Cover4Rentals Reviews 

2,761
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,397 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing, finding it significantly more affordable than options from rental companies. Many people appreciate the straightforward and easy-to-use website, which simplifies arranging cover and managing policies. The claims process is often described as simple, efficient, and quick, with many consumers reporting prompt settlements and good communication. However, some customers also noted occasional difficulties with website functionality, such as login problems, generic error messages, or issues on mobile devices. A few other people also felt that the claims form could be time-consuming to complete or sometimes required additional explanations or document submissions.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience, highlighting the simplicity and... See more

Price

Customers consistently note positive experiences with price, finding it very competitive and much cheaper... See more

Website

Reviewers mention positive feedback about the website, with many customers finding it easy to use, navigate,... See more

Claim

People report ambiguous experiences with claim processes, with many reviewers finding the online claim... See more

Service

Consumers find service to be positive, with many expressing satisfaction and recommending the company for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service so far, I made one small claim on a car rental last summer (small bumper scratch on a bumper full of scratches) I had photos of everything except that section of the bumper, was hit for... See more

Company replied

Rated 5 out of 5 stars

Easy and practical insurance for rental cars across Europe! Good customer service and they came through when I needed them for a rental car issue. I will keep going with this insurance for as long a... See more

Company replied

Rated 5 out of 5 stars

Great website, very easy to buy good value car hire excess insurance. I bought an annual policy - bit cheaper than buying for each holiday. But much cheaper than buying from the rental company. Ha... See more

Company replied

Rated 5 out of 5 stars

Having been very upset by Goldcar finding a tiny scratch on my hire car in Menorca and sending me a bill of £191 I was not hopeful of getting my claim settled. How wrong I was, yes the on line for... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About Cover4Rentals

Written by the company

After experiencing the costly excess waivers often sold by car rental companies, Cover4Rentals was created. We offer a fairer, more affordable alternative to help drivers across Europe avoid unnecessary costs and access reliable protection when renting a vehicle.

We’re dedicated to helping customers reduce the overall cost of car hire by offering straightforward, comprehensive cover at a fraction of the price typically charged by rental companies.


Contact info

Rental Car Excess Insurance

Car rental made fairer and more affordable with Cover4Rentals

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,761)

2,465 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Cover4Rentals logo

Reply from Cover4Rentals

Hi Robert,

We're glad to hear that your booking experience was both simple and fast. Your positive feedback is much appreciated!

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy process and good price…

Quick and easy process and good price all good so far

8 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Mike,

We're pleased to hear you found the process quick and easy, and you were happy with the price. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Good service so far

Good service so far, I made one small claim on a car rental last summer (small bumper scratch on a bumper full of scratches) I had photos of everything except that section of the bumper, was hit for 300€ .. submitted my claim, was all sorted within 30 days .. have just renewed for another year

30 August 2025
Cover4Rentals logo

Reply from Cover4Rentals

Hi Michael,

Sorry to hear about the damage to the hire car, but it’s great to know your claim was handled smoothly and settled within 30 days. We’re also delighted that your experience has given you the confidence to renew your cover for another year. Thank you for your review!

Kind regards,

Anna

Rated 5 out of 5 stars

Ecellent service with a great customer service

Ecellent service. Great customer service. Low price policy with different option based on my needs. Strongly recommended.

10 July 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Dimitris,

Thank you for your wonderful feedback! We're so pleased to hear that you experienced excellent service and great customer support.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy now give me a break from these…

Easy now give me a break from these endless surveys

6 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Tony,

We’re pleased to hear you found the process easy. We’re sorry to hear the review requests felt excessive but thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy renewal

I am renting cars in different countries and using cover4rentals insurance. I have not claimed yet, so can't review on it.

29 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Tetyana,

We appreciate you sharing your experience with us. We are glad to know that our car rental excess insurance has been useful for your international travels.

Kind regards,

Anna

Rated 5 out of 5 stars

Amazing value

‘Which’ recommended. Simple and easy to arrange and….

I had been quoted £350 to add full insurance by one of the major renters for a 14 day hire costing £400……

This annual policy cost less than £70…amazing value!

8 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Bryan,

We’re delighted to hear you found the cover easy to arrange and that our Which? Best Buy recommendation helped give you confidence in your choice. It’s also great to know you found the annual policy such good value. Thank you for your review!

Kind regards,

Anna

Rated 5 out of 5 stars

Good easy to deal with

Good easy to deal with

6 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Simon,

We're so pleased to hear that you found Cover4Rentals easy to deal with. Thank you for taking the time to share your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars
Cover4Rentals logo

Reply from Cover4Rentals

Hi Lee,

We're happy to hear you found it simple and quick to take out a Cover4Rentals policy!

Kind regards,

Anna

Rated 5 out of 5 stars

Gigantic empathy and comprehension showed!

I bought a car policy without worldwide coverage and when I reach the car dealer in the USA they made me pay I had a full coverage for a value of 600 dollars. I was travelling with my family and I had to made a quick decision.
The day after I received an email from Cover4Rentals (C4R) informing me that I could upgrade the insurance policy but it was too late...I had already paid 600 dollars. Imagine the frustration and the pain for my wallet.
After explaining this to C4R they have supported me and reimbursed the money (75 euros) showing an enormous amount of comprehension and sympathy. I will definitively be using C4R again in the future and I will always recommend you. Thank you and God bless you.

9 July 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We’re sorry to hear about the situation you found yourself in while travelling, but we’re delighted our team was able to help and provide a positive outcome. Thank your for your kind words!

Kind regards,

Anna

Rated 5 out of 5 stars

Great Value and outstanding Support

Cover4Rentals is my go-to choice for closing the gaps that standard rental car insurance policies often leave behind and avoiding the expensive additional insurance options offered by rental companies at the counter. Not only is Cover4Rentals very competitively priced, but it also provides excellent coverage and great value for money.

What impressed me even more, however, was their outstanding customer service and flexibility. Due to an unexpected surgery for my father-in-law, I had to postpone my trip at very short notice and therefore needed to cancel my policy. Although the terms would normally not have allowed for a refund, Cover4Rentals handled my case with great understanding, compassion, and without any hassle.

A huge thank you to Molly from Customer Support for her kindness and exceptional assistance during a difficult time for our family.

Highly recommended!

9 July 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Marco,

We’re delighted to hear you found Cover4Rentals to be great value and that our cover has become your go-to choice when hiring a car. It’s especially rewarding to know our team was able to support you during what must have been a difficult and stressful time for your family.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to buy insurance.

Great website, very easy to buy good value car hire excess insurance. I bought an annual policy - bit cheaper than buying for each holiday. But much cheaper than buying from the rental company.
Have to wait and see what happens if i ever have a claim.

8 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Philip,

It's wonderful to hear that you found the Cover4Rentals website user-friendly and our annual policy to be great value. If you ever need to make a claim, our team will help make the process straightforward.

Kind regards,

Anna

Rated 4 out of 5 stars

Rated as 'Which' best buy and seems…

Rated as 'Which' best buy and seems fairly comprehensive cover. Easy to set up cover. Suspicious of all insurance companies when it comes to claims so only time will tell if this lives up to its best buy ranking. UPDATE - response from company shows they are listening and care what people say. Gives me confidence in their reputation.

7 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi David,

Thank you for your review. We’re glad you found the cover straightforward and comprehensive. We appreciate your comments and, if you ever need to use the policy, our team will be there to support you.

Kind regards,

Anna

Rated 5 out of 5 stars

Very straightforward

Very straightforward to purchase the C4R excess waiver insurance and at a very competitive price. I cannot comment on the claims process as I haven't made a claim.

8 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We're pleased to hear that you found the purchase process straightforward and our pricing competitive. We're here to help you if you do need to make a claim.

Kind regards,

Anna

Rated 5 out of 5 stars

Good quick service

Good quick service

5 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Sharon,

We're happy you were happy with your experience on the Cover4Rentals website.

Kind regards,

Anna

Rated 5 out of 5 stars

Reliable insurance I had damage on…

Reliable insurance I had damage on front screen on my rental car, after providing all docs claim was accepted and I got my money back. Transparent procedure online as well!
Patryk

9 July 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Patryk,

We’re really pleased to hear your claim for the windscreen damage was handled smoothly and that you received your reimbursement after providing the required documentation. It’s also great to know you found the online process clear and transparent throughout. Thank you for your kind words!

Kind regards,

Anna

Rated 5 out of 5 stars

What you hope for and what you get

The app is excellent and whenever questions arise, Cover4Rentals responds quickly and helpfully

6 July 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We are so happy to hear that our website is excellent and that our team provides quick and helpful responses to your questions. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Fine

Fine, but didn't have to claim

7 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We’re glad everything went smoothly and that the cover provided reassurance while you were travelling. While you didn’t need to make a claim this time, it’s good to know the policy was there should you have needed it.

Kind regards,

Anna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look