Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more
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I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more
Company replied
I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Th item was good quality and a…
Th item was good quality and a beautiful colour - just what was wanted- and
Delivery was prompt
What more could you want!
20 August 2026
Quality Products Always
The women’s jacket was brand new and of very good quality fabric. Unfortunately I have to return it because it was not quite the right size for me. However, they did me wrong by deducting postage from my refund but they subsequently refunded the money when I complained to a very nice gentleman who answered my telephone call. I will recommend Cotton Traders for the market quality products. Thanks for that kind gesture.
8 July 2026
Sizing seems to have been increased in…
Sizing seems to have been increased in women’s clothes, my usual size for years now is too big.
PJ set not all cotton so disappointing.
Although I kept the underwear I’m disappointed that it’s made in China, can’t we have it made in the UK?
22 August 2026
The goods are excellent value and as…
The goods are excellent value and as requested.
All very good, thank you
20 May 2026
May use AI-assist with repliesRead more
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Great quality and a reasonable price
Great quality and a reasonable price. easy to use website
18 July 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the excellent quality and reasonable price of our products. It's also wonderful to know you found our website easy to use. Thank you for your wonderful feedback!
Everything worked like clockwork
Everything worked like clockwork. What was ordered was delivered earlier than the initial time estimate given.
1 September 2026
Unprompted review
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that everything went smoothly with your order and that it arrived even sooner than expected.
Reply from Cotton Traders
Thank you for your positive review 😊
Haven't recieved order
Haven't recieved order. Apparently it was delivered, more like dumped somewhere by Evri. Cotton Traders aren't replying, I want a refund. Avoid any company that uses Evri, they will not engage
4 August 2026
Unprompted review
Your staff in the Trentham store are so…
Your staff in the Trentham store are so friendly, helpful and efficient it is always a pleasure to call in, even when I don’t actually but something. I have so many articles of Cotton Traders clothing we joke that I am modelling for them!
1 September 2026
Unprompted review
Reply from Cotton Traders
We are so pleased to hear such wonderful feedback about our staff in the Trentham store! It's fantastic to know that their friendliness, helpfulness, and efficiency make every visit a pleasure. We love hearing that you have so many of our articles of clothing!
Items ordered good quality and…
Items ordered good quality and delivered quickly. However did not receive backpack offer.
21 August 2026
Reply from Cotton Traders
Dear Maureen,
Thank you for your review. We're glad to hear that the items you ordered were of good quality and delivered quickly. We are sorry to learn that you did not receive the backpack offer. On checking your account there does not appear to be a promotion code entered on the order. Be assured I have arranged for the backpack to be sent under separate cover and should be with you within 3 working days.
Kind regards,
Andrea
Nothing but praise
Service, as always, excellent.
Prompt delivery and items as ordered were a good fit and of first class quality
Yours, Mike G.
22 August 2026
Reply from Cotton Traders
Dear Mike.W.G,
Thank you for your review. We're glad to hear you consistently receive excellent service. We understand your frustration regarding the telephone number, we would advise you to contact your telephone service provider regarding this as they will have a restriction applied on premium rate numbers.
I can see you have published your telephone number, as this is sensitive information may I ask you to edit your review and remove this.
Kind regards,
Andrea
Two pillows
Ordered two pillows, delivery was very fast and efficient. The pillows are great quality and very comfortable.
22 August 2026
Reply from Cotton Traders
We're so pleased to hear that your pillow order arrived quickly and efficiently! It's wonderful to know that you find the pillows to be of great quality and very comfortable. Thank you for your positive feedback!
Good quality Good fit Quick service
22 August 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with the quality and fit of your order, and the speed of our service.
Staff were friendly & explained what…
Staff were friendly & explained what was required to collect my item. They offered to hold my parcel while looking around the store.
18 August 2026
Reply from Cotton Traders
We're so pleased to hear that our staff were friendly and clearly explained the collection process for your item. It's wonderful to know they offered to hold your parcel while you browsed the store!
vest top
The vest top I bought for my husband was excellent value for money and the quality was very good. The order was delivered when promised
21 August 2026
Reply from Cotton Traders
We're so pleased to hear that the vest top you bought for your husband was excellent value for money and that the quality was very good. Thank you for your positive review.
All good thank you
22 August 2026
Reply from Cotton Traders
We're so happy to hear that everything was good for you. We truly appreciate your positive feedback.
Reply from Cotton Traders
We are so pleased to hear that you are delighted with your purchase and that it was exactly what your husband wanted. Thank you for your wonderful feedback on the lovely colour and texture.
Good delivery and communications
Good delivery and communications. Products are of excellent quality.
21 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with both our delivery and communications, and that you found our products to be of excellent quality. Thank you for your wonderful feedback.
Great value …
Cotton Trsders is a great company plenty of choice. No problem with returns .
22 August 2026
Reply from Cotton Traders
We’re so pleased to hear you appreciate the wide choice we offer and that you’ve had no problems with the returns. Thank you for your positive feedback.
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