CourtRec.com Reviews 

1,759
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 759 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for providing fast solutions, taking time to listen carefully, and handling various requests efficiently during conversations. Consumers find the overall service and digital user interface to be smooth and reliable, noting that support agents respond promptly on live chat to resolve problems without delay. However, some people mentioned unexpected charges and less clear billing options when starting to use the platform. A few reviewers also noted confusion regarding initial enrollment, stating there was little indication of ongoing fees before finally contacting the support team for clarification.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting prompt and efficient support through... See more

Staff

Users describe positive interactions with staff, frequently highlighting the promptness and helpfulness of... See more

Response time

Consumers express great satisfaction with the response time, frequently praising the fast and efficient... See more

Service

Customers had positive experiences with service, frequently praising quick response times, helpful support... See more

User experience

Reviewers express great satisfaction regarding user experience, highlighting seamless, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was great, it provided a lot of useful information…. I found the information was very accurate. I will keep them as a FAVORITE 🤩 in my search engine. 💫💫💫STELLAR CUSTOMER SERVICE �... See more

Rated 5 out of 5 stars

I had a problem and was able to get it resolved quickly and promptly. Great customer service. I needed to cancel a subscription.

Rated 5 out of 5 stars

Quick response, I received the assistance I was looking for immediately. No pressure to change my account or continue with a service I no longer need. Thank you for the professionalism and prompt so... See more

Rated 5 out of 5 stars

The invoice I was seeking was promptly emailed without hesitation. Quick, fast, reliable service. Thank you.


Company details

  1. Information Service

Written by the company

Access publicly available court records in easy-to-view reports. Email support@courtrec.com or call 1-877-524-7143 for support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,759)

742 reviews in the last 12 months

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Rated 3 out of 5 stars

Beware recurring charges

The information they provided was helpful, HOWEVER they signed me up for recurring monthly subscription without notification and continued charging me. I reached out and they closed my account but did not give a refund for the recurring charges already absorbed by me. Be careful.

21 July 2026
Unprompted review
CourtRec.com logo

Reply from CourtRec.com

Hello,
Please contact us at support@courtrec.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Rated 5 out of 5 stars

Canceled prior charges! Excellent!

The site has been charging me for use even though I thought I had canceled the subscription immediately after my first use. I asked the agent to close the account, then asked if she could refund the previous two months. She did so and I was pleasantly surprised?

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Accurate results of court records in my…

Accurate results of court records in my name and DOB. Was told I had "multiple charges keeping me from a real job" even after I told them I just recently passed a federal background check. 😳 your info helped me with my state and the issues I was receiving from a specific company as well as calling Florida and telling them ive only been to Florida once and thay was recently but my cousin Mathew Schwartz/Pierce was living in Florida and bragged to my sister he got out of a DUI by using my info. Got that all sorted out with this companies info and records results.

21 March 2026
Unprompted review

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