Courtyard.io Reviews 400

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the variety of packs and the quality of their pulls. Many people also appreciate the platform's user experience, describing the interface as clean, easy to navigate, and visually appealing. However, some customers also noted issues with customer service, mentioning slow response times or unresolved problems. A few other people also felt that the website could be glitchy, with some experiencing difficulties with the shipping screen or login errors. Additionally, some reviewers were not happy with the pricing, citing high shipping costs and fees that they felt were unreasonable or made the overall experience feel like a rip-off.

What people talk about most

Product

Consumers find the product offerings to be positive, with many appreciating the wide selection of pack... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the platform's ease of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support as amazing,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform's ease of use, clean... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express dissatisfaction with hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

400 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

A constantly improving experience

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc, one of the most iconic cards, out of a $50 pack!

4 May 2026
Rated 5 out of 5 stars

Courtyard stands above the rest

Of all the different websites to open packs, Courtyard.io stands above them all. They always have something for everyone, are constantly doing a limited drops and payouts are super fast. 10/10

4 May 2026
Rated 3 out of 5 stars

I like the app, services…

I like the app and the services. But I must admit I was disappointed with one of my orders and how it was handled. One of my packages was lost and I was just told there was nothing the company could do. I just think if something like that happens I would at least extend a discount/bonus point for the next purchase. I think it would you the company cares. Other than that the rest its good.

23 March 2026
Rated 3 out of 5 stars

My feedback

Things have got a lot better such as performance but there are still very critical bugs regarding wallet balance. I have already found bugs which was verified by support that essentially lost money for the user. I actually had to hound the support ppl and find the exact areas of the bugs and even then it was difficult. There is one bug recently where money mysteriously disappeared from my wallet. Audit logs and polygonscans doesnt reveal anything... Currently submitted to support channel but no response as of yet.

Another frustrating thing is use of language and where its not obvious where theres a fee and no fee. It's better now but I cant help but think its on purpose where the language was left purposely vague.

4 May 2026
Rated 5 out of 5 stars

Good stuff

I enjoy the wide selection of pack choices and various sports. I applaud the streamlined process from first opening a pack to selling on or shipping to me.

4 May 2026
Rated 5 out of 5 stars

Great repack site

I have bought and sold hundreds of cards on courtyard and have had very good experiences. I have gotten some great pulls(10x plus), and I feel that courtyards pricing is accurate and reflects market comps. I have also shipped a number of cards and have had zero issues with this process.

4 May 2026
Rated 4 out of 5 stars

Fun gambling with a few glitches

Glitchy on payment and wallet at times. Overall I’ve had fun and some occasional luck on cards and comics. I do find the “randomness” to be in question as sometimes I’ll pull the same item very close together which is annoying and disappointing. Overall solid minus these notes.

4 May 2026
Rated 5 out of 5 stars

Courtyard is the Best

I have used Courtyard for some time now and I always enjoyed how smooth and easy it was to rip some cards. Customer service is quick and responsive to issues and concerns. The site is easy to use. The best part is, you are just a few clicks away from finding that grail you have been looking for!

4 May 2026

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