I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been Cotton Traders customers for many years, so am well aware of the quality and value of their clothing ranges. These items came to the usual good standards, competitively priced. Ordering through t... See more
Company replied
I've been a customer of Cotton Traders for years. I keep coming back because I'm consistently very pleased with the quality, fit, styling and prices of the goods on offer. I mostly buy clothes, but... See more
Company replied
I order quite regularly from Cotton Traders and I never have been disappointed so far. The products are great, of good quality and they are a good fit. There are plenty of promotions too which come u... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212K reviews
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I purchased six pairs of Jeans in…
I purchased six pairs of Jeans in various colours.
They were on offer which made buying a more delightful experience.
They are good quality and have the same comfort as similar trousers which I first bought from this company nearly thirty-years ago.
An excellent range of sizes for waist and leg as well.
Excellent service and with quick and reliable delivery too.
9 June 2026
Good quality, however, inside leg, length an issue.
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which necessitated turning up. I also ordered 29" in the tapered chinos and these were spot on.
So Cotton Traders should address the inside leg measurements on Ultimate and Signature, because they are not as they should be.
Delivery super fast within a day via Evri.
21 July 2026
Yet again another great buy
16 July 2026
Lovely quality swimwear
21 July 2026
Love everything that I purchase
Love everything that I purchase, very rarely have to return items, fit is great.
20 July 2026
I used order and collect in Andover…
I used order and collect in Andover garden centre store. Really easy, efficient and very friendly staff.
19 July 2026
Very good quality and beautiful…
Very good quality and beautiful colours. Size is accurate. Smooth delivery as well.
21 July 2026
The goods are good quality
The goods are good quality. The staff always very pleasant and ready to help what ever inquiry the customer has. Delivery never failed always on time promised. Returns and refund excellent. Very good company to deal with.
30 July 2026
May use AI-assist with repliesRead more
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Very disappointed in delivery times …
Very disappointed in delivery times Took ten days !!
21 July 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. I do apologise that the delivery took 10 days to arrive. I have issued back the delivery charge on this occasion, please allow 3-5 working days for it to show.
Kind Regards
Hannah
Quick and easy to order
Quick and easy to order, regularly informed of progress, prompt delivery.
21 July 2026
Style comfort.
Good morning , I am satisfied with the orders that I have made from Cotton Traders . Thank you. The outfits are comfortable and fit me. well.Machine washable . Cotton traders can be reccomended. They are a well known name
21 July 2026
Reply from Cotton Traders
We’re so pleased to hear that you are satisfied with your orders and that the outfits are comfortable and fit well. It’s wonderful to know that you would recommend us.😊
Reply from Cotton Traders
Thank you for your positive feedback. We’re so pleased to hear that you are happy with the excellent quality and great fit of your purchase.
I was able to go into my nearest shop &…
I was able to go into my nearest shop & try on a top but unfortunately it was too big & I needed the size down but they didn't have any in. So I ordered 2 in the size I wanted online & got them delivered to the shop for free & I collected when I was passing a few days later. So easy. I love the tops & I even got asked whilst out that my top was lovely & where did I get it. Made me feel good.
21 July 2026
Reply from Cotton Traders
We’re pleased to hear you had such a positive experience with our click and collect service. It’s wonderful that you love your new tops and that they made you feel good.
very satisfiedgood qaulity and comfortable,5stars…
good qaulity and comfortable,5stars from me thank you
21 July 2026
Reply from Cotton Traders
Thank you for your positive feedback. We’re so pleased to hear that you are happy with the good quality and comfort of your purchase.
Shoes advertised as wide fitting but on…
Shoes advertised as wide fitting but on receipt found them to be a normal width size. Out of pocket with postal costs.
21 July 2026
Reply from Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear of your disappointment with the width of the shoes, and I have passed your valuable feedback to our buying team. I have today issued you with a further refund so that you have now received a full refund. This refund will show back in your original payment methos within the next 3-5 working days.
We sincerely apologise for any inconvenience caused by this and I do hope that we can meet your needs in the future.
Kind regards,
Jennifer
Reply from Cotton Traders
We’re so pleased to hear that you found our product well made, well priced and that it arrived on time and was well packaged. Thank you for your wonderful feedback.
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