I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
Company replied
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Disappointed
Very disappointed with the sweatshirts. I have had to return them as the sleeves were way too long. Sorry
20 August 2026
I love the trousers that I buy from you…
I love the trousers that I buy from you as they fit me perfect and are so comfortable
20 August 2026
Ladies Chinos
I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and narrower. Example - a pair purchased 2026 laid over a pair purchased 2024 the difference on the leg was 2.5cm. Making the whole leg 5cm narrower.
17 August 2026
Excellent delivery very pleased with…
Excellent delivery very pleased with the item I purchased
20 August 2026
Fast delivery and quality garments
Fast delivery and quality garments. I have had these tops before. They wear well, feel lovely and soft on
The skin and do not crease.
18 August 2026
Had a reply from cotton traders
Had a reply from cotton traders, about shoe size , well what can I say brilliant customer service, didn’t expect that so a great company from start and well recommended too all .
30 August 2026
Unprompted review
GORGEOUS purple polo shirt
GORGEOUS purple polo shirt , deep and luscious. Vibrant COBALT with its dms jng POP of colour! I have countless polo shirts bought over several decades from Cotton Traders. They don’t seem to fade, they don’t boggle out of shape, and I don’t seem able to stop adding to my rainbow of polo shirts !!!!
20 August 2026
May use AI-assist with repliesRead more
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Great quality, good prices.
Easy to order, great prices and the t-shirts are lovely quality, in a nice range of summer pastel colours
19 August 2026
Reply from Cotton Traders
We're so pleased to hear that ordering was easy and that you found our prices great! It's wonderful to know you appreciate the lovely quality of our t-shirts and the nice range of summer pastel colours.
Ideal frantic and colour choice and z…
Ideal frantic and colour choice and z good range of sizes.
19 August 2026
Reply from Cotton Traders
We're glad you enjoyed our color choices and the range of sizes. We appreciate your positive feedback.
The products are good quality and…
The products are good quality and fashionable. They last well. It is a bit tricky on line with passwords and payment verification but persistence pays
19 August 2026
Reply from Cotton Traders
We're so pleased to hear you find our products to be of good quality and fashionable, and that they last well! We appreciate your persistence with the online process and value your feedback.
Good service
Good service, good products, good price and quality.
I try not to shop elsewhere because I can order from home and delivered to my home along with a good turnaround time.
20 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with our service, products, prices, and quality. It's wonderful to know that the convenience of ordering from home and our quick turnaround time are appreciated.
I was very dissapointed when I received…
I was very dissapointed when I received the dressing gown, it was all crinkled up , and just pushed into the plastic packaging. It was not cheap, and a hanger would have preseaved it a bit.
20 August 2026
Reply from Cotton Traders
We are truly sorry to hear that your dressing gown arrived in an unsatisfactory condition. We understand your disappointment and appreciate you bringing this to our attention. We are reviewing our packaging process to prevent similar issues.
The pleasure of online shopping
I looked, I found, I purchased, goods arrived.
The pleasure of online shopping.
Btw, the goods were just what I required.
20 August 2026
Reply from Cotton Traders
We are so pleased to hear that you had a positive online shopping experience and that the goods you received were just what you required. Thank you for your wonderful feedback.
Always easy to order online
Always easy to order online. Good quality items at a good price.
19 August 2026
Reply from Cotton Traders
We're so pleased to hear that you find ordering online easy and that you're happy with the quality and pricing of our items. Thank you for your positive feedback!
Lengthy delivery time
Item took a much longer time to arrive than expected in an age of next day deliveries. The shorts for my husband looked good quality and a fairly good fit though a little baggy around the hips. Good length. The material though when washed is like a lint magnet, they were covered in lint when they came out of the washing machine so have to use the clothes brush on them when ironing despite them being in a dark wash.
14 July 2026
Reply from Cotton Traders
We're sorry to hear about the longer-than-expected delivery time for your order. We also appreciate your detailed feedback regarding the fit and material of the shorts after washing. We will pass this information to our product team for their review and consideration.
I reicived the parcel in good time and…
I reicived the parcel in good time and where I asked it to be placed,above all I had no problem in returning it free of charge thanks
20 August 2026
Reply from Cotton Traders
We're so pleased to hear that your parcel arrived in good time and exactly where you asked for it to be placed. It's also wonderful to know that you had no problem with the free return!
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