The visuals are stunning! The CGI is so richly detailed, and beautifully rendered, that it looks like much more than 480p. An Extreme Close Up of your child's face is my recommendation to anyone consi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The movies were a big hit! Definitely got Pop Pop points on this project. Customer service is excellent and the songs and coloring pages were a hit also. The stories are wholesome and family values ar... See more
Company replied
It was a great movie that I think she will love ! Just one suggestion....to make the appearance of the child this is for earlier and a little more frequent in the story line ! I'm sure she will love... See more
Company replied
The characters were so real. The stories were fun to watch. My wife and I almost cried because of how lifelike they made our great grand kids. Can't wait until the two oldest see them. The youngest is... See more
4.6
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The characters were so real and the stories were great
The characters were so real. The stories were fun to watch. My wife and I almost cried because of how lifelike they made our great grand kids. Can't wait until the two oldest see them. The youngest is 10mo old so she will have to wait to understand the video. But, she is a princess.
22 October 2026
Unprompted review
Bravo!
This movie was so much fun to watch. Very creative. The best part is the main character looks exactly like my nephew. Well done!
23 October 2026
Unprompted review
This was WONDERFUL
This was WONDERFUL! wish you would say his and her name a few times during the video. Needs to show more of the princess in the beginning also.
20 October 2026
Unprompted review
Best story ever.
Omg! Soooo happy I found this.Cutest story ever . Quality is 100 percent. Can't wait for my little one to see this. Watched now 10 times already. Do hesitate to get your loved one too. Your child will love you more. Now I gotta do a 2nd one. Thanks Team Craftstory!
22 October 2026
Unprompted review
The movies are adorable and look just…
The movies are adorable and look just like the child. My friends grandson absolutely loved them and so did the parents.
22 October 2026
Unprompted review
Well worth the money!
This cartoon turned out darling. Thank you.
A bit of feedback is that the child is only 3 and the voice sounds much older. The quality was great and picture very clear.
22 October 2026
Unprompted review
Amazing visuals and animation
22 October 2026
Unprompted review
It really came out great
It really came out great. Could not be happier with the product!
21 October 2026
Unprompted review
its really good
21 October 2026
Unprompted review
Reply from Craftstory
Hi Yen,
Thank you! I'm so glad you enjoyed your movie. It means a lot that you took a moment to let us know.
Sarah
Awesome Hero
I enjoyed watching it I would never get tired watching it over and over again
20 October 2026
Unprompted review
Reply from Craftstory
Hi,
A movie you want to watch again and again is such a lovely compliment! I'm delighted you enjoyed the adventure. Thank you for sharing that with us.
Sarah
Reply from Craftstory
Hi Mark,
That's wonderful to hear! Knowing he loves his movie makes me so happy. Thank you for choosing CraftStory and sharing his reaction with us.
Sarah
Movie review
The movies were a big hit! Definitely got Pop Pop points on this project. Customer service is excellent and the songs and coloring pages were a hit also. The stories are wholesome and family values are taught.
12 October 2026
Unprompted review
Reply from Craftstory
Hi George,
Those Pop Pop points sound well earned! I'm so happy the movies, songs and colouring pages were all a hit. Your words about the family values in the stories mean a lot to me, too. Thank you for sharing such a lovely update and for your kindness about our support.
Sarah
A great video and so realistic
A great video and so realistic. Extremely pleased with purchase. Recommended for all Dino loving kids.
20 October 2026
Unprompted review
Reply from Craftstory
Hi Susan,
I'm delighted you were so pleased with the dinosaur adventure! Thank you for your lovely words about the quality and for recommending us to other dinosaur-loving families.
Sarah
Tommy super hero.
Very good quality i'm delighted can't wait to see my grandson's face. Thankyou.
20 October 2026
Unprompted review
Reply from Craftstory
Hi Peter,
Thank you! I'm so glad you're delighted with Tommy's superhero movie. I hope the moment your grandson sees himself in the adventure is a special one for you both.
Sarah
It was a great movie that I think she…
It was a great movie that I think she will love ! Just one suggestion....to make the appearance of the child this is for earlier and a little more frequent in the story line ! I'm sure she will love it !
19 October 2026
Unprompted review
Reply from Craftstory
Hi Barrie,
Thank you for the lovely feedback and the thoughtful suggestion. I understand why you'd like her to appear sooner and more often, especially when seeing herself is such a big part of the surprise. I appreciate you sharing that, and I hope you have a wonderful time watching it together.
Sarah
Great movie
19 October 2026
Unprompted review
Reply from Craftstory
Hi Shawn,
Thank you for your kind review! I'm really glad you enjoyed the movie, and I appreciate you taking the time to share that.
Sarah
Jacks name is not mentioned and he’s…
Jacks name is not mentioned and he’s not in it much then it stops with no ending
19 October 2026
Unprompted review
Reply from Craftstory
Hi Marjorie,
I'm sorry Jack's movie didn't feel as personal or complete as you expected. I understand your disappointment about his name, his time on screen and the ending. Please contact us at hello@craftstory.co with your order number so we can review these concerns with you.
Sarah
Just watching with him.
19 October 2026
Unprompted review
Reply from Craftstory
Hi Peter,
That time watching together is such a lovely part of it. Thank you for sharing your experience. I hope the movie brings you many more happy moments together.
Sarah
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.