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Cotton Traders Reviews 

214,745
•
TrustScore 4.5 out of 5

4.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 30,844 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the garments, noting that the fabrics are soft, durable, and wash remarkably well over time without losing their vibrant colors. Shoppers also mention that browsing the online store is wonderfully straightforward, and orders consistently arrive quickly accompanied by helpful tracking updates. Some reviewers were not happy with sizing inconsistencies, reporting that certain clothing pieces were poorly proportioned or didn't match the promotional descriptions. Furthermore, a few customers experienced frustrating delivery delays, occasionally facing recurring issues with the specific parcel courier handling their shipments.

What people talk about most

Product

People report positive experiences with product, highlighting the good quality, reasonable prices, and... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with garments that wash well,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that parcels frequently arrive promptly and... See more

Order

Users describe positive interactions with order, highlighting the quick and easy ordering process through the... See more

Service

Clients share positive opinions on service, consistently highlighting a prompt, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more

Company replied

Rated 5 out of 5 stars

I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more

Company replied

Rated 5 out of 5 stars

I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more

Company replied

Rated 5 out of 5 stars

Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

215K reviews

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4.4

All reviews

(214,745)

28,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Products at Good, Sometimes, Great Prices!

For a long time, Cotton Traders have been my go to company for their Easy Wear, Easy care Soft Touch Shirts, and now, and I have a wardrobe full of them. I love their fancy patterned ones and their bold bright coloured ones.(I could do with a bright yellow one though). I do buy other things from CT and have always been pleased with whatever I purchased. Keep up the good work CT

29 August 2026
Rated 5 out of 5 stars

Excellence

I have been buying from cotton traders for years. Rarely disappointed. Excellent service and communication.

29 August 2026
Rated 5 out of 5 stars

Reliable quality

I always find Cotton Traders to have a wide selection of lovely well made clothes which don’t only follow the latest unflattering trends. They are true to size and the service is excellent.

29 August 2026
Rated 4 out of 5 stars

Quality and price excellent

. I ordered a 4 piece Pyjamas set short sleeve Navy and a flower print that I could mix and match . Thirty nine pounds. I have worn and washed them and very happy with the comfort and the way they washed. Would recommend.

29 August 2026
Rated 4 out of 5 stars

I ordered a quilted coat which was too…

I ordered a quilted coat which was too big and too heavyweight. I returned the item and have the repayment in my account very quickly.
The only problem I encountered was trying to squeeze the coat back into the too small bag for its return journey!

29 August 2026
Rated 3 out of 5 stars

Quality seemed good

Quality seemed good, nice and soft. Sizing seems wrong. I wear size 20 skirts and size 18 tops. I ordered size 22 and 24 shorts but neither were v big enough.

29 August 2026
Rated 5 out of 5 stars

Fantastic selection of stylish clothing with excellent service.

Buying from Cotton Traders is a real pleasure. There are lots of lovely clothes available in a wide range of colours, styles and sizes. The quality is excellent and the sizing seems very good.
Delivery is prompt and if anything needs to be returned this can be done very easily via the post office or a courier service.

28 August 2026

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