The customer service person (Shannon) was quick, efficient, and did not ask too many questions. The premium and excess were competitively priced and covered my trekking up to 18,500 feet in Tibet. The... See more
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Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order... See more
Company replied
Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more
Company replied
When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more
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Company details
Written by the company
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Written by the company
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Contact info
1-13 Wellington Road North, SK4 1AF, Stockport, United Kingdom
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There was initial problems after I…
There was initial problems after I received my renewal request, when I put in the policy number it said it ran out 14 days ago, and I needed a new quote, rather odd as I only received the email that day. Anyway having been in touch with C2G all is now sorted.
16 April 2026
Reply from Covered2Go Travel Insurance
Good afternoon Jan,
Thank you for taking the time to leave feedback for Covered2Go on Trustpilot.
We are sorry to learn that there were initial issues with organising your renewal, but we are happy to learn that after contacting our advisors, everything was sorted for you accordingly.
Thank you for choosing Covered2Go for another year.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good morning Vijey,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisor's responses to be quick.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Very helpful
Very helpful - online advice answers to questions and phone call solved payment issues.
7 April 2026
Reply from Covered2Go Travel Insurance
Good morning Karen,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our online advice and over-the-phone advisors to be helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Very quick and easy to get the cover I…
Very quick and easy to get the cover I wanted at a good price
11 April 2026
Reply from Covered2Go Travel Insurance
Good morning Ms Mary,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be quick and easy, and that our policies are a good price.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good morning Mr Ledwith,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our service to be 1st class!.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Amazing Company easy to work website…
Amazing Company easy to work website and everything is easy to understand
100% recommend
Cheapest travel insurance around then any other competitor
10 April 2026
Reply from Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our website easy to work with and understand.
We are also glad to learn that you found our policy prices to be cheap.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Form filling a little confusing
The instructions and form filling on line were a little confusing when it came to the medical screening.
9 April 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Roberts,
Than you for taking the time to leave your feedback for Covered2Go on Trustpilot.
We are sorry to learn that you found the instructions and form filling regarding the Medical Screening to be confusing.
We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
It’s great having Covered2Go travel…
It’s great having Covered2Go travel insurance, competitive rates, peace of mind knowing you are capable hands.
7 April 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Hughes,
Thank you for your 5 star review.
We are delighted to hear that you found our travel insurance to be competitively priced and that it provides you with peace of mind. It’s great to know you feel you are in capable hands.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Always straightforward and helpful!
7 April 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Cameron,
Thank you for your 5 star review.
We are delighted to hear that you have found our services straightforward and helpful.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good afternoon Julie,
Thank you for taking the time to share your 5 star review.
We are happy to have received your kind comments.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good afternoon Mr Bevan,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be easy and that the policy premium was not too high for you.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Your website is ridiculous
Your website is ridiculous, can't log in with the supplied details, can't reset password.
30 March 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for providing your feedback for Covered2Go on Trustpilot.
We are sorry to learn of the difficulties you have experienced regarding your login.
We can confirm that we have emailed you directly to provide further assistance.
We trust this to be in order.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be fast and efficient and that the price was competitive.
Thank you for choosing Covered2Go for your travel Insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be quick and that your policy was reasonably priced.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Five star service when I got through
Five star service when I got through. Nice to beable to take out insurance over the phone with minium fuss.
24 March 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you found our service to be five stars and that there was minimal fuss when taking out your policy over the telephone.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Great customer service and straightforward renewal process
Missed the renewal date but very easy to pick up a few days after expiry and get excellent cover at what I consider to be a good price.
23 March 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Coered2Go on Trustpilot.
We are delighted to learn that it was easy to pick up your renewal even though your renewal date had passed and that you find our cover to be excellent and a good price.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Good, clear policies and forms with competitive price
The cover offered and the levels of cover were easy to understand. The online questions were easy to understand and complete. The only reason for not giving 5 stars was that I found having to deal with two separate companies with two separate payments for travel and medical insurance somewhat confusing.
17 March 2026
Reply from Covered2Go Travel Insurance
Good afternoon Roger,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you found our policies to be good, clear and competitively priced.
We are sorry that you found the separate processes for the main policy and Medical Declaration to be confusing, and we can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our staff to be polite and friendly and that they were able to explain the aspects of the policy clearly to you.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy to renew …
I renewed my annual travel insurance today, it only took about 5 minutes on the phone. I received instant confirmation so can now book my flight with confidence.
17 March 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mrs Allison,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer and that renewing your policy over the telephone with our agents was quick. We are also glad that the purchase of your insurance has now enabled you to book your flight with confidence.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Got a quote online all very straight…
Got a quote online all very straight forward and easy to get the correct quote.
13 March 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Fearon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of obtaining the correct quotation online was straight forward.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable trip.
Best wishes,
Gracie
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