I ordered a personalised passport holder and luggage tag for my best friends birthday, they’re absolutely stunning. Really high quality with a classy touch. Delivered to Edinburgh in less than 48 ho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I chose Craftwalla for our wedding vow booklets. From the start Bhavini was extremely helpful, quick responses, showed me previews of the items. Genuinely a great experience and the booklets are solo... See more
I am amazed at the quality of Craftwalla’s products. All items came individually wrapped with care and items were crafted with great precision and detail. All my special requests were completed with t... See more
Exactly what we wanted. The front door mat looks great and customer service is fab (having requested in the notes that the mat didn't arrive before 12th Jan as we were moving in that day - an hour aft... See more
Company details
Written by the company
We make personalised gifts & accessories. A beautiful range of products for weddings, engagements, anniversaries, birthdays and any special occasion. Top sellers included jewellery cases, scrapbooks and gift boxes. Fast & Free UK Shipping. Based in West London.
Contact info
UNIT 2, THE SHAFTESBURY CENTRE, W10 6BN, LONDON, United Kingdom
- admin@craftwalla.co.uk
- craftwalla.co.uk
Easy to order
Easy to order. It was exactly what I ordered
Pleased with the passport wallet ,
Delivery was quick and without fuss.
Thank you
16 May 2022
Better than I expected
Better than I expected, was delivered well with in the dates given, will 100% order from here again.
8 May 2022
High Quality product
High Quality product
I really liked the passport holder and luggage tag I got from Craftwalla. I think it was really well done and high quality. It was for a gift and they loved it. Thanks
26 April 2022
Highly recommend
Highly recommend! Quality if this product was brilliant. I loved the gift box too. Customer service was great!
18 April 2022
Great products, service and follow-up
Great products, service and follow-up. Brilliant.
15 December 2021
Excellent from start to finish.
Excellent from start to finish.
I placed a bulk order of customised large navy giftboxes. The communication was great and delivery super quick!
Would definitely recommend to anyone.
Thank you!
14 November 2021
Excellent quality
Excellent quality, really helpful with my requests and super quick in sending out. This is my second purchase from Craftwella and I love it!
13 September 2021
Amazing service and excellent choice of…
Amazing service and excellent choice of gifts. I ordered a travel jewelry box for my sister as a gift for her hen. She absolutely loved it. Really good quality and nice personalization. Thank you so much - really pleased with everything!
2 August 2021
Very happy with my purchase
Very happy with my purchase. The item (travel jewellery box) is good quality and adding the personalisation is a lovely touch. The delivery was quickly too. Would definitely use again!
1 August 2021
Excellent service and product!
Craftwalla, thank you so much. I ordered the small personalised jewellery boxes they were amazing! From ordering to delivery the experience was first class. All my questions were answered before placing order - excellent customer service. The products and personalisation look so good. Very happy customer, I will defo be ordering from here again.
19 June 2021
Everything went so smooth
Everything went so smooth. And love the personalised teddy bears and boxes. This is one of our many orders already and we always love it!
22 March 2021
Excellent quality product
Excellent quality product. Speedy delivery. This is my third order from this company. Very happy and would order again.
27 February 2021
Quick turnaround
As always, quick at turning around orders- and everyone is always impressed by the personalised gifts.
29 December 2020
Amazing Quality & Service
I am amazed at the quality of Craftwalla’s products. All items came individually wrapped with care and items were crafted with great precision and detail. All my special requests were completed with the upmost attentiveness and care, and my item arrived within the week. The perfect gift! Thankyou :)
15 December 2020
Really good customer service
Really good customer service, quickly answered my query. Was notified when order was dispatched and arrived soon after.
14 December 2020
Very good ...all round 👍
10 December 2020
Amazing products
I ordered from Spain and I am so happy and thankfull. The products are excellent, and the company is so responsable, friendly and attent. They have been chatting to me for all my questions and the quality of the products are so recomendable.
9 December 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.