Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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I was delighted with the product , they fitted perfectly . Having searched with no luck for comfortable cotton trousers I was over the moon finding this company
The quality and the speed of service was exceptional. Will certainly use this company again
Following my previous review of linen blend shorts that have been really disappointing this year, I now have a second pair that have pilled badly and now have holes in the fabric. These are the white linen blend shorts that are not the quality I would have expected. I bought them only a few month ago, so did not expect them to now be unwearable in such a short space of time.
I get their catalogues regularly which enables you to browse products and make choices.
Their range of garden and household goods is large and the prices are reasonable. They often have sales or give you free postage which is helpful.
The delivery options are good and I have only been disappointed once with something which was swiftly replaced.
Overall a good company to buy from.
I like natural cotton garments and cotton traders provide. They are of good quality and very well made. The price for what each garment may be is fair.
Received order promptly. Lovely t shirts . One of them though was slightly bigger than another exactly the same apart from colour , but same size
I purchased items in the sale and I was very happy with the delivery and items.
Items were very good price in the sale
Liked the product and speedy delivery
Didn't like the time taken to process a return
As always my order arrived quickly and was exactly as I expected and I will be ordering again soon
Bought 2 pairs of cropped trousers and 1 pair of cropped jeans. Because I am tiny was so happy to find they were full length on me. So hard to find full length trousers that actually fit. Will definitely buy more from this company
I love all the cotton stuff you have, especially the navy blue dressing gown I bought. I'd buy everything you sell, except unfortunately for you, and very unfortunately for me, I'm sorry to tell you that I'm not minted.
Parcel always put where I ask,always delivered within the time frame, I have no reason to complain, very satisfied.
Purchased product before and so pleased went back for more. Good description. Liked the sale price. Delivery very fast and safely packaged.
Great quality with choice of styles and trends, both instore and online. Always use the click and collect at High Legh. Can try on whilst I am there, staff always welcoming and helpful. No quibble returns.
I am a long term fan of cotton traders as I cannot wear wool and acrylics. Here I can get 100% cotton but I give a 3*rating because too many non biodegradable fabrics based on petrochemicals have crept into the catalogue
Great Quality clothing and always true to size, Delivery is fast as well
Size delivered too long. Helpful customer service sent out smaller size and Evri efficiently dealt with return.
Great quality products, fast delivery and competitive prices
Good quality,good fit ,good price and quick delivery.
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