Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... See more
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See what reviewers are saying
The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... See more
Karen Brown is nothing but professional and an absolute genious in her work. I have no idea how she did it but she has literally turned me around for the better. I now have self worth, am able to m... See more
I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... See more
Company replied
Company details
Written by the company
Connecting you with therapists working online and across the UK. Part of the Happiful family.
Contact info
Building 3, Riverside Way, GU15 3YL, Camberley, United Kingdom
- 0333 325 2500
- support@counselling-directory.org.uk
- counselling-directory.org.uk
Counselling Directory - Kellie High
Through the Counselling Directory, I came across Kellie High, a warm kind and easy to talk to therapist, which I believe is one of the hardest parts of seeking therapy, is finding someone that you can connect with and open up to easily, she absolutely made this possible even over a video call - I can’t recommend her enough, her kindness, knowledge and commitment to helping me through this time does not go unnoticed.
Nice and easy
Nice and easy to use with a lot of different counsellors to look through and read what they have to say.
I found this website very useful.
Karen Brown an OUTSTANDING therapist
Karen Brown is nothing but professional and an absolute genious in her work. I have no idea how she did it but she has literally turned me around for the better. I now have self worth, am able to move forward and let go of issues that negatively impacted me and am flourishing in my new found person.
Cannot recommend this lady enough.
They don't care anymore
They company was helpful when I started but steadily each year, I got less clients referrals from this directory. They try to do more than help clients find a therapist and a therapist get referrals. This is the main reason I joined. They have really lost their sense of direction and they don't seem to care. They responded quite coldly to my concerns telling me I am free to leave the directory if I am not happy instead of trying to improve their original service, which should be to connect therapists and clients. They just don't seem to care as they have reported their business is growing. Why should they worry about individuals dissatisfaction. I am very disappointed and will take my business elsewhere. BACP directory is really helpful and still places focus on the sole purpose of a directory.

Reply from Counselling Directory
Warm
Warm, friendly and supportive staff. Easy to access support. Clear instructions and demonstrated integrity.
Have heard good reports about the Counselling Directory from other therapists.
Friendly and efficient service
Friendly and efficient service, would recommend.
Very understanding of the situation
Fantastic service from the team
Fantastic service from the team. Really easy to use. Recommend highly
Excellent personable customer service
Excellent personable customer service.
The team at counselling directory are amazing- they actioned my requests very quickly. It's really important to me that there is transparency and the ability to fix things when I use a service. I highly recommend Counselling Directory.
counselling directory is very easy to…
counselling directory is very easy to use and very professional .
Easy to use
Easy to use, friendly support when needed and clear.
I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to use and set up. Would be nice to have an intorductory rate for the first few months whilst getting your business up and running, as its more money straight out the bank before anything is coming in.
A good start
I have only just left a message but the site was very clear and easy to navigate.
Joining Counselling Directory
The process of creating a profile on Counselling Directory was straight forward, and their website easy to navigate. The welcoming telephone call from Lucy of the Membership Department was a nice touch, followed by a very helpful email from her with guidance as to how to make the most of the membership and how to improve my profile to get maximum attention from perspective clients. As such, it was a rewarding experience, and I am most excited to be on the Directory.
The website was really helpful and…
The website was really helpful and clear ,and was just what I was looking for in therapy would recommend
really helpful friendly staff.
Yellow taxis
The web page was clear and easy to use, until I got to the verification page, where I was asked to identify images with taxis. I was confused by the photos until I realised that they were of American street scenes, and I happen to know that American taxis are yellow, which is largely not the case in the UK (yet). Hence the 4 star rating
I lost my wife to ‘lynch syndrome’four…
I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough to stop this desease ending her life! John CF.

Reply from Counselling Directory
Joining THE COUNSELLING directory has…
Joining THE COUNSELLING directory has been one of the easiest sign ups. The team check in with you and even contact you when all checks have been done and they make your profile live. I have a friend who has been using them for a year now who recommended them to me.
Easy to navigate the site
The site is easy to navigate. Great, helpful, and prompt responses. A really good experience. Thank you!
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