I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Have been buying the casual suede slip ins for many many years you have now changed them the sizes are all over the place size 8 is now seems a size nine so sending them back.
Easy to locate what was required, useful size guide, order delivered in a timely fashion. Good fit, good quality and lovely colour.
Once again all the products that I ordered were of excellent quality and fitted us well. Cotton Traders is my go to place for clothing and is hard to beat.
Very pleased with the costume. finally received it after phoning cotton traders up and they sent another one as Evri lost the first parcel
Ordering is very easy on Cotton Traders website. I ordered a swimsuit and I am SO pleased with it. The quality is very high and its a comfortable fit, giving me confidence in wearing swimwear. Delivery was perfect with notifications to communicate the journey of my order
Very easy to order the top that I wanted online. The order was dispatched quickly & arrived safely a few days later. Always a bit iffy ordering something online but I’m very pleased with the quality & fit of this top.
Would certainly recommend.
I am Gold member and love Cotton Traders.
I have used you on many occasions, both online and shops .
Went online today to place an order , selected the item, would not let me transfer to basket, ended up ringing through to place the order , not a pleasant experience with your call handler , I was left feeling like I was a complete inconvenience to her . I think she requires a bit of retraining in handling incoming customer calls.Called at 16:59 , Monday 27 July and spoke with Amy . AND TO ADD INSULT TO INJURY JUST DISCOVERED THAT THE CALL TO 0844 844 1111(NUMBER THAT YOU ADVERTISE ) IS GOING TO COST ME £9.80 , THATS JUST WIPED MY 15% DIDCOUNT OUT
Excellent clothes and delivery. Waist sizes 36-38 for trousers/shorts can vary significantly so difficult to order correctly in that range.
Very reliable regarding delivery came when given the info.
Thrilled with my purchases,yet to wear my blouses.
Nice top, good quality and fit. Bought to wear with swim shorts I already have. Thank you.
Very pleased with my order arrived on time would use cotton Traders again.
Items arrived just in time for my holiday.
Good quality and reasonably priced.
Excellent quality as always. I tend to buy in the sales so I get good value for money!
I have just received a twin pack of leather belts, one brown the other black, quality befits a cotton trader item, very satisfied customer.
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