CourtRec.com logo
Visit website

CourtRec.com Reviews 

1,759
•
TrustScore 4.5 out of 5

4.7

Information Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 759 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for providing fast solutions, taking time to listen carefully, and handling various requests efficiently during conversations. Consumers find the overall service and digital user interface to be smooth and reliable, noting that support agents respond promptly on live chat to resolve problems without delay. However, some people mentioned unexpected charges and less clear billing options when starting to use the platform. A few reviewers also noted confusion regarding initial enrollment, stating there was little indication of ongoing fees before finally contacting the support team for clarification.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting prompt and efficient support through... See more

Staff

Users describe positive interactions with staff, frequently highlighting the promptness and helpfulness of... See more

Response time

Consumers express great satisfaction with the response time, frequently praising the fast and efficient... See more

Service

Customers had positive experiences with service, frequently praising quick response times, helpful support... See more

User experience

Reviewers express great satisfaction regarding user experience, highlighting seamless, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was great, it provided a lot of useful information…. I found the information was very accurate. I will keep them as a FAVORITE 🤩 in my search engine. 💫💫💫STELLAR CUSTOMER SERVICE �... See more

Rated 5 out of 5 stars

I had a problem and was able to get it resolved quickly and promptly. Great customer service. I needed to cancel a subscription.

Rated 5 out of 5 stars

Quick response, I received the assistance I was looking for immediately. No pressure to change my account or continue with a service I no longer need. Thank you for the professionalism and prompt so... See more

Rated 5 out of 5 stars

The invoice I was seeking was promptly emailed without hesitation. Quick, fast, reliable service. Thank you.

Company details

  1. Information Service

Written by the company

Access publicly available court records in easy-to-view reports. Email support@courtrec.com or call 1-877-524-7143 for support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,759)

741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Helpful

Helped me with some info when I couldn’t locate my paperwork not sure about the billing price but make sure to cancel when done it was easy i did threw chat

29 July 2026
Unprompted review
Rated 2 out of 5 stars

Got charged for multiple months

I went on this site and got a great report. I only wanted one report but they signed me up for a recurring change of $30 which I didn't ask for. They canceled my account but only after multiple months of charges. Buyer beware.

29 July 2026
Unprompted review
CourtRec.com logo

Reply from CourtRec.com

Hello Jeff,
Please contact us at support@courtrec.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look