Cozy Crew Club’s customer service is highly impressive. I have been a loyal customer for years and in my most recent experience they went above and beyond to help me. It truly feels like they genuine... See more
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We’re a crew who believes in the power of getting COZY. We create the softest, warmest products that inspire moments of comfort and connection. From our best selling Baby Rompers to Personalised Bear Blankets we are never short on quality or designs.
Contact info
Project House, Dallimore Road, M23 9NX, Manchester, United Kingdom
- info@cozycrewclub.com
- cozycrewclub.com
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Absolutely love the Cozy Crew Club
Absolutely love the Cozy Crew Club! My daughter looks the cutest in all their baby apparel. Zip onesies are so convenient. It’s lovely to buy from a brand that actually cares about real families and offers such amazing customer service- highly recommend!
Gorgeous items and LOVE the…
Gorgeous items and LOVE the personalisation option. My favourite items are the pjs and new dressing gown 😍
Gorgeous quality and fast service
Updated review
Updating my review.
After I raised my concern, the team investigated an issue I had thoroughly, an issue which was connected to what I received and what was shown on the website. They acknowledged that the product listing contained images of two different versions of the item, which was misleading. They handled the situation professionally and beyond to resolve the issue. They arranged a replacement that arrived before my trip. I was impressed by how quickly and hard they worked to put things right!
I so still hope the website images are updated and kept consistent going forward, as accurate product listings are important for customer trust and confidence. However, I appreciate that they acknowledged the mistake and took action to correct it for future customers.
Having now seen their garments, I can say the quality is lovely and the customer service has been outstanding. Because of how professionally this was resolved, I will happily purchase from them again in the future!
Thank you to the team for turning a disappointing experience into a positive one!
I purchased a personalised baby grow…
I purchased a personalised baby grow for my baby boy and it’s absolutely beautiful! They even put in a personalised blanket in for free 🤍 can’t wait to order from hers again !! Great customer service too, you can tell it’s an independent business with how personal it is xx
Cosy Cute And Soft 🥐
Beautiful people behind this brand, selling high-quality products. We absolutely love our matching PJ set 🥐 The customer service was also top-notch. The pyjamas are incredibly soft with a lovely print - highly recommend!
Highly Recommend These Cozy Tees
I bought the The Beverly Hills Cozy Long Sleeve Tee, Cozy Heart Club Graphic Tee, and Mummy & Daddy Are My Fav Cozy Long Sleeve Tee.
The designs are simple and stylish, but what surprised me most was the amazing quality. Everything feels very well made and comfortable. I can really tell the shop puts a lot of care and thought into both the designs and the details. Highly recommended!
Highly Recommend for Baby Shower Presents
Absolutely love the baby outfits — they are so adorable and super soft! The delivery was also very fast, which was a great bonus.
The gift box packaging is really beautiful and nicely presented, making it so easy for me to give as presents for friends’ baby showers. Highly recommend!
Love this Brand!
Got a tracksuit for my son. Really good quality and very quick delivery. Love this brand!
The best quality and the most gorgeous…
The best quality and the most gorgeous baby products, even products for myself!❤️

Reply from Cozy Crew Club
I’ve ordered from here twice now and…
I’ve ordered from here twice now and both times I’ve been really happy. I recently bought two outfits for my 8-month-old and they’re adorable and great quality. Everything arrived quickly and exactly as pictured. It’s so nice finding clothes that look cute and feel well made. I’ll definitely be ordering again!
I love everything about cozy crew club
I love everything about cozy crew club. My son has so much, bags, tracksuits, baby grows, pram suits….. honestly all adorable 🧸🤍
Would highly recommend
Would highly recommend. Brilliant quality products and excellent customer service. (As well as quick). ✨️
Overwhelmed with the quality of the…
Overwhelmed with the quality of the products. Absolutely beautiful. Great price too. I ordered the wrong size so emailed Cozy Crew Club. They emailed straight back saying that the size I wanted was received. Great Customer service. Will definitely order from them again...
Cozy Crew Club products are lovely!
The Cozy Crew Club products are really lovely, a great range of items. I've ordered gifts to send to colleagues who have become new parents, they were delighted with the gifts.
Customer Service is excellent. I inadvertently ordered the incorrect colour for a beanie hat, and quickly emailed Customer Services. The response was instant, and more than happy to rectify the issue, which was completely my own fault!
Follow-up thank you emails from the founder, Conor, are also very much appreciated.
Outstanding company
I honestly can’t recommend this company enough. The quality of the baby clothes is absolutely beautiful – soft, well-made, and clearly designed to last. You can feel the difference straight away.
What really stood out to me though was the customer service. They were so helpful, responsive, and genuinely kind. It’s rare to find a brand that cares this much about their customers.
Special thanks to Jess.
I’ll definitely be ordering again – such a lovely experience from start to finish
Absolutely beautiful Boucle Baby Bear &…
Absolutely beautiful Boucle Baby Bear & Strawberry Personalised Gift Box! Everything was perfect and presented so nicely. The quality of the items was excellent, and it made such a lovely keepsake for the parents. It arrived quickly and was packaged with so much care. A perfect gift for welcoming a new baby – highly recommend!
Such cute clothes!!
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