort out your issue quickly. Your happiness means the world to us!
We can't wait to welcome you back for another shopping experience soon!
Warm regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
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