Course Gate Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and politeness of the staff, noting their dedication to ensuring satisfaction and providing clear guidance. The customer service is consistently highlighted as excellent, with many appreciating the quick and efficient resolution of issues, often receiving immediate assistance. Reviewers find the courses user-friendly, enjoyable, and filled with valuable information, covering a wide range of topics and offering a smooth learning process. However, some people mentioned experiencing web issues, such as pages not loading or courses not opening, and found the website's layout and functionality sometimes problematic. Additionally, a few customers felt that some course content was outdated, lacked practical elements, or did not include expected video tutorials, leading to some disappointment.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the courses user-friendly, enjoyable, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Product

Customers consistently note ambiguous experiences with the product, with many finding courses informative and... See more

Customer service

People report positive experiences with customer service, often describing it as great, wonderful, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied


Company details

  1. Education Center

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick service thank you

8 July 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Rebecca,

You're welcome. It's pleasure for us to get excellent feedback from you. The Course Gate Team is always known and admired for the quick services and always devoted to keep this up.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Really good courses in there and they…

Really good courses in there and they provide you assistance always.

1 July 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hello Larissa,

Thank you for your time and excellent feedback. We always try to provide the best possible support and content to our learners and are pleased to know that you enjoyed your time with us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

It was quite fast and efficient and…

It was quite fast and efficient and very friendly, rellay nice customer service

10 June 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Fernando,

We are pleased to know that you have enjoyed our service. Your feedback will motivate us to work more efficiently in future. Thank you for your excellent review.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Rocky Smith-thank you for your support.

7 June 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Ifra,

You are welcome. Rocky is one of the best agents in our team. He will be thrilled to hear about your excellent review. Thank you for rating us 5 stars.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Course gate course for Phlebotomy…

Course gate course for Phlebotomy Technician training. I found this course very useful, I could do it in my own time which worked really well with the children. It has helped me gain more knowledge to help in my future career goals.
Also, help desk staff where very helpful and supported me when I had technical trouble.
Thank you

30 May 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Vicky,

You are most welcome. We are delighted to know that our course has helped you in your professional development. We are also glad to know that you have enjoyed our service. Thank you for sharing your great experience with us.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Amazing Rocky smith was

Amazing Rocky smith was! Really helped me and very quick to! X

25 May 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Nicole,

We are glad to know that you have enjoyed our service. Rocky is one of our best agents. We are pleased that you have had a great experience with him. Thank you for your excellent review.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

YOU MADE MY DAY ROCKY!!!!

I have been enrolled in a certain course for a year, and life happened so I wasn't really able to consume it, until I realized lately that it was expiring soon, so I started studying it, but still I have school and work to attend to with less time to focus on the certification, but I badly wanted to gain the certificate. Just 9 hrs before it will expire, I tried to reach out to the customer service (Rocky Smith) to see if I could extend it free of charge, and thank God Rocky rocks!!!!! He helped me with my problem!!!! Even though I only asked for a week, he gave me more time, extremely helpful and patient. Thank you also Course Gate!!! You have an amazing customer service. Beyond happy with you...

18 May 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi, We are pleased that you have enjoyed your experience with us. We have a great customer support team working hard to give you the best service. Rocky is indeed a great agent in our team. We are glad to see that you have enjoyed his service. Thank you for your excellent review. We believe we can see you in more courses in future.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Rocky was extremely helpful and had my…

Rocky was extremely helpful and had my issue resolved in under 10 mins this to me will keep me coming back and using this service more

18 May 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Debbie,

We are delighted to know that you have enjoyed our service. Rocky is one of the best agents in our team. We are happy to see that you have received excellent service from him. We are eagerly waiting to serve you more in the future. Thanks for your excellent feedback.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Really informative lessons to follow…

Really informative lessons to follow along and great customer support.
Thank you Course Gate. I’ll definitely consider more accredited courses through you.

13 May 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Hanane,

We are delighted that our course has met your expectations and that you have enjoyed your experience with us. Thank you for your excellent feedback. We hope to see you seen in more courses.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Rocky responded to my query straight…

Rocky responded to my query straight away. Excellent service - Thank you

11 May 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Kerry,

You are welcome. Rocky is indeed one of our best agents. We are so happy to hear that you have enjoyed his service. Thanks for your excellent feedback.

Regards,
Course Gate

Rated 1 out of 5 stars

Cooking (Chef) Course- It's a well disguised scam

I purchased this on Wowcher for £9, the original price was £175.
I have to say that this is a bit of a scam. It's not worth £1.
The course modules looked so interesting and well put together, the content is a joke.
Each module consists of a short article and sometimes a video they've taken from YouTube.
For instance, the module on equipment for chefs can be summed up as 'chefs use many things like different knifes and a chopping board. They also clean and store these items'. Then a video from Gordon Ramsey that they nicked off YouTube.

It's not even basic content, it is essentially a scam. You can watch all these videos on YouTube for free and the articles are useless unless you're a small child.
I went through the entire content in less than 30min, it is not worth £175 by any means.
Please do not waste your money.

30 April 2022
Unprompted review
Rated 5 out of 5 stars

Thumbs up to Rocky!!

I spoke to rocky who assisted me with great customer service and patience.

He was lovely kind and friendly and helpful and was able to resolve my issue eficiently.
Many thanks Rocky!!!
Kind regards
Tahera

14 April 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Tahera,

We are pleased to hear that you have enjoyed our service. Rocky is one o the best agents in our team. He will be thrilled to hear about your review. Thank you for your excellent feedback.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Thank you for the customer support

Thank you for the customer support. I have tech issues and couldn't open links to my course, but was helped by Gary. I appreciate the quick, helpful response on your live chat.

22 March 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Alexandra,

Thank you for sharing your experience. We have one of the best teams in customer support. Every member of the team are very active, and Gary is one of the best among them.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

The customer service is very helpful

The customer service is very helpful, every time I had a question or a problem the answer was provided almost straight away.

16 March 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Kate,

We are glad to hear about your wonderful experience with our customer service. Our team works very hard to give you support all the time. Thank you for your fantastic feedback.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Always helpful

Always helpful. Thank you.

16 March 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi James,

Thank you for your valuable feedback. We are happy to hear that you have enjoyed our service.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very helpful

9 March 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hi Theresa,

We are glad that the course has come up to your help. Thank you for 5 star rating!

Kind regards,
Course gate

Rated 5 out of 5 stars

The course was very informative and…

The course was very informative and clear

19 February 2022
Unprompted review
Course Gate logo

Reply from Course Gate

Hey Melisa, We are glad that you found our course very informative and resourceful. Thank you 5 star rating! We appreciate your feedback.

Kind Regards
Course Gate

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