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Cover in a Click (coverinaclick.ie) Reviews 

83
•
TrustScore 4.5 out of 5

4.3

Auto Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and knowledgeable staff for providing fast and reliable assistance, helpful guidance, and clear explanations during annual insurance renewals. Many people also genuinely appreciate the outstanding financial value, highly affordable rates, and very competitive prices offered for their overall vehicle insurance coverage. Some reviewers were not happy with the customer support communication, explicitly mentioning frustratingly long hold times on phone calls and heavily delayed email replies. A few consumers experienced noticeable difficulties reaching the support teams, noting that getting proper answers, helpful resolutions, or promised callbacks took much longer than expected.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as consistently nice, helpful, and... See more

Service

People report high satisfaction with the service, highlighting competitive pricing and helpful staff.... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting agents who are easy to... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great deals.... See more

Response time

Reviewers mention ambiguous feedback about response time. On one hand, many customers appreciate the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer for a good number of years & always found the level of service to be top quality. The phone calls are answered in a short time scale & any questions about insurance cover is ver... See more

Rated 5 out of 5 stars

Looking for a new insurance company for my car in the new year was helped by a lovely lad Dean was very helpful and gave me all the information I needed. It was super helpful and very informative. I d... See more

Rated 5 out of 5 stars

Have been a customer for car insurance for many years now. Always find calls are answered quickly no long hold times. Spoke with Jack Haybyrne today and he processed my renewal quickly and efficientl... See more

Rated 5 out of 5 stars

Gave them the best quote I got and beat it by another 100+. Also thought I had 2 years NCB but actually had 3 which I was notified about and my premium was reduced by a further amount

Company details

  1. Auto Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Written by the company

At Coverinaclick.ie, we help drivers in Ireland - including young and learner drivers - get on the road for less with our cheap car insurance quotes and great policy benefits. As a leading broker in Ireland, we’ve negotiated cheaper discounted rates with insurance companies to give you the best car insurance quotes. We know car insurance in Ireland can be costly, so our experts are here to help with getting you the best cover for a lower price in no time! We offer affordable car insurance without reducing your level of cover while still providing great customer service. City Financial Marketing Group Ltd T/A Coverinaclick .ie is regulated by the Central Bank of Ireland. City Financial Marketing Group Ltd is a member of Brokers Ireland.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

83 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(83)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great service from Heather!

Heather made renewing my car policy quick and stress-free. She was friendly, efficient, and clearly explained all my options. Excellent customer service — thank you!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from this company.

I have been a customer for a good number of years & always found the level of service to be top quality. The phone calls are answered in a short time scale & any questions about insurance cover is very clear & concise. Thanks to Cian & Shauna for my most recent insurance transaction which was perfect 👌

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Wasnt sure if i should stick with my…

Wasnt sure if i should stick with my previous provider or switch, so i rang up and was talking to a lovely fella named Dean who was super helpful and informative answered all my questions and gave me a really good price so will be switching when the time comes.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Looking for a new insurance company for…

Looking for a new insurance company for my car in the new year was helped by a lovely lad Dean was very helpful and gave me all the information I needed. It was super helpful and very informative. I didn’t even need to ask any questions because he covered everything I needed to know it was like he read my mind! Amazing customer service and genuine lad to talk to thank you again Dean!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

I have been with coverinaclick several years. Not only that I have referred others to use them.At a time when you here car insurance is going up I phoned Heather last Wednesday and she was able to switch my provider same cover and I matched my last year quote. A conversation that lasted 2 minutes.All I had to do was email a few particulars.
I will continue to refer friends and family coverinaclicks way

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

It was quick, efficient, and a pleasure dealing with Megan. She found a great deal for my car insurance and had everything sorted very quickly.

26 November 2025
Unprompted review

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