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Cover in a Click (coverinaclick.ie) Reviews 

82
•
TrustScore 4.5 out of 5

4.3

Auto Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being extremely helpful, polite, and professional when handling policy renewals and general insurance inquiries. Many people also state that the business provides exceptional value, delivering fast quotes and affordable prices for all of their vehicle coverage needs. Some reviewers were not happy with the response time, mentioning frustratingly long hold periods on phone calls and delayed email replies. A few other people also felt that customer support required too much effort, noting it took several days or weeks to receive proper assistance.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and quick... See more

Service

Reviewers express high satisfaction and positive feedback about service, highlighting efficient support and... See more

Customer service

Consumers find customer service to be generally efficient, with many praising the knowledgeable and polite... See more

Price

Customers consistently note positive experiences with price, highlighting competitive pricing and great... See more

Response time

People report ambiguous experiences with response time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer for a good number of years & always found the level of service to be top quality. The phone calls are answered in a short time scale & any questions about insurance cover is ver... See more

Rated 5 out of 5 stars

Looking for a new insurance company for my car in the new year was helped by a lovely lad Dean was very helpful and gave me all the information I needed. It was super helpful and very informative. I d... See more

Rated 5 out of 5 stars

Have been a customer for car insurance for many years now. Always find calls are answered quickly no long hold times. Spoke with Jack Haybyrne today and he processed my renewal quickly and efficientl... See more

Rated 5 out of 5 stars

Gave them the best quote I got and beat it by another 100+. Also thought I had 2 years NCB but actually had 3 which I was notified about and my premium was reduced by a further amount

Company details

  1. Auto Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Written by the company

At Coverinaclick.ie, we help drivers in Ireland - including young and learner drivers - get on the road for less with our cheap car insurance quotes and great policy benefits. As a leading broker in Ireland, we’ve negotiated cheaper discounted rates with insurance companies to give you the best car insurance quotes. We know car insurance in Ireland can be costly, so our experts are here to help with getting you the best cover for a lower price in no time! We offer affordable car insurance without reducing your level of cover while still providing great customer service. City Financial Marketing Group Ltd T/A Coverinaclick .ie is regulated by the Central Bank of Ireland. City Financial Marketing Group Ltd is a member of Brokers Ireland.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(82)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had to renew my policy

I had to renew my policy, the company had everything in hand ready to go. It was a seamless, comfortable & quick transaction. Would highly recommend Jack who was friendly & professional.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Gave them the best quote I got and beat it by another 100+. Also thought I had 2 years NCB but actually had 3 which I was notified about and my premium was reduced by a further amount

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff!

The customer service from these guys is what really makes the company stand out. The staff go above and beyond to help and I also received the cheapest quote ! Thank

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Refused my 3 years named driver…

Refused my 3 years named driver experience, took a €560 deposit for a €1700 quote and refunded me €200 when they cancelled my insurance and then never refunded me the money, typical dubs with scum from the flats working their phones

18 December 2025
Unprompted review
Cover in a Click (coverinaclick.ie) logo

Reply from Cover in a Click (coverinaclick.ie)

Every now and again you are happy to lose a client

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